
Lexus of Smithtown
St. James, NY
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1,093 Reviews of Lexus of Smithtown
So impressed with the entire experience Frank was very friendly and spent a great deal of time explaining all of the features available. He did not pressure me in any way towards the sale bu Frank was very friendly and spent a great deal of time explaining all of the features available. He did not pressure me in any way towards the sale but I was so impressed with him and the test drive that I leased my vehicle before leaving the dealership. I requested features that were not readily available but he was able to locate a vehicle for me within 24 hours. Would highly recommend him to anyone looking for a Lexus vehicle! More
Outstanding from start to finish Had a great experience from the first phone call until I drove out in my new Lexus. The Lexus staff of Rob M, Bob R and Dolores R , are a top notch pr Had a great experience from the first phone call until I drove out in my new Lexus. The Lexus staff of Rob M, Bob R and Dolores R , are a top notch professional Experience . I Would recommend Smithtown Lexus to anyone considering a new Lexus. More
They made my dreamcar mine. First I went to Rallye Lexus of Glen Cove and had anything but a good experience. The salesmen and manager did not communicate well with me or each First I went to Rallye Lexus of Glen Cove and had anything but a good experience. The salesmen and manager did not communicate well with me or each other, they misunderstood my lease agreement which was a deal breaker for me and that is when I went to Lexus of Smithtown. Quinn and Frank the sales manager were more motivated to please the customer and make the sale. Both really attended to my needs to make my dream car attainable. My experience was honest , respectful and enjoyable. I will be sure to pass on my great experience. . More
Impressed by the knowledge of the dealer. Frank Loviglio spent an enormous amount of time describing all of the features of the model that I was looking at. I was extremely impressed with his Frank Loviglio spent an enormous amount of time describing all of the features of the model that I was looking at. I was extremely impressed with his knowledge. More
Excellent Experience at Lexus of Smithtown! Just purchased my 7th Lexus from Lexus of Smithtown. Working with Ken Goldberg is always a great and fun experience. He's taken the time to get to k Just purchased my 7th Lexus from Lexus of Smithtown. Working with Ken Goldberg is always a great and fun experience. He's taken the time to get to know me personally recommending the vehicle that is perfect for me. Overall great experience from Denise Plourde finalizing my lease to the service department and the ease of making an appointment and getting a loaner car. The follow up is excellent as well. Wouldn't go anywhere else - Thank you all! Jeannine More
GREAT EXPERIENCE This was my first experience at Lexus of Smithtown and I would highly recommend it. Working with Michael and Mark on my purchase was excellent. They w This was my first experience at Lexus of Smithtown and I would highly recommend it. Working with Michael and Mark on my purchase was excellent. They were knowledgeable and accommodating, guiding me comfortably through the entire process. I would definitely purchase another car from them in the future. Thanks! More
Wonderful experience. My experience was superb. My sales consultant, Quinn made everything very comfortable. No pushing, and very helpful figuring out perfect vehicle for My experience was superb. My sales consultant, Quinn made everything very comfortable. No pushing, and very helpful figuring out perfect vehicle for my wants and needs. He also found ways to make it very accommodating for my small children that were with me. Before I walked in I was truly browsing and he made the decision easy. More
Dan Munsinger is the personification of Lexus "Service"! We brought our ES350 sedan in for maintenance the other day. The service crew executed the necessary services competently, as usual . There was, howev We brought our ES350 sedan in for maintenance the other day. The service crew executed the necessary services competently, as usual . There was, however, one item that could not be completed at the dealership...The remote needed to "connect" with the garage door motor. Since neither of us could safely reach the motor, Dan Munsinger offered to come to our home to set it up. He came here and in a matter of minutes had the remote and the garage door motor "speaking"....and did it with a smile. We are used to great Lexus service, but do consider this "above and beyond". Kudos, Dan. Thanks, The Sonenblums More
Great Experience Although my husband and I have owned Lexus vehicles for the past 15 years, this was our first experience with Lexus of Smithtown. Our salesperson, Mr Although my husband and I have owned Lexus vehicles for the past 15 years, this was our first experience with Lexus of Smithtown. Our salesperson, Mr. Frank Loviglio, was friendly, professional, and knowledgeable. I appreciated his attention to detail and ability to explain and answer all my questions. Mr. Loviglio made this a very pleasant experience. More
new rc 350 Great customer service. Friendly and helpful staff. Great experience. Love my new Lexus RC. Will highly recommend to all my friends family and co-work Great customer service. Friendly and helpful staff. Great experience. Love my new Lexus RC. Will highly recommend to all my friends family and co-workers. More