Lexus of Smithtown
St. James, NY
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1,092 Reviews of Lexus of Smithtown
Bob was great. I have been doing business with this dealership since 1994 and they have never been anything but professional, courteous and knowledgeable. Lexus is a great car and this is a great deale dealership since 1994 and they have never been anything but professional, courteous and knowledgeable. Lexus is a great car and this is a great dealership. That's an incredible combination. I have been to other Lexus dealerships before where they act like they are doing you a favor selling you one of their cars. I highly recommend Lexus of Smithtown. I only wish they were closer to where I live, but they are worth the drive. More
Our experience with our sales rep Arjun Vir and the rest of the staff was courteous and friendly and simply for that I would highly recommend this dealership. Arjun was very patient in teaching us every li of the staff was courteous and friendly and simply for that I would highly recommend this dealership. Arjun was very patient in teaching us every little aspects of our new car and we left feeling comfortable and satisfied with our purchase. More
Experience was outstanding. Everyone is so nice. The sales person, in thsi case Dave, conducts the sale. not like other dealers where they bring in the manager of the day to discuss the deal further and sales person, in thsi case Dave, conducts the sale. not like other dealers where they bring in the manager of the day to discuss the deal further and try to upsell you on extras. I came back several times before the deal was done and Dave did a great job of following up with me during the entire process. You don't just feel like a customer at Lexus of Smithtown, you feel like a client. Makes all the difference. Customers buy once some place and move from place to place. Clients stay one place for an extended time depending on how they are treated. This is my 3rd RX model, wife's actually. I'm on my 4th Lexus personally. I buy all certified pre owned models fomr Lexus of Smithtown. I drive 35K miles a year or more in sales and need the reliability of Lexus. Who wants to break down these days. If you are considering a Lexus at some point in your life or want a real car dealership, go to Lexus of Smithtown. You won't be sorry. More
This was the first time my wife and I came to Lexus of Smithtown. Not only did we get good and friendly service, but Mr. Rossworn took the time to go over all the information about leasing a Lexus. It was Smithtown. Not only did we get good and friendly service, but Mr. Rossworn took the time to go over all the information about leasing a Lexus. It was very informative. We were never given the proper info the first time we leased a Lexus and we thank Mr. Rossworn. We intend to be a long time customer of Lexus of Smithtown. Hank Schandel More
I purchased Lexus CT200h from Smithtown Lexus dealership. Once I walk into the showroom, the stuffs was very friendly and invite me to Frank Loviglio. He was very friendly,professional and knowledge from t Once I walk into the showroom, the stuffs was very friendly and invite me to Frank Loviglio. He was very friendly,professional and knowledge from the beginning to the end of the process. I will recommend Frank Loviglio to everyone who plan for next vehicle purchase on Lexus. Thanks again. More
In this case, actions do speak louder than words. This is the second Lexus we have purchased from Lexus of Smithtown. The reasons that we are return customers are: 1) The quality of car for the money is the second Lexus we have purchased from Lexus of Smithtown. The reasons that we are return customers are: 1) The quality of car for the money. 2) The friendly and helpful people at Lexus of Smithtown (customer service) 3) The overall quality of the car and the experience we received with our first Lexus was excellent lets see if they could do it again...so far so good. More
I had a pleasant experience with Ken. The car came in when he said it was, he was knowledgable and patient. He took his time with me and my wife and did not rush us. He walked us around the lot to give when he said it was, he was knowledgable and patient. He took his time with me and my wife and did not rush us. He walked us around the lot to give us an idea of the car colors and interior colors. We ended buying a color based on his recommendation. More
they are the friendliest and helpful staff. Service is impeccable and they are always willing to answer questions. Waiting areas are comfortable. And best of all they keep appointments so you don't have impeccable and they are always willing to answer questions. Waiting areas are comfortable. And best of all they keep appointments so you don't have to wait. More
Great selection, great value and very personal interaction led to a terrific and easy buying experience. This is truly a team effort in terms of providing top notch service and support for our interaction led to a terrific and easy buying experience. This is truly a team effort in terms of providing top notch service and support for our new vehicle. My wife and I bought our first car together with this delaership and they made it very easy and seamless from sales to financing to support and to ongoing technical support. Arjun and Abbas were very well versed on the vehicle and the supporting staff members all were helpful in learning the ins and outs of the car. The price negotiation was easy and the financing department took the time to get to know us and help us. Very cordial and helpful. Would definitely recommend Lexus of Smithtown. More
We just picked up our new Lexus. Lexus of Smithtown was very pleasant to work with and our salesman, Arjun Vir, was excellent. He patiently explained and demonstrated every feature of our new SUV which to very pleasant to work with and our salesman, Arjun Vir, was excellent. He patiently explained and demonstrated every feature of our new SUV which took considerable time. I would highly recommend Lexus of Smithtown. More