Lexus of Smithtown

New Car Purchase I had a very pleasurable experience dealing with the Lexus of Smithtown staff. I am quite happy with my purchase of the RX350. Looking forward to do I had a very pleasurable experience dealing with the Lexus of Smithtown staff. I am quite happy with my purchase of the RX350. Looking forward to doing additional business with Lexus of Smithtown. More

wonderful dealership I had leased two Lexus rx 350 from a prior dealership on long Island. After being treated poorly when it was time to lease my third vehicle and walkin I had leased two Lexus rx 350 from a prior dealership on long Island. After being treated poorly when it was time to lease my third vehicle and walking out of my prior dealer I decided to call one last Lexus dealer, Lexus of Smithtown. I spoke to Charles Greene who was terrific. He listened, was professional, and found me my new RX 350 with ease. I am so happy I did not give up on Lexus and found a great dealership and salesperson for my future leases... I also worked with Dolores Russell and she was professional and a pleasure to deal with. More

Outstanding Experience at Lexus of Smithtown Visited the dealer on Feb 20 to get information on leasing the RX350 met with Charles Greene. After identifying the car I was looking for and the fina Visited the dealer on Feb 20 to get information on leasing the RX350 met with Charles Greene. After identifying the car I was looking for and the finance parameters, Mr Greene prepared a detailed list of the costs which met or exceeded my expectations. No stressful back and forth and no anxiety attacks. Same for Dorothy Russell the business manager. Closed the deal the next day. My compliments on the top shelf professionalism of Mr Greene and staff. More

Excellent service at Lexus of Smithtown I just purchased my new vehicle on Feb.9,2015.I was so impressed with the service I received from Enzo Trapani sales consultant and Rob Rossworn sales I just purchased my new vehicle on Feb.9,2015.I was so impressed with the service I received from Enzo Trapani sales consultant and Rob Rossworn sales manager. They took their time to help me decide on the best vehicle for my needs. They were both so professional,kind,sincere and knowledgeable. Delores R. Financial manager was also very professional and helpful.Everyone in the showroom was very friendly and offered help if needed. My overall experience made me feel very comfortable . I highly recommend Lexus of Smithtown More

Broken Mirrors- I recently had vandalism on my Lexus ES 350. Your service dept., most especially Rob Romano made an upsetting experience much easier for me. From the I recently had vandalism on my Lexus ES 350. Your service dept., most especially Rob Romano made an upsetting experience much easier for me. From the first phone call to the use of a loaner car and dealing with the insurance adjuster, he made this problem much more bearable. Your service dept did an outstanding job! Thank you More

My experience with Robert Meyer My husband and I just leased another Lexus in January. This was one of the best experiences we have had dealing with car sales. Robert was unbelieva My husband and I just leased another Lexus in January. This was one of the best experiences we have had dealing with car sales. Robert was unbelievably polite, soft spoken, calm and I truly felt he gave me the best price available. The transition was so smooth. Usually my husband and I hate car shopping. So much wheeling and dealing. Robert made us feel special and important. He listened to our needs and really gave us everything we asked for. I felt like he helped us as much as he would help his own family. Also he always, as well as everyone else at Lexus, returned my calls expeditiously even after I owned the car. Kudos to the whole staff. A big shout out to Dolores Russell and AbbasRajani as well. Dolores was so efficient and so kind and Abbas was extremely knowledgeable and again all were so professional and so sweet. I do feel like family. Thanks ever so much Lexus and thanks Robert Meyer. You are the best! Chris D. More

Excellent overall experience. Everyone who helped us, from Enzo Tripani in Sales, Robert Romano in Service, to Abbas, Joe and Jeff Rosales in Tech Support, gave us their utmost tim Everyone who helped us, from Enzo Tripani in Sales, Robert Romano in Service, to Abbas, Joe and Jeff Rosales in Tech Support, gave us their utmost time and patience and answered all our questions. They are all equally an asset to this dealership based on their salesmanship, no high pressure tactics, friendliness and their commitment to satisfy the customer. In addition, the technology is very advanced and each made every effort to help us understand the navigation system. My husband and I would highly recommend Lexus of Smithtown to any of our friends and neighbors. More

GX460 Lexus Hi we just bought our 1st Lexus GX 460 from Enzo Tripani on 1/14/2015. we had a very good Experience with a Enzo Tripani he worked very hard to meet Hi we just bought our 1st Lexus GX 460 from Enzo Tripani on 1/14/2015. we had a very good Experience with a Enzo Tripani he worked very hard to meet our requirements. He was extremely helpful and fair. Heis a very interesting, hard working man and I would recommend him for all my friends & my family member who were in search for vehicle More

Very Happy as always!! Whenever I am looking for a used car I always check w/ Frank Loviglio first b/c I feel he has always been upfront with me and in the past has tried to Whenever I am looking for a used car I always check w/ Frank Loviglio first b/c I feel he has always been upfront with me and in the past has tried to help me or my wife out. I told him what I wanted and at the time he did not have anything but I was still looking. Last week he called to see if I saw anything and if I was still in the market (I was) and he had something for me that I had not considered and even knew that was a possibility. This presented some more options so I again told him what I want and we were able to get it done. I think it is great that he keeps in touch with me periodically and b/c of the way he treats my wife and I, I prefer to go him first to give him our business. Dolores and Mike were great and I had many options, they took two of my trades, the prices were fair and I did not feel pressured or rushed although I knew they could not wait for me forever. This is my 4th Lexus and I always get them serviced here and they have always been great - I always am treated well and always get a loaner car. When I picked up my car today, Frank went over everything in the car in detail and it was greatly appreciated. I knew the Customer Service was great which is why I go there but you don't realize how much they stand out until you go to other Dealerships. Thank you very much Frank, Dolores and Mike. It was a great experience as always and wanted to write so that others will know as well. More

Best car purchase experience I dread buying a new car because I always feel at a disadvantage, The experience at Lexus of Smithtown was the best car purechase I have ever experie I dread buying a new car because I always feel at a disadvantage, The experience at Lexus of Smithtown was the best car purechase I have ever experienced. I originally received an offer to test drive a Lexus which I did. I thoroughly enjoyed the test drive and the salesman, Frank Loviglio was very professional and assured me that I would not be pressured into buying. True to his word, he did not follow-up with annoying calls. When I made my decision to purchase, I contacted Frank becasue I was impressed by his level of profesionalism and the fact that he had kept his word. The purchase experience was less stressful than any other time I have purchased a car. I did not feel like I was being taken advantage of and was able to complete the negotiation in what I felt was a very fair manner. My experience with the fiancial manager, Dolores Russell was also positve. I was steeling myself to resist high sales pressure, but there was none. This also made the experience much more professional and exceeded my expectations. The deilvery experience was also great with Frank going over many functions of the car in great deal detail and also encouraging me to contact him with any questions I might have. All in all, this was the best car purchase experience I have ever had. More