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Lexus of Fremont

Fremont, CA

4.9
1,063 Reviews

5600 Cushing Parkway

Fremont, CA

94538

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1,063 Reviews of Lexus of Fremont

January 16, 2026

Mai was really helpful, i love my new car. the process was easy on finance More

by thuylinh27mc
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mai Nguyen
Jan 16, 2026 -

Lexus of Fremont responded

Thank you for the positive feedback! We're thrilled to hear Mai was helpful and that you love your new car. We're glad the financing process was easy. Enjoy the road in your new vehicle, and welcome to the Swickard family! Thank You, Customer Experience Management customerexperience@swickard.com

January 14, 2026

I’m very happy when you are service my car And especially James, he was very dedicated and thoughtful. He always makes me happy. More

by spscoral15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James
Jan 14, 2026 -

Lexus of Fremont responded

We're happy to hear about your positive experience with James and our service team.. Until next time, safe travels! Thank you, Customer Experience Management customerexperience@swickard.com

January 13, 2026

Conner was professional, knowledgeable and very helpful with the purchase of our new car. I would highly recommend him or do business again with him. Danny was also professional and very helpful in set More

by T-ann
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Conner
Jan 14, 2026 -

Lexus of Fremont responded

John and Terri, thank you for going the extra mile to work with Conner and Danny! We truly appreciate your business and welcome you anytime at Lexus of Fremont. Safe travels in your new car! Thank you, Customer Experience Management customerexperience@swickard.com

January 13, 2026

I was very satisfied with the service provided by the staff.. Cheney Chen was very enthusiastic and helpful. More

by Thaison Thi Le
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cheney Chen
Jan 13, 2026 -

Lexus of Fremont responded

Thaison, we're delighted Cheney and the team provided you with such a satisfactory experience. Thank you for choosing Lexus of Fremont and sharing your feedback! Thank You, Customer Experience Management customerexperience@swickard.com

January 10, 2026

Excellent Service/ Dao is very professional in dealing my car problems.. Fast service and on point with solutions and details. Thank you More

by Joy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dao Nguyen
Jan 12, 2026 -

Lexus of Fremont responded

Joy, thank you for choosing Lexus of Fremont and sharing this feedback! We are happy to hear that Dao was a pleasure to work with and we wish you safe driving ahead. See you next time! Thank You, Customer Experience Management customerexperience@swickard.com

January 08, 2026

All the staff very courteous and helpful. James was very polite and answered all the concerns More

by Kdhillon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I only know the name James and who worked on the recall I don’t know
Jan 08, 2026 -

Lexus of Fremont responded

Thank you for leaving Lexus of Fremont a five-star review! We are happy to hear that James and our team members were helpful and polite. See you next time! Thank You, Customer Experience Management customerexperience@swickard.com

January 08, 2026

James at Lexus of Fremont is great to work with. Very professional and courteous. He made sure my car got everything it needed and kept me informed during the service visit. Also the waiting area is More

by Jonathan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Luong
Jan 08, 2026 -

Lexus of Fremont responded

Jonathan, thank you for sharing your review of James! We are thrilled that he provided thorough, communicative, and professional service. We hope to welcome you back to Lexus of Fremont next time! Thank You, Customer Experience Management customerexperience@swickard.com

January 06, 2026

Service was attentive and maintenance was completed quickly even on a busy day for the dealership. Dao communicated which repairs were more important and helped select the most budget friendly package. More

by StigDriver
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dao
Jan 07, 2026 -

Lexus of Fremont responded

Thank you for your business and feedback, StigDriver! We look forward to sharing this with Dao! See you next time at Lexus of Fremont! Thank You, Customer Experience Management customerexperience@swickard.com

January 05, 2026

Vener always provides Excellent customer service and is very knowledgeable in the industry he is always honest, attentive, and made sure everything was handled properly. Very satisfied with the experien More

by Ana Montes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vener Padilla
Jan 06, 2026 -

Lexus of Fremont responded

Ana, we're delighted to hear about your excellent experience with Vener! Thank you for choosing Lexus of Fremont and sharing your feedback. See you next time! Thank You, Customer Experience Management customerexperience@swickard.com

January 04, 2026

Nice and cooperation. Details of services are given to me. Loaner is available for me . More

by stewartcheang
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
DAO NGUYEN
Jan 06, 2026 -

Lexus of Fremont responded

Stewart, it was our pleasure to assist you. Thank you from all of us here at Lexus of Fremont! Thank You, Customer Experience Management customerexperience@swickard.com