Lexus of Smithtown

Back to Lexus After flirting with BMW for 3 years I am back with Lexus. Just a terrific experience leasing an RX 350 with Quinn as the sales rep, Bob who closed the After flirting with BMW for 3 years I am back with Lexus. Just a terrific experience leasing an RX 350 with Quinn as the sales rep, Bob who closed the deal and Orren who handled the paperwork (along with Denise) I have had 5 Lexus' in the past and am now back - from the moment we walked into the showroom we were treated with courtesy, respect and without any of the BS often associated with trying to acquire a new vehicle. Hats off to the entire team - we'll be baCK More

Excellent service with sales finance and the technician spent over an hour explaining electronics and functions so that it was clear how everything worked also provide with sales finance and the technician spent over an hour explaining electronics and functions so that it was clear how everything worked also provided card and number if further assistance will be required. More

Wonderful experience Thank you Smithtown Lexus and especially Michael Rothstein who made my leasing experience so easy, I was impressed by this facility's professionalis Thank you Smithtown Lexus and especially Michael Rothstein who made my leasing experience so easy, I was impressed by this facility's professionalism and knowledge from the moment I entered having leased at another Lexus dealership. I appreciated all the time that Mr. Michael Rothstein spent with me explaining pricing and current incentives. He found the exact model with the features and in the color I preferred. Most of all I cannot tell you how much I LOVE my new Atomic Silver NX 200Turbo! The car is gorgeous, Thank you again you made the trip from my hometown of Massapequa worth it ! More

Excellent service! My experience with Quinn was very professional & courteous, He answered all our questions and Jeff explained everything about the car. We enjoyed wor My experience with Quinn was very professional & courteous, He answered all our questions and Jeff explained everything about the car. We enjoyed working with him and we will definitely request them on our next visit in the future. Everyone there was great to work with I enjoyed your dealership. More

Wonderful experience Our salesman Enzo Trapani was a car buyer's dream. He was knowledgeable, friendly and willing to answer any questions we had. He allowed us to brows Our salesman Enzo Trapani was a car buyer's dream. He was knowledgeable, friendly and willing to answer any questions we had. He allowed us to browse on our own without being pushy. When we were ready to sit down and discuss our car buying options he was right there to help us along. We purchased a 2015 NX and could not be happier. The next time we are in the market for a car, a vistit ts see Enzo at Smithtown Lexus will be our first stop! More

Purchase of RX 350. Wonderful experience. I recently purchased a new RX 350 from Lexus of Smithtown. Salesman Michael Rothstein was professional and courteous. I also dealt with Jeff Rosales, I recently purchased a new RX 350 from Lexus of Smithtown. Salesman Michael Rothstein was professional and courteous. I also dealt with Jeff Rosales, he was very knowledgeable and help me with questions i had. More

Excellent Sales And Service Support I picked up my new car last week and the experience was great... quick, easy and efficient. This is my fifth car with Lexus of Smithtown and I keep co I picked up my new car last week and the experience was great... quick, easy and efficient. This is my fifth car with Lexus of Smithtown and I keep coming back because they are friendly and knowledgeable and there is no pressure like some other places. Bob and Mike are awesome..... Also, I know that the service experience will be wonderful.... Although, the last time I went in for an oil change I left with a new car. :-) More

Purchase of RX 350 Wonderful experience and a great team!!! I worked with John V. in Pre-Owned Dept. and Abbas R. from technology. John worked with me to "get into" the Wonderful experience and a great team!!! I worked with John V. in Pre-Owned Dept. and Abbas R. from technology. John worked with me to "get into" the car and Abbas made sure I knew the "ins and out" of working my new car. I am always blown away by this dealerships commitment to excellence!!! More

The insurance connection between lexus and insurance not go I still gave a good rating because the sales people tried to correct this insurance issue. They needed to make contact with my insurance carrier and b I still gave a good rating because the sales people tried to correct this insurance issue. They needed to make contact with my insurance carrier and be sure that all issues were correct. It took more than three hours to get the insurance papers correct and I believe that this should have been done after I made my insurance carrier discuss the paperwork, which was three days before delivery. Anyway, a great experience was reduce to some unhappy feelings and would like you to know that the sales personnel tried to correct this issue. Quinn did work hard to try to resolve the insurance issue and was working hard to resolve the problem. Some of the issues were also on the insurance company Allstate. who were not able to provide the right insurance cards,until we were on the phone for three hours More

Excellent service Our sales rep Quinn was very professional and helpful while we were deciding what car would be more convinient for us. I would totally recommend this Our sales rep Quinn was very professional and helpful while we were deciding what car would be more convinient for us. I would totally recommend this dealership. More