Lexus of Smithtown
St. James, NY
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1,090 Reviews of Lexus of Smithtown
30,000 mile service Customer service is always top shelf. The car was returned washed and vacuumed. I've never had a bad experience. Why would I go somewhere else? Customer service is always top shelf. The car was returned washed and vacuumed. I've never had a bad experience. Why would I go somewhere else? More
Great All the employees are willing to help every customer that walks in the door. What a great place. Thank you for all the help. Thank You All the employees are willing to help every customer that walks in the door. What a great place. Thank you for all the help. Thank You More
Service with a smile. Lexus of Smithtown service is unbelievable. In 50 years of owning a car, have never experienced a quality of service even close to theirs. Talk about Lexus of Smithtown service is unbelievable. In 50 years of owning a car, have never experienced a quality of service even close to theirs. Talk about top notch! Would recommend this dealership to everyone. Thanks Lexus of Smithtown More
RX350 Orientation The Lexus of Smithtown's Sales (Joseph Giaquinto) and Technology Technician (Anthony Pinto) and Finance Advisor (Denise Plourde) were well informed re The Lexus of Smithtown's Sales (Joseph Giaquinto) and Technology Technician (Anthony Pinto) and Finance Advisor (Denise Plourde) were well informed relating to everything from Automotive design, features, safety, and technological advances of the various makes and models we reviewed. Also all our various financing options and additional packages available. There are many new things we need to learn while enjoying beautiful new and safe Lexus RX350. Thank you again for everything. vicarious More
My new RX350 ~ LOVE IT, and the sales people were excellent! I leased my car about 2 months ago. Mr Ali Mujtaba, Thank you so much Mr Mujtaba ~~ He helped me with all the details and information about the RX350. I leased my car about 2 months ago. Mr Ali Mujtaba, Thank you so much Mr Mujtaba ~~ He helped me with all the details and information about the RX350. This is my 3rd RX and I love the way the car handles. However I don't like the joystick to change the A/C, radio and all the options in the car, it is very dangerous while you are trying to drive to change controls. I hated the last car for it and this one is not better. The front grill looks like a "fish" out of water. So I got a color that toned the "teeth" of the grill down and doesn't stand out so much. The car itself, well, it is like now other. It handles amazing and that I LOVE. Mr Mujtaba, is a wonderful, refreshing sales respresentative and a asset to the Smithtown dealer ship. He doesn't give you all those dumb one liners like, "Im not going to eat this week", because you are trying to work out a price deal, as any costumer does. He was honest with everything he told us, always on time, willing to answer any and all questions. I will get my next car from him!! I hope he is there for a long time. Thank you so very much Mr Ali Mujtaba!!! So James O'connor, so refreshing to pick up a car and have some one sit with you for as long as your needed and going over EVERY detail of the car. There was another young fella I believe his name was Shawn Janusz (But Im not 100% sure) he sat with me when I first test drove the car, any why they were both wonderful to spend the time with. They know everything inside and outside of the car. Answered every question! Mr Robert F. Meyer, was also very up front and worked out the best payment for us.We are very happy with the car and will defintitely will be back for another! More
Outstanding Job! Been dealing with Lexus of Smithtown for the last 9 years. Just leased another vehicle today with Joseph Giaquinto. He was outstanding and made the tr Been dealing with Lexus of Smithtown for the last 9 years. Just leased another vehicle today with Joseph Giaquinto. He was outstanding and made the transaction smooth and comfortable. Being in sales myself I never like to be "sold" and Joe did an excellent job at that so we bought :-)) If your in the market for a vehicle I highly recommend you go see Joseph Giaquinto for your next ride! More
Easy peasy Mike was great as usual- 6 th car with him!! But Anthony was fantastic , so patient and nice! Thank you so much Lexus of Smithtown Mike was great as usual- 6 th car with him!! But Anthony was fantastic , so patient and nice! Thank you so much Lexus of Smithtown More
Excellent salesman (Joe). Very excellent IT man( Anthony) Salespeople all courteous and friendly. I. T. Gentleman ,Anthony, spent a lot of time teaching me all the buttons and nuances of the 2017 Lexus NX! Salespeople all courteous and friendly. I. T. Gentleman ,Anthony, spent a lot of time teaching me all the buttons and nuances of the 2017 Lexus NX! More
Review Charles was great Anthony was fantastic I would recommend Lexus of Smithtown service and customer service is also great would recommend RX Lexus 3 Charles was great Anthony was fantastic I would recommend Lexus of Smithtown service and customer service is also great would recommend RX Lexus 350. My experience was great More
A great experience. I have been a Lexus of Smithtown customer for a number of years. For the passed 4 or 5 years my Service representative has been Michael Biscardi. Mich I have been a Lexus of Smithtown customer for a number of years. For the passed 4 or 5 years my Service representative has been Michael Biscardi. Michael has always been helpful,patient and the epitome of true professionalism. I appreciate that when I call he knows me and always asks about my family. When my car was finished being serviced he always goes over the bill to let me know what exactly was done. More