Lexus of Smithtown

Consummate professionals We have been using Lexus of Smithtown for many years. There are so many parts on these cars that if it wasn't for the supportive parts team, our jobs We have been using Lexus of Smithtown for many years. There are so many parts on these cars that if it wasn't for the supportive parts team, our jobs would be much more difficult. You can often tell how a place is by the parts delivery person. This place is no exception. Pleasant, professional, and always prompt. As the president of a local Chamber of Commerce, I see many businesses and organizations . I thank Lexus of Smithtown's parts department for being tops. More

Best Dealership best service There is not a time in my ownership of my 2004 Lexus es330 where I was not satisfied with the service provided from the drop off to the pick up. Both There is not a time in my ownership of my 2004 Lexus es330 where I was not satisfied with the service provided from the drop off to the pick up. Both Rob and Dan take the time to explain the service provided. Being the General Manager of Service at Nikon I can appreciate The quality of service that this Lexus Service center provides They keep their people trained from the pick up to drop off they are friendly and courteous. My car is in mint condition with 220,000 miles on it because of the service department it runs like a champ and will continue running that way while I have it serviced at your dealership. More

Lexus visit Good experience. Carlos was pleasant and so was Denise. Jordan went over the car with us and made sure we understood all the features. Looking forward Good experience. Carlos was pleasant and so was Denise. Jordan went over the car with us and made sure we understood all the features. Looking forward to driving my new car. More

Post delivery support Excellent post delivery support and follow up. Sales experience was very good and all involved were very responsive. Would recommend dealership. Servi Excellent post delivery support and follow up. Sales experience was very good and all involved were very responsive. Would recommend dealership. Service personnel were also responsive. More

Shawn Janusz Shawn took a great deal of time with my wife and I explaining all the features of the 2014 Lexus RX350 even though we previously had a 2008 Lexus RX35 Shawn took a great deal of time with my wife and I explaining all the features of the 2014 Lexus RX350 even though we previously had a 2008 Lexus RX350. He was extremely detail oriented and answered any questions we had. He even returned my telephone call later in the day after we left the dealership to walk me through connecting my automatic garage door opener in the car. Shawn is a very caring and personable individual that the Lexus of Smithtown dealership should be proud of. Please let me know if you have any questions. I have been a Lexus owner/customer for over 17 years, Steve Sandler More

Purchase Happy with the dealership. Salesman was excellent. Loved working with him. Felt very comfortable and felt he was very truthful. Would definitely reco Happy with the dealership. Salesman was excellent. Loved working with him. Felt very comfortable and felt he was very truthful. Would definitely recommend him to my friends. More

GS350 A real great experience at smithtown lexus! I purchased a 2017 gs350 f sport. Working with Tim Burns , Ali , and denise was an exceptional experience A real great experience at smithtown lexus! I purchased a 2017 gs350 f sport. Working with Tim Burns , Ali , and denise was an exceptional experience. I recommend if your planning to purchase a lexus go to this dealership! 5 stars!!!!! More

A five star dealership My husband and I would like to thank Aaron T. for his help on the purchase of our new Lexus RX350. Our purchase was made possible at this dealership My husband and I would like to thank Aaron T. for his help on the purchase of our new Lexus RX350. Our purchase was made possible at this dealership because of his high level of professionalism, the service he provided and his integrity. He was a really nice guy and it made buying this car a very pleasant experience. We would also like to thank Jim O. for taking so much time in explaining all the features of this car, of which there are many. He was extremely patient with all of our questions especially with our grandson who was consistently touching all the buttons as he spoke. We were quite impressed at how knowledgable he was with all of the technology of this car. One more thank you to Rob M. who helped with our financing and for his recommendation, without being pushy, on purchasing a package which was of a benefit to us. We found him to be honest, helpful and very amicable. Carlos Vegas was not our direct salesman but also went out of his way to help us in any way that he could. He was extremely friendly and made us very comfortable in looking and trying to make our decision. We give this dealership, Lexus of Smithtown, a 5 star plus rating and would highly recommend them to anyone looking to buy a Lexus in the future. More

Great service I'M the owner of a small business (Alliance Auto Glass) in Centereach NY and I've been purchasing all my parts from Smithtown Lexus and they are amazi I'M the owner of a small business (Alliance Auto Glass) in Centereach NY and I've been purchasing all my parts from Smithtown Lexus and they are amazing and very helpful in making sure I order my parts with accuracy and I never had any concerns with them thank you Andrew for you outstanding customer service and we will always stand by Smithtown Lexus ! More

Great parts department Tom Rizzuto helped me out with a part I needed for my Lexus. I'm no mechanic and Tom had the patience of a saint. Took his time with me looking at sch Tom Rizzuto helped me out with a part I needed for my Lexus. I'm no mechanic and Tom had the patience of a saint. Took his time with me looking at schematics until he was assured I had the correct part. More