Lexus of Smithtown
St. James, NY
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1,092 Reviews of Lexus of Smithtown
Wonderful and freindly Great experience... Very friendly and knowable very punctual with everything rene and fahad were awsome and they took.care of my ever need. I love m Great experience... Very friendly and knowable very punctual with everything rene and fahad were awsome and they took.care of my ever need. I love my car More
Most helpful salesperson ever!!! Tabetha was very personable and wanted to meet all of our needs. She did that and much more by getting us the car we really wanted. Shawn was great as Tabetha was very personable and wanted to meet all of our needs. She did that and much more by getting us the car we really wanted. Shawn was great as well with his tech skills. He had patience with us since we are a little technology challenged. He explained everything very slowly until he was certain we understood what he was saying. Finally, Denise went over everything with us very carefully and as quickly as possible. Great personality and very professional. More
Great experience Wonderful service, great experience walked in and walked out feeling great. Carlos was great to deal with and Anthony explained the car in simple ter Wonderful service, great experience walked in and walked out feeling great. Carlos was great to deal with and Anthony explained the car in simple terms. More
Purchase of a used automobile. Bill Dekoning and Robert Meyer were great to work with. They were processional and courteous at all times. No pressure was ever used to make a sale. Bill Dekoning and Robert Meyer were great to work with. They were processional and courteous at all times. No pressure was ever used to make a sale. More
Recall on Takata airbag was done during tis visit. Service was completed within the time given and a loaner was made available. Was most satisfied with ser on Takata airbag was done during tis visit. Service was completed within the time given and a loaner was made available. Was most satisfied with service to make the vehicle safe. More
Top notch service! Everything you would expect and more. Polite, efficient service from all involved. I would highly recommend. Surroundings are comfortable if you choos Everything you would expect and more. Polite, efficient service from all involved. I would highly recommend. Surroundings are comfortable if you choose to wait as your service is completed. More
Exceptional service I have been dealing with this dealership for the past 15 years. The staff is very professional,, very knowledgeable and reliable. It’s the most stre I have been dealing with this dealership for the past 15 years. The staff is very professional,, very knowledgeable and reliable. It’s the most stress-free experience I have had with a car dealership. Thank you Lexus if Smithtown!! More
LOVE Southampton & Ralle Lexus - maybe take some pointers Many purchase a Lexus for the excellent product and outstanding customer service. Today I received neither when trying to determine if something woul Many purchase a Lexus for the excellent product and outstanding customer service. Today I received neither when trying to determine if something would be covered under warranty. Rude and left on hold. Taking my business elsewhere. More
Excellent experience First class operation! Starting with John V in pre-owned sales, to Denise in financial services, and finally Abbas the technical specialist, extremely First class operation! Starting with John V in pre-owned sales, to Denise in financial services, and finally Abbas the technical specialist, extremely professional and a pleasure to deal with. Great job Lexus! More
Maintenance on ES 350 Lexus Easy to make service appointment. Was taken care of promptly, When service was completed, Michael described service done on the car. It wasn't just Easy to make service appointment. Was taken care of promptly, When service was completed, Michael described service done on the car. It wasn't just ok you're done, pay here. He took the time to go over the items and asked if I had any questions. Personalized service with promptness and courtesy. More