Lexus of Fremont

Jame luong has always serviced customers good but I don’t like these guys work body shop at dealer are really bad also not work professional because i was drop off my car for repair the rear side they take o like these guys work body shop at dealer are really bad also not work professional because i was drop off my car for repair the rear side they take off bumper then they reinstalled not completely good at all ! They was did missed all the screw ! I recommend no body drop the cars for body shop at Lexus Fremont at all More

Very professional and helpful. I spoke to Connor from Lexus of Fremont over the phone, told him what I am looking for and he called me back in few minutes after talking to his mana I spoke to Connor from Lexus of Fremont over the phone, told him what I am looking for and he called me back in few minutes after talking to his manager. He delivered exactly what I was after. He sent Uber per my request, I did the credit application using my phone, and when I got to the dealership, he welcomed me with a smile, asked me if I want water or coffee, took me to the lot to show ES300 Hybrid I was buying and asked me if I would like to drive it. We came back and in few minutes, I was taken to the finance manager Vince, who was also very friendly and fast. Within minutes, I was done and handed the keys to my 2025 ES300 Hybrid. I have bought many cars but my experience with Connor at Lexus of Fremont was spectacular. Thank you Connor, I am glad I called you, as I was on my way to Concord Lexus, and you saved me few thousand dollars and provided great customer service. 🙏 More

I had previously leased my vehicle through Lexus. I loved it so much that at the end of the lease I decided to purchase the vehicle. Bennie, Gabe, and the team made the whole experience painless. The I loved it so much that at the end of the lease I decided to purchase the vehicle. Bennie, Gabe, and the team made the whole experience painless. They take care of everything for you. All you have to do is sign. No worries about going to the DMV and all the stress that comes along with that. I was able to purchase an extended warranty and was also offered "The Total Package" which covers every windshield crack, every small dent, every flat tire, and any wheel damage. You could simply take it to the dealership and they would fix or replace the damaged area. All stress free! More

Got a good deal on the new RX350 hybrid. So far so good. Very happy. So far so good. Very happy. More

I worked with Daud who was pleasant and courteous. He understood right away what I was looking for and helped me to efficiently get a good deal. No pressure or upselling and gave me his honest opinion He understood right away what I was looking for and helped me to efficiently get a good deal. No pressure or upselling and gave me his honest opinions. More

Connor was very helpful in explaining about the vehicle we were interested in. Even though the vehicle was not showroom ready, he took the extra effort in helping us test drive the vehicle and explain the we were interested in. Even though the vehicle was not showroom ready, he took the extra effort in helping us test drive the vehicle and explain the various features of the vehicle. I had a budget in mind and Connor worked extra hard with his sales manager to help us in getting as close as possibly to that price. Would gladly work with Connor when we need to buy our next Lexus. More

Professional, Knowledgeable, Respectful, Reliable, Great Customer Service, Completed Tasks in Timely Manner and notified the customer. Customer Service, Completed Tasks in Timely Manner and notified the customer. More

Excellent service! ! Christina was awesome. Very professional and courteous! Went out of her way to accommodate car pickup delay. Thanks! Highly recommended! A+++ ! Christina was awesome. Very professional and courteous! Went out of her way to accommodate car pickup delay. Thanks! Highly recommended! A+++ More

I had a 2009 Lexus RX350 and couldn’t open the trunk since I accidentally closed it on a bag strap. Came to Lexus of Fremont and met James Luong as my advisor. He listened and addressed my concern. Very since I accidentally closed it on a bag strap. Came to Lexus of Fremont and met James Luong as my advisor. He listened and addressed my concern. Very happy with the work performed. Thank you! More

Provided good service. Waiting time minimized. Thoughtful care. Devoted to customers. Friendly interaction. Great in general. Waiting time minimized. Thoughtful care. Devoted to customers. Friendly interaction. Great in general. More