Lexus of Smithtown
St. James, NY
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1,090 Reviews of Lexus of Smithtown
Our LS 460 has provided challenges to us regarding technology so we scheduled an appointment with Abbas for today. We arrived at 1 PM and he greeted us warmly. We got started right away. As he sat technology so we scheduled an appointment with Abbas for today. We arrived at 1 PM and he greeted us warmly. We got started right away. As he sat in the back seat, he guided us thru the navigation system, the phone, the climate control, the sound system, etc. His patience was amazing as we needed to "practice" things he was showing us. After about an hour we felt like we finally understood so much about our car and how using these tools properly will make driving even more enjoyable. We want to thank the dealership for having such outstanding reps, like Abbas, who are always at our service. It was a pleasure. More
I was pleased with the service, This is the second Lexus SUV I purchased from this dealer. Salesman Mr. Arjun Vir make me very comfortable. It was great experience. SUV I purchased from this dealer. Salesman Mr. Arjun Vir make me very comfortable. It was great experience. More
This is a return visit to the Smithtown Lexus and working with Mark Illiano. He is professional, friendly, efficient and a pleasure to work with. Arjun Vir went above and beyond to explain the car we had s with Mark Illiano. He is professional, friendly, efficient and a pleasure to work with. Arjun Vir went above and beyond to explain the car we had selected and was also friendly and professional. Dolores was more of the same. We had a great team working on our behalf and found the entire experience to be everything we could hope for. I would recommend this dealership to anyone. More
We have been a Lexus of Smithtown customer for many years.We have just leased our 4th car here.We return to this dealership since the staff always gives us the utmost attention and consideration.From years.We have just leased our 4th car here.We return to this dealership since the staff always gives us the utmost attention and consideration.From the service department to the sales department ,we always have the best experience.We feel that shopping at Lexus of Smithtown is the ultimate experience.We will continue to be loyal customers. More
WE FOUND THAT THEIR SELECTION OF CARS AND THE PRICES WERE IN OUR FAVOR. THIS IS THE SECOND CAR WE LEASED FROMK THIS DEALERSHIP. WE ARE VERY SATISFIED. IN OUR FAVOR. THIS IS THE SECOND CAR WE LEASED FROMK THIS DEALERSHIP. WE ARE VERY SATISFIED. More
Very nice and friendly people. v.good explenations of Very nice and friendly people. v.good explenations of subjects involved. no problems with repetiteve questions,very pation with every subject. good Very nice and friendly people. v.good explenations of subjects involved. no problems with repetiteve questions,very pation with every subject. good service in person and by phone. More
LEXUS STANDS FOR LUXURY AND THAT IS JUST WHAT I EXPERIENCED FOR THE SECOND TIME PURCHASING A CAR FROM THIS DEALERSHIP. MY LAST PURCHASE WAS 2003 AND THAT WAS WONDERFUL. NOW PURCHASING THEIR NEW 201 EXPERIENCED FOR THE SECOND TIME PURCHASING A CAR FROM THIS DEALERSHIP. MY LAST PURCHASE WAS 2003 AND THAT WAS WONDERFUL. NOW PURCHASING THEIR NEW 2011H-HYBRID I HAVE ONCE AGAIN REALIZED WHY I KEEP ON COMING BACK AFTER LOOKING AT MANY OTHER CARS. DENISE WAS AMAZING AND HELPED ME DECIDE ON WHAT WAS BEST FOR ME AS FAR AS FINANCING WENT. SHE IS TRULY A CUSTOMER ADVOCATE. MICHAEL WAS VERY ATTENTIVE AND CALLED TO FOLLOW UP WITH ME BUT NEVER MADE ME FEEL PRESSURED INTO PURCHASING. SHEILA IS AMAZING IN SERVICE AND HAS HELPED ME FOR THE LAST 8 YEARS WITH MY LEXUS THAT I STILL HAPPILY OWN ALSO. LASTLY, ARJUN-THANK GOODNESS FOR HIS PATIENCE EXPLAINING THE MANY AMAZING THINGS THAT THIS CAR CAN DO. THEY MAKE YOU FEEL LIKE YOU ARE THE MOST IMPORTANT CUSTOMER OF THEIR DAY. THANK YOU ALL FOR MAKING MY CAR EXPERIENCES SPECIAL ONES. More
This is the fourth ES we have leased from Lexus of Smithtown. It is a pleasure to deal with this dealership. The salesmen, especially Bob Rossworn, make the process simple and we are treated like fami Smithtown. It is a pleasure to deal with this dealership. The salesmen, especially Bob Rossworn, make the process simple and we are treated like family. The Service department is the best we have dealt with. They are prompt and always keep us informed on the progress of our service. Getting a loaner for the day is also a simple process. The Finance department, Denise, is also a pleasure to work with. We will definitely be back for number 5. More
WE WENT TO LEXUS OF SMITHTOWN TO LOOK AT THE 2012 RX350 - THIS IS OUR FIRST VISIT TO THIS DEALERSHIP - I SINCERELY WISH YOUR EVALUATION HAD A HIGHER NUMBER THAN FIVE. EVERYONE WAS PROFESSIONAL, FRIENDLY AND THIS IS OUR FIRST VISIT TO THIS DEALERSHIP - I SINCERELY WISH YOUR EVALUATION HAD A HIGHER NUMBER THAN FIVE. EVERYONE WAS PROFESSIONAL, FRIENDLY AND ACCOMMODATED US BEYOND OUR EXPECTATIONS. THEY ALL SPENT THEIR VALUABLE TIME WITH US AND WE PUIRCHASED THE 2012 RX350 WITHOUT HESITATION. WE HAVE RECOMMENDED LEXUS OF SMITHTOWN TO OUR MANY FRIENDS AND WHEN WE ARE READY TO PURCHASE ANOTHER LEXUS YOU WILL BE THE FIRST AND ONLY DEALERSHIP WE WILL CONSIDER. THANK YOU AGAIN FOR ALL YOUR COURTESIES. More
i WENT BACK TO ROBERT ROSSWORN AS MY HUSBAND HAS PURCHASED TWO VEHICLES FROM HIM AND WAS SO VERY PLEASED. I USED TO GO TO RALLYE LEXUS, BUT AFTER THE WONDERFUL TREATMENT WE RECEIVED FROM ROBERT ROS PURCHASED TWO VEHICLES FROM HIM AND WAS SO VERY PLEASED. I USED TO GO TO RALLYE LEXUS, BUT AFTER THE WONDERFUL TREATMENT WE RECEIVED FROM ROBERT ROSSWORN I WOULD ONLY BUY MY CARS AND RECOMMEND OTHERS TO BY FROM SMITHTOWN LEXUS...THEY ARE THE VERY BEST. More