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Lexus of Fremont

Fremont, CA

4.9
936 Reviews

5600 Cushing Parkway

Fremont, CA

94538

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936 Reviews of Lexus of Fremont

July 06, 2018

Superior customer service Eric is a wonderful person to work with, very honest, forthcoming and knowledgeable. We closed our deal within a couple hours. I would recommend anyon More

by killiancourt
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Eric da Silva
June 25, 2018

Condescending, sexist and rude. He was condescending to my wife, saying I am the one paying for the car. No - both are working professionals and she pays too! It was sexist. When More

by macromedia
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Tristan Yi
Jun 25, 2018 -

Lexus of Fremont responded

We appreciate your feedback and sincerely apologize for the offensive remarks and treatment you experienced during your last visit with us. We will be looking into this further and will be taking steps to make sure that this does not happen again. We hope that you will give us another opportunity to earn your business again in the future.

June 20, 2018

Amazing Customer Service Eric da Silva assisted us with our car purchase. He was so thorough and informative. The experience with him is nothing compared to what I have had ex More

by slynnlegaspi
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric da Silva
February 05, 2018

Good guy Eric is a good guy to deal with. I would recommend going here for new and used cars and asking for him specifically to receive the best deal possible. More

by Sim B.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric da Silva
Feb 06, 2018 -

Lexus of Fremont responded

Thanks for your feedback!

December 12, 2017

Wonderful customer service! Kathleen is very knowledgeable, patient, and kind. She understood what I was looking for in a car, as well as my price range, and she provided many go More

by First Lexus Owner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kathleen Wong
Feb 06, 2018 -

Lexus of Fremont responded

Thanks for sharing your feedback! Enjoy your new Lexus!

December 11, 2017

Amazing! I would like to say Kathleen is absolutely amazing! She very knowledgeable in regards to the Lexus products. She cares about the customers and she see More

by Will123
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Kathleen Wong
Dec 12, 2017 -

Lexus of Fremont responded

Thank you for sharing your review.

December 04, 2017

Proactive! I feel glad that i can live in this city since 2000; People are nice here and i met many talented people, and Kathleen and Magnussen people are amon More

by Forest.Realtor
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kathleen Wong
Dec 06, 2017 -

Lexus of Fremont responded

THanks for sharing your feedback!

Dec 06, 2017 -

Lexus of Fremont responded

Thanks for sharing your feedback!

November 21, 2017

Excellent Car Purchase Experience with Eric Da Silva I had a bad car purchase experience when I bought my first car. So, when it was time to purchase another one, I really dreaded it. I didn't want to More

by adaktsang
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric da Silva
Feb 06, 2018 -

Lexus of Fremont responded

We're happy to hear that your sales experience with us exceeded your expectations. We look forward to assisting you again. Enjoy your Lexus!

November 16, 2017

Best experience i've ever got buying cars Kathleen(the sales) will ask you what your need and use of the car; and found you the best fit. She cares about her reputation, so she provided you t More

by cocowang
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kathleen Wong
Nov 17, 2017 -

Lexus of Fremont responded

Thanks for your feedback. Enjoy your Lexus!

November 13, 2017

Good service! Todd Sanders is a good salesman. Very good after-sales service. I bought INFINTI Q40 used car clock had problem Todd help contact now fixed . Tha More

by Connie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Todd Sanders
Nov 13, 2017 -

Lexus of Fremont responded

Hi Connie! Thanks for your feedback! Please feel free to reach out if we can assist you further. =)

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