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Lexus of Fremont

Fremont, CA

4.8
853 Reviews

5600 Cushing Parkway

Fremont, CA

94538

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853 Reviews of Lexus of Fremont

August 24, 2024

Smooth car buying process for one of their available used cars. Knowledgeable salesperson (Jimmy), efficient sales completion team. Everything was handled timely and well. Worth the drive to deal with this More

by dougherty741
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jimmy Wong, Bret Chan
Aug 26, 2024 -

Lexus of Fremont responded

Dougherty741, we're delighted to hear that your car buying experience was smooth and efficient at Lexus of Fremont. Thanks for making the drive to see us! Enjoy your new ride!

August 24, 2024

The experience of buying a car is average. Like most salespeople, the salesperson asks questions to leverage the info you give them in the dealer's financial favor. Inventory is decent. On eve More

by Reviewer
Purchase Time
Recommend Dealer
No
Employees Worked With
Multiple
Aug 26, 2024 -

Lexus of Fremont responded

Thank you for sharing your feedback. We strive to provide a transparent and fair buying experience, so this feedback is concerning. Your comments are valuable as we continuously work to improve our services. If you'd like to discuss this further or have any other questions, please reach out at your convenience. Thank you, Andy Long - General Sales Manager - (510)492-5651.

August 24, 2024

Freddy was very friendly and helpful. He put no pressure on us to purchase and let us browse the lot at our leisure. Brent answered our questions on the financing. Overall great experien More

by Monivalero
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Freddy Herrera
Aug 26, 2024 -

Lexus of Fremont responded

Thank you for sharing your positive experience with Freddy and Brent at Lexus of Fremont! We're glad to hear the team provided excellent service and made it worth the drive from Monterey County. Enjoy your new vehicle!

August 21, 2024

They are. Courteous and friendly to truly understand and fix the problem than just to make money More

by Jay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James lluong
Aug 21, 2024 -

Lexus of Fremont responded

Jay, thank you for your confidence in Lexus of Fremont! We appreciate your five-star review. See you next time!

August 18, 2024

Staff are kind and respectful. They were very helpful and made sure i was well taken care of without any hiccups. More

by brandon
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Temo, Bret Chan
Aug 19, 2024 -

Lexus of Fremont responded

Thank you for the wonderful feedback! We're delighted to hear that our team at Lexus of Fremont provided kind and respectful service. We appreciate your support and look forward to assisting you in the future!

August 17, 2024

Very patience explaining the car features Will continue doing business with Lexus I still need to back on getting my tire key More

by Lydiavvilkins
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
marlena
Aug 19, 2024 -

Lexus of Fremont responded

Lydia, thank you for the feedback and the kind words, we certainly look forward to serving you again in the future. We will reach out to you regarding the key. Best, Mike Caldwell, General Manager - michael.caldwell@swickard.com

August 15, 2024

Awesome job done, on time and friendly service. Technician showed how the car was on service and let you know what problem needs to be fixed. More

by alanstue
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Loung
Aug 16, 2024 -

Lexus of Fremont responded

Thank you for sharing your positive experience! We're glad to hear our team at Lexus of Fremont provided timely and friendly service. We appreciate your feedback and look forward to assisting you in the future!

August 15, 2024

Was very quick and efficient in getting myself and my vehicle out with a maintained vehicle. More

by Is300CJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ahres yasin
Aug 16, 2024 -

Lexus of Fremont responded

Is300cj, your kind review warms our hearts! Thank you from the Lexus of Fremont Team.

August 14, 2024

Great service experience and good follow up. Also always find this dealership having better pricing. More

by dharanarendra
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vener Padilla
Aug 15, 2024 -

Lexus of Fremont responded

Thank you for reviewing Lexus of Fremont! We hope to see you again down the road!

August 13, 2024

Meeting expectations. Need discount though for maintenance as it gets pretty expensive to maintain a car as it gets older. More

by Apmspwr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James
Aug 13, 2024 -

Lexus of Fremont responded

Thank you for your feedback! We're glad to hear we met your expectations at Lexus of Fremont. We understand the concern about maintenance costs and will certainly pass along your suggestion regarding discounts. If there is anything else we can assist you with, please don't hesitate to reach out. Take care!

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