Lexus of Smithtown

Window Shopping On Thursday, March 19th my husband and I decided to take a ride to our local Lexus Dealer just to see what kind of deal we could make trading in our ' On Thursday, March 19th my husband and I decided to take a ride to our local Lexus Dealer just to see what kind of deal we could make trading in our '08 Lexus RX 350. We were introduced to Charles Greene who gave us a very informative and concise demonstration of a new RX 350. We were immediately impressed with the car and our sales rep. We decided to weigh both our options, i.e. buying or leasing. After being shown all the figures, we decided to lease. This was our third experience with Lexus and once again they proved to be professional, knowledgeable and extremely courteous. We feel that once we leave the showroom their help does not end there and we know we can continue to count on the entire Lexus of Smithtown family for whatever we will need in the future. Needless to say, we are totally satisfied and will continue our relationship with Lexus in the future. Judy Livreri More

best experience I have been buying and leasing cars for 40 years and I have to say that Ken Goldberg gave my wife and myself an experience that you never find in a de I have been buying and leasing cars for 40 years and I have to say that Ken Goldberg gave my wife and myself an experience that you never find in a dealership. He listened to our needs and concerns and made us feel very comfortable. I never purchase a car the first time out, but he gave us a very fair price and took the time to explain everything to us. I would be very happy to say that we have met a new friend. He answered all our questions. More

Wonderful, timely, knowledgeable, courteous, helpful & proff Thank you Michael Mandolese for being our sales person for at least 5 or so leased vehicles. This time you helped us to select the vehicle while we w Thank you Michael Mandolese for being our sales person for at least 5 or so leased vehicles. This time you helped us to select the vehicle while we were in Florida but also enabled us to pick up the car on the only day we had by coming in on your day off. You also accommodated us by helping to streamline the process of delivery. Jeffrey Rosales was also very nice, knowledgeable and helpful in giving us all of the info that was necessary to adjust to the new aspects of the RX 350 as well as those that were not new. Again, thanks Michael & Jeffrey More

FANTASTIC My boss's lease expires today and on Monday evening I called Lexus and said I needed a specific car in a specific color. We were looking for a new le My boss's lease expires today and on Monday evening I called Lexus and said I needed a specific car in a specific color. We were looking for a new lease with certain terms and a certain price and the sales manager and finance manager we dealt with were amazing. In less than 24 hours by boss already had his car. More

New Lease First time going thru this process by myself, and I am a female. I too cannot say enough about Mike Mandolese. Mike is professional, friendly and de First time going thru this process by myself, and I am a female. I too cannot say enough about Mike Mandolese. Mike is professional, friendly and detail oriented. Anything I did not understand was explained to me precisely. I was scared to death to start looking for a car, because I was hearing horror stories about other peoples experiences (especially women). As soon as I met Mike my fears faded away. He was very up front with me with everything. If I seemed a little unsure of something he addressed it and put me at ease. i.e. I was unsure if I totally liked the color I picked and he would stop everything and say "well lets go for a walk and make sure". So we got our coats on AGAIN and went to make sure I was happy. And I was. Every question I had he handled it with a straight on professional approach. That night out to dinner with friends I told them of my awesome experience with Mike. My friend said to me OMG! you should have told me you were going to Smithtown Lexus....."there's a guy Mike Mandolese you should talk to!" LOL and just like that I knew I was in good hands. Also, my hat is off to Jeffrey Rosales who went thru all the gizmos and gadgets with me. Explaining everything to me in detail and soooo patient. Again very professional and detail oriented. I am beyond happy with Lexus of Smithtown. More

Great experience! I can't say enough positive things about my purchase experience at Lexus of Smithtown. Michael Mandolese is an incredible sales executive and made eve I can't say enough positive things about my purchase experience at Lexus of Smithtown. Michael Mandolese is an incredible sales executive and made every step of the process a pleasure. He is an incredible communicator and has gone above and beyond to ensure that I am happy with my car and the dealership. I will enthusiastically recommend Lexus of Smithtown and Michael to friends and family. I also want to recognize Jeffrey Rosales for taking care of me when I took delivery of the car. Thank you. More

New Purchase Experience was professional and courteous. Responses were provided in detail and were very timely . Verbal exchanges were clear Only negative com Experience was professional and courteous. Responses were provided in detail and were very timely . Verbal exchanges were clear Only negative comment, delivery paper work should be accomplished in advance of pick up , to the extent possible.. Certain basic and repetitive information should be exchanged ahead of the delivery More

Perfection This is my second purchase from this dealership. My salesperson was Michael Mandolese who was by far the best of the best, His professionalism and This is my second purchase from this dealership. My salesperson was Michael Mandolese who was by far the best of the best, His professionalism and honesty made my decision to buy another Lexus a "no brainer". In addition to Michael Mandolese, I had my very own technical specialist, Abbas Rajani who was articulate and very knowledgeable. Abbas walked me through all the operations of my vehicle. He was extremely detailed and made my experience so very pleasant. Thank you Lexus of Smithtown for hiring, to my opinion, the best of the best! Joanne F More

Great Experience from the moment I walked in! I have to say that for this being my first big purchase, I could not have had a better experience than working with Mr. Mandolese at Lexus of Smithtow I have to say that for this being my first big purchase, I could not have had a better experience than working with Mr. Mandolese at Lexus of Smithtown. He was professional, and cordial and very much interested in making sure I had a car that could compliment my lifestyle as well as my needs. More importantly, he did everything within his power to make sure I got a fair deal on my purchase. It could easily be surmised that Mr. Mandolese put my needs ahead of his own which is essentially what you look for in the purchase of a car. I even appreciated Abbas stopping by to talk with me, as I had met him years ago when my mother bought her car. Being that this was my first big purchase, his entire team (Denise in Finance, and everyone else I encountered) were extremely helpful, nice and dedicated to making sure I knew the ins and outs of what would be required of me in my first vehicle purchase. I don't think it's possible for me to have been in the care of better people, because they are simply the best! Not only do I have a car I love, but have made excellent acquaintances that I plan to keep in touch with for some time. thank you for everything. -j.ayala More