Lexus of Fremont

Really slow. Never introduced himself. Told 2 hrs and there for 3 no apologies. Then I was charged extra for using credit card which was not explained ahead of ti Never introduced himself. Told 2 hrs and there for 3 no apologies. Then I was charged extra for using credit card which was not explained ahead of time. More

Kathleen is great and very professional. The dealer has excellent service, has very nice customer waiting area and was always kept informed about service status. The dealer has excellent service, has very nice customer waiting area and was always kept informed about service status. More

Team was attentive, they were happy to come to an agreement that was suitable for both parties. As a repeat customer I was well looked after and shown what vehicles were available that best suited my agreement that was suitable for both parties. As a repeat customer I was well looked after and shown what vehicles were available that best suited my needs and requirements. More

The service is excellent. James is very professional and knowledgeable. Short waiting times from checking in and getting my car. The facility is clean and love the flavored co James is very professional and knowledgeable. Short waiting times from checking in and getting my car. The facility is clean and love the flavored coffees. Highly recommended. More

I really appreciate the professional service that I received from your business. I thank you for making my experience more manageable. received from your business. I thank you for making my experience more manageable. More

James Luong Always gave us the wonderful service. He fully understand what is customer service. I am very happy with the service. He fully understand what is customer service. I am very happy with the service. More

Excellent service, has very nice customer waiting area and was always kept informed about service status. and was always kept informed about service status. More

Very friendly staff, welcoming, and easy to work with. Compared to other dealership i dealt with. Compared to other dealership i dealt with. More

Connor Pivin made the whole car-buying experience so easy. If you’re shopping for a vehicle, new or used Lexus or any car at all, ask for him. He’s genuinely helpful and goes above and beyond. Can’t rec easy. If you’re shopping for a vehicle, new or used Lexus or any car at all, ask for him. He’s genuinely helpful and goes above and beyond. Can’t recommend him enough! More

Very well designed facility, knowledgeable and polite staff. Overall better than it was in 2024 staff. Overall better than it was in 2024 More