Lexus of Smithtown
St. James, NY
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1,090 Reviews of Lexus of Smithtown
service I have owned many Toyotas and recently purchased two Lexus. I could not be more pleased with my sales and service experience at Lexus of Smithtown. My I have owned many Toyotas and recently purchased two Lexus. I could not be more pleased with my sales and service experience at Lexus of Smithtown. My recent service visit was tops. My service adviser Robert Romano is always a pleasure to deal with and he is very professional and makes sure the job is done right. There are so many nice touches added to the service-car wash fluid top off and a follow up text to ensue that I was happy with the service. Lexus of Smithtown has earned my trust and will definitely continue to service my Lexus at this dealership and when the time comes purchase another lexus. More
Delivery of Lexus RX 350 Bill Potetti was extremely knowledgeable, patient and extraordinarily thorough in explaining every feature detail about this vehicle. Anthony Pinto Bill Potetti was extremely knowledgeable, patient and extraordinarily thorough in explaining every feature detail about this vehicle. Anthony Pinto the tech associate who assisted in setting up all electronic features was nothing short of fabulous. The manager Salman did a great job and providing a very reasonable lease and payment plan. Very pleased with our experience. More
New Car Lease This was our 2nd Lease with Lexus of Smithtown. Ken Goldberg is a true professional, very knowledgeable about all Lexus vehicles and showed appreciati This was our 2nd Lease with Lexus of Smithtown. Ken Goldberg is a true professional, very knowledgeable about all Lexus vehicles and showed appreciation of our time. Ken is one of the reasons why we choose Lexus of Smithtown. We never once felt pressured nor did we ever feel, at anytime, that we were taken advantage of. When it was time to go over our vehicle's controls and functions, Shawn did a fabulous job! It was the last day of the month and they had a line of cars to deliver but Shawn never rushed us. Even though he probably has shown the same features to hundreds of customers, he understands that it's our first time in this new vehicle and demonstrated his patience. Some Dealers you may forget the employees names or issues but you will never forget how they made feel....At Lexus of Smithtown you'll never forget their names or how important they made you feel. Thanks to all More
delivery This dealership is just straight up amazing. Great people such as Shawn and tim. Shawn sat down with me and showed everything and was super patient This dealership is just straight up amazing. Great people such as Shawn and tim. Shawn sat down with me and showed everything and was super patient More
Fantastic dealership and team! I have been a loyal client of this dealership for almost twenty years and would never go anywhere else! They are extremely professional, helpful, and I have been a loyal client of this dealership for almost twenty years and would never go anywhere else! They are extremely professional, helpful, and go above and beyond to satisfy! Every car that I have leased through them, a total of nine, has been not only a wonderful vehicle but they go out of their way to please and really give the greatest lease prices. You can't go wrong with Lexus of Smithtown! More
Rob Romano - Lexus Service Rob has been our trusted service advisor for many years. We have 2 Lexus vehicles. Rob is a consummate professional and a pleasure to work with. Rob has been our trusted service advisor for many years. We have 2 Lexus vehicles. Rob is a consummate professional and a pleasure to work with. More
Great experience Met with Carlos at the dealership to lease my IS300. Had a fantastic experience. Afterwards, Jordan spent time with me in the car and demonstrated all Met with Carlos at the dealership to lease my IS300. Had a fantastic experience. Afterwards, Jordan spent time with me in the car and demonstrated all the new safety features and new tech. Now my phone is all paired and I'm ready to enjoy the car! More
Delivery Friendly and knowledge staff. Easy to talk with. Very patient will all questions. Compliments to Josh, Denise, and Sean. Job well done. This is my fou Friendly and knowledge staff. Easy to talk with. Very patient will all questions. Compliments to Josh, Denise, and Sean. Job well done. This is my fourth Lexus. More
Dry good again Fifth car from this dealership happy with them all so far will get another next time. Sales very knowledgeable and courteous Jordan showed us the feat Fifth car from this dealership happy with them all so far will get another next time. Sales very knowledgeable and courteous Jordan showed us the features of the car and was very good More
Delivery y Lexus of smithtown was amazing Carlos and Shawn were a pleasure to work with. Everything and everybody was amazing. Thank you lexus of smithtown.vjd Lexus of smithtown was amazing Carlos and Shawn were a pleasure to work with. Everything and everybody was amazing. Thank you lexus of smithtown.vjd More