Lexus of Smithtown
St. James, NY
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1,090 Reviews of Lexus of Smithtown
Great experience I recently purchased a Lexus IS 250, and everyone I dealt with during the transaction was a pleasure to work with. Michael Rothstein was very patient I recently purchased a Lexus IS 250, and everyone I dealt with during the transaction was a pleasure to work with. Michael Rothstein was very patient and helpful, taking the time to show me all the options I had available. I would certainly return to this dealer in the future. More
Seamless! I decided to get my very first Lexus and Frank Loviglio came highly referred -and for good reason because he took very good care of me and treated me I decided to get my very first Lexus and Frank Loviglio came highly referred -and for good reason because he took very good care of me and treated me like family. He offered me a great price on exactly what I wanted and he was very thorough throughout. He explained what I would be getting, how the process would work, and he went over all of the paperwork with me making sure I fully understood. On delivery he spent about 2 hours with me making sure I knew how to work my brand new car, which I appreciated. Frank even offered to personally make future service appointments for me and set it up so I would have a loaner car ready to go. Overall it was a very luxurious experience. You get what you pay for and Frank and the rest of the staff at Lexus of Smithtown did not fall short of making my car buying experience absolutely wonderful, in fact they exceeded my expectations. I will definitely be a repeat Lexus customer and Lexus of Smithtown customer! I would also like to add that Bob Rossworn the sales manager and Denise Plourde in finance were a pleasure to work, they both offered me great pricing without pushing me to buy anything that I didn't need or that wasn't in my best interest. They both also made my first Lexus experience absolutely seamless. More
First Rate Dealership This my second lease through Lexus of Smithtown. It is important to note that this dealership is more than forty miles from my home. Having said tha This my second lease through Lexus of Smithtown. It is important to note that this dealership is more than forty miles from my home. Having said that, there is no finer dealership for customer service than Lexus of Smithtown and is certainly worth the drive. Professional, friendly staff well versed in the product. Mike Mandolese and Bob Rossworn made the transaction smooth and uncomplicated. Delivery/Tech Specialist Jeff Rosales conducted a "seminar" to completely explain the new tech platform. If you are in market for a new Lexus, go see the good people at Lexus of Smithtown. More
marvelous sales person and manager Very willing to please me--worked with me on my needs. Charles Greene was over the top making my experience a pleasure.This is my fifth Lexus. Very willing to please me--worked with me on my needs. Charles Greene was over the top making my experience a pleasure.This is my fifth Lexus. More
Professional and Pleasurable My experience from start to finish was nothing short of professional. Both Charles Greene and Robert Rossworn make you feel totally comfortable throug My experience from start to finish was nothing short of professional. Both Charles Greene and Robert Rossworn make you feel totally comfortable throughout and you know they have your best interest in mind. It is not surprising that they are a top rated dealer. If you are in the market for a Lexus, don't waste you time elsewhere. More
Jayman My experience from start to finish was nothing short of professional. Micheal Rothstein make you feel totally comfortable throughout and you know they My experience from start to finish was nothing short of professional. Micheal Rothstein make you feel totally comfortable throughout and you know they have your best interest in mind. It is not surprising that they are a top rated dealer. If you are in the market for a Lexus, don't waste your time elsewhere. It was my best experience with car dealer ever. I will highly recommend each of you to go an see him. More
Thank You! I recently purchased a new IS250 from Lexus of Smithtown. Just wanted to acknowledge what a pleasant experience I had with both Quinn the salesman who I recently purchased a new IS250 from Lexus of Smithtown. Just wanted to acknowledge what a pleasant experience I had with both Quinn the salesman who helped me find the car I was looking for without all the nonsense that goes along with buying a car these days, and also Denise in the finance department. Between the two of them I was able to to find the car I was looking for, and walk out feeling like i got a great deal on a great vehicle. Thank you for everything! More
Great Salesman Michael Rothstein was wonderful, This is my 5th Lexus , I love my new RX 350 deep sea mica so beautiful I am a very happy girl. Michael Rothstein was wonderful, This is my 5th Lexus , I love my new RX 350 deep sea mica so beautiful I am a very happy girl. More
car salesman My wife and I arrived late on a Fri night and Mike was more than happy to stay way after closing to help us decide on a car and finalize a deal.Very k My wife and I arrived late on a Fri night and Mike was more than happy to stay way after closing to help us decide on a car and finalize a deal.Very knowlegable and courteous,a true professional who put his customer first. More
Great Experience This is my first Lexus purchase and everyone at the dealership was professional and courteous. We dealt with Quinn and he was very knowledgeable and r This is my first Lexus purchase and everyone at the dealership was professional and courteous. We dealt with Quinn and he was very knowledgeable and really worked with us to get us the best deal possible. More