Lexus of Fremont

Courteous, genuine. There was a small issue which we had missed during pre-inspection on the car, but connor made sure we knew about it before being sold. There was a small issue which we had missed during pre-inspection on the car, but connor made sure we knew about it before being sold. More

Came here to buy a Lexus SUV. Agreed to 1000 off msrp. Then they came back added 2000 in mandatory add ons, the edge guard I pointed out was installed on zero of the cars on lot. Agreed to 1000 off msrp. Then they came back added 2000 in mandatory add ons, the edge guard I pointed out was installed on zero of the cars on lot. Than I said I didn’t want add ons after which they tried the four box method. Do you have trade in, financing etc. Overall expected from a lower quality dealerships. More

James was responsive to our service concerns and provided clear actionable assistance that resolved and satisfied us. clear actionable assistance that resolved and satisfied us. More

James is very professional and helpful. Had a very good maintainence experience with James's assistence. Had a very good maintainence experience with James's assistence. More

David was very tentative to what I was looking for in vehicle. He recommended the es and assured me of how great of a vehicle it is. He got me such a great deal and had such a great experience throughout vehicle. He recommended the es and assured me of how great of a vehicle it is. He got me such a great deal and had such a great experience throughout the leasing process. Thank you so much!! More

I've been coming to this Lexus dealership for over 10 years now, and I must say that James is the best service advisor I've ever had. He was exceptionally nice and responsive, making the entire experienc years now, and I must say that James is the best service advisor I've ever had. He was exceptionally nice and responsive, making the entire experience smooth and hassle-free. James's prompt and courteous service stood out, and he went above and beyond to ensure my needs were met. He always quoted how pleased and thankful he was that I continue to be a Lexus customer. Thank you again, James, for providing such outstanding service! More

Prompt attention on arrival. Service advisor available quickly and explained service to be done. Asked about problems or questions about the vehicle. Got a ride home. Notified of Service advisor available quickly and explained service to be done. Asked about problems or questions about the vehicle. Got a ride home. Notified of progress, and then completion. Seamless experience. Thanks Vener. More

My SC400 started to run smoothly and look better. Almost fully restored. Our other Lexuses are well maintained and very reliable cars. All of that because of our star and excellent Service Advisor Ve Almost fully restored. Our other Lexuses are well maintained and very reliable cars. All of that because of our star and excellent Service Advisor Vener and his technicians. In fact, our SC is recent and ongoing project until it’s fully restored and Vener is there helping us along the way. If you need an excellent Service Advisor, look for Vener. He’s very knowledgeable, reliable and very patient. He defines an excellent customer experience as we call it in Six Sigma. He’s the reason why we gave up Mercedes for Lexus a long time ago because he made us feel comfortable and really took care of us and our cars all this years. I hope Fremont Lexus takes care of him despite all the changes happening in that dealership. More

Bruce and his team were great! They were professional, courteous, and a joy to work with. Nice job! They were professional, courteous, and a joy to work with. Nice job! More

Thank you Austin for helping us with our new NX 350 car. Our experience at Lexus of Fremont is highly recommended. Thank you, Our experience at Lexus of Fremont is highly recommended. Thank you, More