Lexus of Smithtown

Great experience Wonderful service, great experience walked in and walked out feeling great. Carlos was great to deal with and Anthony explained the car in simple ter Wonderful service, great experience walked in and walked out feeling great. Carlos was great to deal with and Anthony explained the car in simple terms. More

Purchase of a used automobile. Bill Dekoning and Robert Meyer were great to work with. They were processional and courteous at all times. No pressure was ever used to make a sale. Bill Dekoning and Robert Meyer were great to work with. They were processional and courteous at all times. No pressure was ever used to make a sale. More

Recall on Takata airbag was done during tis visit. Service was completed within the time given and a loaner was made available. Was most satisfied with ser on Takata airbag was done during tis visit. Service was completed within the time given and a loaner was made available. Was most satisfied with service to make the vehicle safe. More

Top notch service! Everything you would expect and more. Polite, efficient service from all involved. I would highly recommend. Surroundings are comfortable if you choos Everything you would expect and more. Polite, efficient service from all involved. I would highly recommend. Surroundings are comfortable if you choose to wait as your service is completed. More

Exceptional service I have been dealing with this dealership for the past 15 years. The staff is very professional,, very knowledgeable and reliable. It’s the most stre I have been dealing with this dealership for the past 15 years. The staff is very professional,, very knowledgeable and reliable. It’s the most stress-free experience I have had with a car dealership. Thank you Lexus if Smithtown!! More

LOVE Southampton & Ralle Lexus - maybe take some pointers Many purchase a Lexus for the excellent product and outstanding customer service. Today I received neither when trying to determine if something woul Many purchase a Lexus for the excellent product and outstanding customer service. Today I received neither when trying to determine if something would be covered under warranty. Rude and left on hold. Taking my business elsewhere. More

Excellent experience First class operation! Starting with John V in pre-owned sales, to Denise in financial services, and finally Abbas the technical specialist, extremely First class operation! Starting with John V in pre-owned sales, to Denise in financial services, and finally Abbas the technical specialist, extremely professional and a pleasure to deal with. Great job Lexus! More

Maintenance on ES 350 Lexus Easy to make service appointment. Was taken care of promptly, When service was completed, Michael described service done on the car. It wasn't just Easy to make service appointment. Was taken care of promptly, When service was completed, Michael described service done on the car. It wasn't just ok you're done, pay here. He took the time to go over the items and asked if I had any questions. Personalized service with promptness and courtesy. More

Recently purchased certified ES 350 Just started using Smithtown Lexus service department. Some service technician named Abbas was absolutely wonderful,knowledgeable easy to reach alw Just started using Smithtown Lexus service department. Some service technician named Abbas was absolutely wonderful,knowledgeable easy to reach always called back quickly & stayed with me until problem was solved. Unfortunately, I did not experience this at another Lexus dealership on Long Island that seems to have a good rating? More

Consistently outstanding experiences I've dealt with both the sales team and the service team and am always amazed at how consistently they perform. They treat you like you a part of the I've dealt with both the sales team and the service team and am always amazed at how consistently they perform. They treat you like you a part of their family but not in a fake way. They take care of you and put your needs and your satisfaction 1st. Everyone has an off day but I have yet to see anything resembling an off day here. More