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Lexus of Smithtown
St. James, NY
1,092 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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1,092 Reviews of Lexus of Smithtown
March 03, 2020
Extremely Dishonest My Dad leased 5 suv's from this dealership and remained loyal even when a dealer opened up closer to home. On his last lease there was a lapse in the My Dad leased 5 suv's from this dealership and remained loyal even when a dealer opened up closer to home. On his last lease there was a lapse in the delivery of his next lexus and the return of his current one. Management of Lexus said not to worry about it that they would take care of it if there was any problems. Needless to say they did not and placed my 85 year old Dad in Collections for the first time in his life. Way to appreciate loyalty over all these years. More
by not this dealership
Employees Worked With
Robert Rossworn, Robert Meyer
January 27, 2020
outstanding customer service I brought in my 2015 Rx for the oil change service. Made appointment and when i arrived I was greeted by Michael Biscardi He was extremely polite, I brought in my 2015 Rx for the oil change service. Made appointment and when i arrived I was greeted by Michael Biscardi He was extremely polite, helpful and knowledgeable about the product. I dropped off the car at 815 and had it back by 1030, Got a free loaner car and the entire service was done right and propmtly. Awesome experience, glad I bought this Lexus....amazing reliable vehicle More
by deasy65
Employees Worked With
Michael Biscardi
January 27, 2020
Great Experience!! Ken and Denise were extremely Great Experience!! Ken and Denise were extremely wonderful to work with. We are so excited about our new car. Thank you for making this process Great Experience!! Ken and Denise were extremely wonderful to work with. We are so excited about our new car. Thank you for making this process so easy. More
by karengraceemma
Employees Worked With
Kenneth Goldberg, Denise Plourde
January 17, 2020
Charles Green was a great salesman. Very informative & helpful. He was courteous & patient. Everyone there did an excellent job & we were very happy with them. helpful. He was courteous & patient. Everyone there did an excellent job & we were very happy with them. More
by Kathyzingone729
Employees Worked With
Charles Greene
December 30, 2019
This is the 4th Lexus I have leased and I keep coming This is the 4th Lexus I have leased and I keep coming back to Smithtown Lexus for their professionalism. Charles Greene did an exceptional job. This is the 4th Lexus I have leased and I keep coming back to Smithtown Lexus for their professionalism. Charles Greene did an exceptional job. More
by Keith
Employees Worked With
Justin- superb job showing us how to navigate all of the options. , Charles Greene, Robert Meyer
December 18, 2019
Justin was a pleasure to have explaining the options of the car and how to use them. And Elijah was a wonderful sales person to work with. the car and how to use them. And Elijah was a wonderful sales person to work with. More
by jlean
Employees Worked With
Elijah, Justin , Tim Burns, Denise Plourde, Matt Cuozzo, Frank Politi
December 15, 2019
Lexus of Smithtown is absolutely amazing! Pricing, service, availability, and showroom are all top notch and unbeatable! Would definitely never go anywhere else. My whole family drives Lexus vehicles service, availability, and showroom are all top notch and unbeatable! Would definitely never go anywhere else. My whole family drives Lexus vehicles and we would never go anywhere else! More
by BecaM
Employees Worked With
Charles Greene, Robert Meyer
November 25, 2019
Great experience buying a new car. Our experience was terrific. John Valveri was the only salesperson in many dealerships to approach us right away when we arrived. He is pleasant, pa Our experience was terrific. John Valveri was the only salesperson in many dealerships to approach us right away when we arrived. He is pleasant, patient and highly knowledgeable. Robert Meyer made the financing part as painless as we suppose it will get. Jim O'Connor reviewed the car's functions with us, also terrific. All very nice and straightforward. We would go back to this dealership in a heartbeat! More
by sclarke600
Employees Worked With
John Valveri, Robert Meyer, Jim O'Connor
