Lexus of Fremont
Fremont, CA
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853 Reviews of Lexus of Fremont
First Lexus owner! Gabe and Danny was awesome!!!! Would buy all my cars with them! Would recommend to all my family and friends!!!! Love these guys to the moon and back Gabe and Danny was awesome!!!! Would buy all my cars with them! Would recommend to all my family and friends!!!! Love these guys to the moon and back! More
Awesome Experience With Magnussen I needed to repair/replace brake rotors on my RX350. The steering shakes when I apply brakes on freeway with high speed, especially on downhill grades I needed to repair/replace brake rotors on my RX350. The steering shakes when I apply brakes on freeway with high speed, especially on downhill grades. Magnussen service adviser greeted me courteously and with respect. He had the rotors and brake pads replaced them with no charge on me since my car is still under warranty. Amara Ragchaa was very helpful to get this job done smoothly. More
scam place i took my car in for a re call and they stole money from my car and paint chip my car really bad. the service manager was very professional and accom i took my car in for a re call and they stole money from my car and paint chip my car really bad. the service manager was very professional and accommodating, gave me a 100$ gift card, but it was NOT worth the trouble of going out of my way to having to keep driving back and forth. they did a terrible job "repairing" the damage because he just added a polish on top which looks terrible, but he said the reason he did that because in order to really fix it theyd have to pain the whole front bumper. this is outrageous, I have already told many people to not trust this place, and I am a business owner myself with big clientele. More
quick and easy Started email thread with Jenny, however, mostly worked with Amara for all the face to face conversations. Amara made the process quick and easy, with Started email thread with Jenny, however, mostly worked with Amara for all the face to face conversations. Amara made the process quick and easy, with this being my 1st car in USA. Amara explained the entire process in detail. The only issue I have is that i was expecting a call over the weekend, for tour of the car, which i didn't get. but apart from that, the process of leasing a new car was very smooth without any major hiccups. More
The service consultant was very helpful & friendly Excellent customer service & on time . I love the loaner. My car was so cleaned & the gas tank was fully filled up due to service recall. Excellent customer service & on time . I love the loaner. My car was so cleaned & the gas tank was fully filled up due to service recall. More
Truck purchase Fred was great to work with and he helped answer all our questions. The price listed was a fair price for the make, model and features of the vehicle. Fred was great to work with and he helped answer all our questions. The price listed was a fair price for the make, model and features of the vehicle. More
Happy buying new vehicle at this dealer laning to get a new car for my wife and after talking to Yetzy on the phone,we came to the dealer few week later,we met Jimmy, he showed us explain t laning to get a new car for my wife and after talking to Yetzy on the phone,we came to the dealer few week later,we met Jimmy, he showed us explain the model which we interest in and took us to the yard to find the one we want and it is a big car lots,we found it and the processing was smooth,he help us on the good ways to financing,Danny dang help the rest of the financing process,Next day we came to pick up the vehicle because the car we want still has the plastic wrap all around that day and it had couple miles on it, Steven came out to help us to know the new things of this car and we drove home happy.Thanks all of you guys Nice to meet these people here at Magnussen Lexus More
Last Service they did not complete job On the last Service I asked them to check spare tire due to a planned drive. Note they had to enter this area because a tire rotation was due anyways On the last Service I asked them to check spare tire due to a planned drive. Note they had to enter this area because a tire rotation was due anyways and they needed to get the key lock for the wheels. Later noticed rolling clinking sound in car. Discovered technicians has not reinstalled spare tire locking bolt and just put it in the tray this was the rolling sound heard during driving. the wheel lock was also not returned to it's proper holding place. If all things are not put back in the order they came to the shop the service is incomplete. Not a happy customer. I could go on about issues with previous service appointments I would just say this service department is sloppy and does not check their work before releasing the car to customers. More
Pleasant Expierience! Everyone we dealt with was very nice and attentive to our needs. Especially Jim, our salesperson. Your finance manager worked his magic to get us the Everyone we dealt with was very nice and attentive to our needs. Especially Jim, our salesperson. Your finance manager worked his magic to get us the best finance rate and he did. I’m happy with my car and the service.. Thanks More
Service Par Excellence Great service center. Would not mind waiting for a couple of hours for the service. My advisor always kept me updated with the service performed and Great service center. Would not mind waiting for a couple of hours for the service. My advisor always kept me updated with the service performed and status. Her recommendations are right on. Didn’t feel like she’s just adding things to get as much money as she can. Great place to be to get service for my G470. More