Lexus of Smithtown

Great Experience From the time I walked through the door I was greeted and taken care of immediately, Robert Rossworn the Sales Manager and Charles Greene the consult From the time I walked through the door I was greeted and taken care of immediately, Robert Rossworn the Sales Manager and Charles Greene the consultant were great! They both took their time to explain every detail thoroughly! They made the leasing process from start to finish a pleasant experience. I also would like to thank Denise Plourde making the finance part painless! I would recommend Lexus of Smithtown to all my friends and family when looking for a car! I LOVE MY RX 350! Thank you! Debra Cabrera More

Painless. After visiting several dealers in the area and being extremely turned off by the sales people, Smithtown Lexus was a breath of fresh air. When I walk After visiting several dealers in the area and being extremely turned off by the sales people, Smithtown Lexus was a breath of fresh air. When I walked into the dealership, I wasn't even sure if I wanted a Lexus, I was just so disgusted with the rest of the dealerships that I went to that I figured 'what the heck'. Quinn was our salesman, he was friendly, accommodating, and actually had a sense of humor which was refreshing. Quinn was very knowledgable about the vehicle and anything he didn't know he was honest and found out. We test drove the vehicle twice, there was no pressure. When we decided that we actually wanted to the vehicle Quinn and manager Tim (who introduced himself on our first visit assured me when I had any doubts regarding the numbers) were able to put together numbers that we liked. We ended up leasing the vehicle and I couldn't be happier. The entire process went smooth and quick, we didn't have to spend hours at the dealership. The finance woman Denise was also very knowledgable and quick to finish all paperwork. After we purchased the car, Jeff was very friendly and able to take his time to teach us how everything worked in the car, never annoyed by all the questions we had! Quinn and the people at Lexus of Smithtown that I encountered were professional and upfront, truly a breath of fresh air compared to other luxury dealers in the area. I would highly Quinn and Smithtown Lexus! More

Great Customer Service Frank Loviglio was a pleasure to deal with. He made us feel very comfortable with the entire experience. He took the time to show us all the cars th Frank Loviglio was a pleasure to deal with. He made us feel very comfortable with the entire experience. He took the time to show us all the cars that were available to us and made sure that we took our time before making a decision. He followed up exactly as he said he would. Looking forward to dealing with him again in the future. More

A nice experience I was interested in a ES350 and the people at this dealership through the whole process were both professional and up front. From the general manager I was interested in a ES350 and the people at this dealership through the whole process were both professional and up front. From the general manager Frank to the advisor Charles who delivered the car it really was a top notch experience. I will recommend this store to anyone interested in a car that they visit these gentlemen for probably one of the best car buying experiences in many years. Nice job guys!!- from Robert Avitabile More

Excellent 100% I've been to many dealerships and cars in my lifetime but this dealership and salesman made a whole lot of difference. Everything from service to pric I've been to many dealerships and cars in my lifetime but this dealership and salesman made a whole lot of difference. Everything from service to price was 100%. No B.S. Highly recommend sales rep. Quinn Mui. Took care of everything. Easy as 123. No run around. Agreed on price, faxed over documents, signed next day, handed me the keys and drove off with a brand new ct 200h. Everyone was super nice! Will be back soon for another vehicle. Absolutely love this dealership! More

Excellent Experience, Excellent Dealership Took my 07 GS350 in for a driver side front wheel bearing and hub assembly and i have to say i'm extremely impressed with the service department. My s Took my 07 GS350 in for a driver side front wheel bearing and hub assembly and i have to say i'm extremely impressed with the service department. My service adviser Robert was extremely friendly and knowledgeable. He explained every detail to me and not only had the issue fixed perfectly but had the car spotless inside and out when i picked it up. I just moved to the area and this was my first experience with Lexus of Smithtown. I will be taking my car back here for all necessary service from now on. More

Back to Lexus After flirting with BMW for 3 years I am back with Lexus. Just a terrific experience leasing an RX 350 with Quinn as the sales rep, Bob who closed the After flirting with BMW for 3 years I am back with Lexus. Just a terrific experience leasing an RX 350 with Quinn as the sales rep, Bob who closed the deal and Orren who handled the paperwork (along with Denise) I have had 5 Lexus' in the past and am now back - from the moment we walked into the showroom we were treated with courtesy, respect and without any of the BS often associated with trying to acquire a new vehicle. Hats off to the entire team - we'll be baCK More

Excellent service with sales finance and the technician spent over an hour explaining electronics and functions so that it was clear how everything worked also provide with sales finance and the technician spent over an hour explaining electronics and functions so that it was clear how everything worked also provided card and number if further assistance will be required. More

Wonderful experience Thank you Smithtown Lexus and especially Michael Rothstein who made my leasing experience so easy, I was impressed by this facility's professionalis Thank you Smithtown Lexus and especially Michael Rothstein who made my leasing experience so easy, I was impressed by this facility's professionalism and knowledge from the moment I entered having leased at another Lexus dealership. I appreciated all the time that Mr. Michael Rothstein spent with me explaining pricing and current incentives. He found the exact model with the features and in the color I preferred. Most of all I cannot tell you how much I LOVE my new Atomic Silver NX 200Turbo! The car is gorgeous, Thank you again you made the trip from my hometown of Massapequa worth it ! More