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Lexus of Edison

Edison, NJ

4.5
588 Reviews

711 US Highway 1

Edison, NJ

08817

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588 Reviews of Lexus of Edison

August 04, 2020

Lexus of Edison Hi my name is Allan and I bought a 2020 ES 350 from Lexus of Edison recently. Jessica Zayas and her boss Calvin Camilo worked with me on closing the More

by allanwuusa
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jessica zayas , Kelvin Camilo
Aug 04, 2020 -

Lexus of Edison responded

Allan, thank you for taking the time to leave us a review! It was our pleasure to work with you here at Lexus of Edison, and we will certainly let Jessica and Calvin know that you appreciate their help. It means a lot that you will recommend us to others, and we hope that you continue to enjoy your 2020 Lexus ES350!

July 21, 2020

Lexus of Edison is outstanding in everything, their service department is great, the part department very friendly. Sales department, a saleswoman was rude to me More

by Princeyem
Recommend Dealer
Yes
Employees Worked With
Henry Fink, Wayne Gross
Jul 21, 2020 -

Lexus of Edison responded

Thank you for sharing this feedback! We expect our entire team to provide excellent service and if you would like to share any further details about your sales experience, don't hesitate to give me a call. Kelvin Camilo - New Car Manager - (848) 359-8541

July 19, 2020

I went to Lexus of Edison already in the Lexus fold. I was looking to return an IS300 for an RX350 f sport. I was walked through the very simple process by Gregory Samuels and after it was all said and do More

by Maltomario2
Recommend Dealer
Yes
Employees Worked With
Gregory,Samuels
Jul 20, 2020 -

Lexus of Edison responded

Thank you for taking a moment to leave Lexus of Edison a five-star review. I am glad to hear that Gregory walked you through the trade-in process to ensure you drove off in the Lexus RX 350 F SPORT that you were looking for! Congratulations and safe travels.

July 15, 2020

Exceptional customer service from quote all the way to delivery. Sales and service staff answer all our questions and gave us all available options to make our new GX 460 purchase a breeze. Well done Edis More

by Gannyz
Recommend Dealer
Yes
Employees Worked With
Henry Li
Jul 15, 2020 -

Lexus of Edison responded

Thank you for taking a moment to share such excellent feedback. Customer satisfaction is our goal and I am glad to hear that our Lexus of Edison team walked you through the purchase of your Lexus GX 460! We wish you safe travels and hope to work with you again.

July 13, 2020

Poor customer service The Junior sales manager was very rude. Instead of answering my questions he was getting irritated. I was there for 10 mins. Would never go there agai More

by Sajjad
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Kelvin Camilo
Jul 15, 2020 -

Lexus of Edison responded

Sajjad, this doesn't sound like the friendly and professional service that I expect from my team and I'd like to apologize for what you experienced. I'd like to learn the details of your visit so we can improve in the future. I won't be able to get in touch without your last name so please consider giving me a call. Thank you, Mike Silow - Internet Manager

July 13, 2020

Great Price + Great Service = easy transaction I had an easy time buying my car here. I emailed the dealership with a competitive quote from another dealership. They had agreed to match it to save More

by 86orgohome
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Scerbo
Jul 14, 2020 -

Lexus of Edison responded

Thank you so much for the review! It was our pleasure to work with you here at Lexus of Edison, and we couldn't be happier to know that Joe earned your business. We will certainly share your kind words with him. Safe driving in your newly purchased vehicle!

June 30, 2020

If you would like to have a new or used Lexus , come to Lexus in Edison NJ and look for Zahid Syed, he is the best. Just tell him which car model and price you like he will help you . More

by Xuan ph
Recommend Dealer
Yes
Employees Worked With
Zahid Syed
Jun 30, 2020 -

Lexus of Edison responded

Hi Xuan - Thank you for the wonderful feedback about our teammate, Zahid! We're so glad to hear you enjoyed your experience doing business with our team at Lexus of Edison and we hope to work with you again in the future. Safe driving!

June 28, 2020

Hands down, the best customer service ever. Everyone who assisted me from making the appointment to driving away has been extremely courteous, professional, knowledgeable, and helpful. More

by ramcclendon
Recommend Dealer
Yes
Employees Worked With
Henry Fink
Jun 29, 2020 -

Lexus of Edison responded

Thank you for reviewing Lexus of Edison! I am thrilled to hear that our team took such great care of you during your visit!

June 26, 2020

The process leading up to the sale was excellent. It declined slightly because of the length of time it took to sign all the paperwork. It would also be much better if all of the extra protection (wear More

by Gary
Recommend Dealer
Yes
Employees Worked With
Hassan Raza
Jun 26, 2020 -

Lexus of Edison responded

Gary, thank you for the review and feedback. We are grateful that we got the opportunity to work with you here, and we will take your critiques seriously and work to improve our process going forward. We hope that you continue to enjoy your newly purchased vehicle!

June 17, 2020

I visited Lexus of Edison for my 35,000 mile service. I was greeted by Sumit Patel who explained the process and cost. The visit was very simple and cost was reasonable. As expected it met the Lexus stan More

by mpeare351
Recommend Dealer
Yes
Employees Worked With
Sumit Patel
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