Lexus of Smithtown

Outstanding Just had our 2010 RX350 in for the 30,000 mile service. Friendly people. No hassles. In, out, happy. Left wanting for nothing. What a difference Just had our 2010 RX350 in for the 30,000 mile service. Friendly people. No hassles. In, out, happy. Left wanting for nothing. What a difference compared to my recent experiences at Audi of Huntington! A knowledgeable Service Manager who took the time to talk to me about reservations I had about upgrading software for a recall pertaining to brake function. As opposed to Audi where I left feeling like a complaining nuisance for having concerns. While my Lexus was being serviced, I went about my normal day in an identical 2015 RX loaner car. At Audi my wife was sent on her way in a Hyundai Accent with nothing more than an "oh well, these things happen" excuse. I also own a BMW as well, and am in the market for another vehicle within a year. Lexus will be at the top of my list. Audi won't even be on the list. More

The Apex of the Lexus Experience We just purchased our fourth car from this dealership. The consultative approach our sales representative, Frank Loviglio, exhibited is the embodime We just purchased our fourth car from this dealership. The consultative approach our sales representative, Frank Loviglio, exhibited is the embodiment of true sales professionalism. The Sales Manager, Mr. Robert Rossworn, was there to ensure that our mutual interests were met making this the classic "Win Win" outcome. Surely when I replace my LS460L next year I will be coming to Lexus of Smithtown first. They have perfected the business acumen that fairness , honesty and equity build long term relationships. More

Love my GX460 We just bought our 1st Lexus from Enzo. I filled out a form online and Enzo contacted me by e-mailed. My husband was familiar with the truck and he We just bought our 1st Lexus from Enzo. I filled out a form online and Enzo contacted me by e-mailed. My husband was familiar with the truck and he knew everything that he wanted in it... Enzo was able to work an amazing deal for us with just a couple of e-mails and some phone calls...He was a pleasure to deal with, and at every step of the way he went above and beyond to help us and to get us a great deal. We would recommend him to anyone who was in the market to get a new Lexus :) This is the 1st vehicle we purchased from him but I am sure it will not be our last with him :) More

Rob & Denise at Lexus of Smithtown I just wanted to say what a pleasure it was getting my car at this dealership! I felt that Rob and Denise were so lovely and made me feel so confiden I just wanted to say what a pleasure it was getting my car at this dealership! I felt that Rob and Denise were so lovely and made me feel so confident about getting my new car! I will definitely only use this Lexus dealership in the future!! More

Charles Greene and Denise Plourde - Lexus of Smithtown I called Lexus of Smithtown after hours and left a message for the sales department. The following morning, was my lucky day when I received a phone I called Lexus of Smithtown after hours and left a message for the sales department. The following morning, was my lucky day when I received a phone call from Charles Greene. I went to the dealership and met with Charles. He spent 3 hours with myself and my parents. I feel as if I made a friend for life. I then had the opportunity to meet Denise Plourde. Denise was as much of a pleasure working with as Charles was. Overall I am so grateful to have been in the right place at the right time to meet these two amazing people. Their kindness will always be remembered. I will be a loyal Lexus of Smithtown customer because of my experience from shopping for a Lexus ES350 to the final purchase because of Charles and Denise. More

A true professional I just bought my second Lexus from Frank Loviglio at Lexus of Smithtown. LOS delivered my beautiful 2015 RX 450h just the way I wanted it. Outstanding I just bought my second Lexus from Frank Loviglio at Lexus of Smithtown. LOS delivered my beautiful 2015 RX 450h just the way I wanted it. Outstanding! This dealership is filled with friendly and helpful staff. Mr. Loviglio is a true professional in every sense of the word. He treats his customers with respect and couldn't be more helpful. Frank is detail oriented, honest, and fair. Those are the qualities you need from a salesperson but don't always get. You get those qualities with Frank, and that is why I will buy my next Lexus from him. More

Midwest buyers find rare RX350 in Smithtown We took a look at the dealership website and picked out what appeared like the most trustworthy and honest looking salesman: Frank Loviglio. We were n We took a look at the dealership website and picked out what appeared like the most trustworthy and honest looking salesman: Frank Loviglio. We were not disappointed! He was a pleasure with whom to work. Delores Russell kept our transaction moving forward in a timely manner despite the complications of licensing our car in the midwest. Once we left the dealership and hit the first toll road in NYC, we realized that we had forgotten to take our EZ Pass out of our trade-in. Frank quickly retrieved it and unhesitatingly shipped it to us out of state. Our experience was positive and we would not hesitate recommending Frank, Delores, and Smithtown Lexus to help you purchase or lease your next car. More

Concern and Kindness for the Customer This is our first experience with Lexus of Smithtown. We heard good things and travelled past closer dealerships. Our experience with Mike Mandolese c This is our first experience with Lexus of Smithtown. We heard good things and travelled past closer dealerships. Our experience with Mike Mandolese could not have been better.On the whole, I don't like car salesmen but Mike did not fit the mold I had experienced before. He was honest, caring and anxious to make us pleased with the car we chose. He made the process easy and not at all stressful. We are a little low tech but he took the time and patience to show us how to use the new technology on the car. Mike even called us to find out if we were happy with our ride home and assured us that if we needed anything we should cal himl. Now, that is a good person who happens to be a car salesman! More

Great Dealership We returned to Lexus of Smithtown on Sept 30, 2014 to buy another Lexus ES350. Mike Mandolese is a great caring person to work with. We bought our p We returned to Lexus of Smithtown on Sept 30, 2014 to buy another Lexus ES350. Mike Mandolese is a great caring person to work with. We bought our previous Lexus from him in 2002 and made sure we returned to him when it was time for another car. He goes out of his way to make sure you are happy with your purchase and even called us to check on how we were doing on our trip to Florida. We won't buy another Lexus from anyone else. He hooked us up with Abbas Rajani for technical support. Abbas spent an hour with my husband and I making sure we knew every feature with the Navigation and Bluetooth systems. We were very confident when we left that we could operate the system correctly after our appointment. More

Last day of September calls for an 2015 IS250 AWD F SPORT When I walked into Lexus of Smithtown this past Friday, I knew I was in a buying mood. It was just a matter of getting the right deal and building th When I walked into Lexus of Smithtown this past Friday, I knew I was in a buying mood. It was just a matter of getting the right deal and building the right relationship. I worked with Abbas who I had dealt with months earlier when I was in my looking phase. After test driving the new 2015 IS 250 AWD F SPORT, I knew this was it. After speaking a little more to Abbas, he brought me to Bob Rossworns office who has actually helped my grandmother with all her Lexus cars. Both Abbas and Bob made buying a car a very easy and comfortable process. From me walking in being welcomed into Lexus, to Dolores in Finance making leasing with Lexus nice and easy and finally Abbas delivering my car and going over all the amazing features. When it comes down to tech, Abbas was amazing at explaining each and every spec of the car. The experience couldn't have gone any better. It was Excellent across the board. I would recommend Lexus of Smithtown and especially Abbas and Bob when it comes down to buying a car. Thanks again guys for all your help. I love my car and am excited to continue doing business down the road. Bob Rossworn- Thank you for taking care of my fast needed service issue this morning. You made me feel that you really cared about my experience, and that goes really far. More