Lexus of Edison

Justin was great as Sales Rep. Very polite, no pressure, knowledgeable about the car (RX 350). Excellent follow up..calls back when you have a question...even after the sale! Tom arranged financing and wa knowledgeable about the car (RX 350). Excellent follow up..calls back when you have a question...even after the sale! Tom arranged financing and was very honest and forthright and didn't try to sell me finance products I didn't need. I've used Free Car wash and have had no problem and they were very quick. Parts/accessories are priced quite high and I think Lexus Edison original buyers/owners should get a discount greater than the 10% on-line coupon...the mark up on some parts is 100%! Can't they live with a 66% margin? Only problem I've had is they were supposed to pay my last month lease on my old car and didn't...they were supposed to cut a check directly to me for the amount and I am still waiting almost 2 weeks...blaming the Accounting Department. For competitive new car pricing, no-hassle/professional sales I would recommend Justin and Lexus of Edison. More

My wife and I purchased our 2008 RX350 from Leus of Edison; Anna Samejo was our salesperson. Everything was handled on one day - finace, trade-in and sale. We were very pleased with both the deale Edison; Anna Samejo was our salesperson. Everything was handled on one day - finace, trade-in and sale. We were very pleased with both the dealer and Anna. Recently, I purchased the GS350. Lexus of Edison was my first stop and Anna was my choice to work with. Again, everything was a pleasure. While Anna was not going to be available when I picked the car up, Jason Revere was going to review the car with us in Anna's place. Another classy, caring and knowledgeable individual. Jason spent all the time in the world with us, answering every question in a professional and unrushed manner. A real superstar. Tom Pasquale, the finance guy handled the closing in a relaxed and efficient manner - a delightful guy. Because of its location, sales and service departments, overall operating room-like cleanliness, I would purchase another vehicle from Lexus of Edison. More

Although the staff is highly friendly, my experience has been less than satisfactory. They offer "free" car washes with a purchase of a vehicle. However, the staff seems less than enthusiastic when you ac been less than satisfactory. They offer "free" car washes with a purchase of a vehicle. However, the staff seems less than enthusiastic when you actually do bring your car in for said service. It was actually suggested to me to leave because their was "an hour wait" for the wash, which turned out to be untrue. It just seems to be always something when you bring in your car for said service. Not impressed. Don't offer the service if your not going to do it properly. After a month with my new car, I now learned that the dealership hadn't paid my last payment on my pervious car like they negotiated to do. Now dealing with that issue. For a luxury dealership, I expected more. The car itself is wonderful. Lexus is a reputable and reliable brand. Safety was at the utmost importance to us and Lexus delivers on that. More

I visited 4 Lexus dealerships and was blown away with how much better Lexus of Edison is. Anna Samejo was friendly and very professional. After test driving the car my daughter Genevieve stated that if you a much better Lexus of Edison is. Anna Samejo was friendly and very professional. After test driving the car my daughter Genevieve stated that if you are going to buy a Lexus buy it from Anna. There was never any pressure or hard sales push to buy. Anna's patience, understanding and knowledge of the vehicle was outstanding. I will be recommending Lexus of Edison to all my friends. More

great service, friendly salesperson, good facilities, good negotiation of price, reputable brand, excellent reliability, very helpful and nice salesperson, will definitely recommend salesperson and deale good negotiation of price, reputable brand, excellent reliability, very helpful and nice salesperson, will definitely recommend salesperson and dealership, good for service too, good value for trade in as well More

I would just like to say that my experience buying a 2010 Lexus RX 350 was wonderful. My dealer, Dale Johnson, was friendly and honest. He treated me like a VIP and took his time to help me get exactly wha Lexus RX 350 was wonderful. My dealer, Dale Johnson, was friendly and honest. He treated me like a VIP and took his time to help me get exactly what I was looking for. Everyone there was so warm and friendly that I would recommend this dealership to anyone I know interested in buying a Lexus and tell them to ask for Dale Johnson. I know they will be as satisfied as I was. More

I needed to schedule my service and actually forgot to call ahead. When I got to Lexus of Edison, Wayne and Joe took me right away and did the recall on my ES350 and made me feel at home. I was real nervo call ahead. When I got to Lexus of Edison, Wayne and Joe took me right away and did the recall on my ES350 and made me feel at home. I was real nervous driving in thinking that they would turn me away but I was offered either a loaner car of my choice or a ride to the mall or home. My car was washed and vacuumed and was filled with gas. That's why I buy Lexus and that's why i trust this product enough to buy it for my kids. I felt like a royalty when I was waiting for my car to get done. I am super happy with these 2 guys and think that they are the best. More

I LOVED MY EXPERIENCE AT LEXUS OF EDISON. I FOUND PEOPLE WORKING AT THIS DEALERSHIP TO BE TOTALLY COMMITED TO PERFECTION ESPECIALLY ANNA, MY SALES CONSULTANT, WHO HAPPENS TO BE THE BEST IN NATION I FOUND. G WORKING AT THIS DEALERSHIP TO BE TOTALLY COMMITED TO PERFECTION ESPECIALLY ANNA, MY SALES CONSULTANT, WHO HAPPENS TO BE THE BEST IN NATION I FOUND. GREAT SKILLS. GREAT JOB ANNA. TOM DID A GOOD JOB AS WELL. THANK YOU LEXUS OF EDISON. More

Dale was great. Honest, to the point, courteous and knowledgeable.I expected a Lexus salesperson to be snobby, but he was classy and down to earth. He also was able to address any concerns that we had knowledgeable.I expected a Lexus salesperson to be snobby, but he was classy and down to earth. He also was able to address any concerns that we had with the car prior to purchase. I would buy another car from him again. More

Dale Johnson was very nice and helpful. He explained everything to me i had no questions when he was done. Whenever im in the market for a new lexus in will go back to Dale. Everyone was very nice and t everything to me i had no questions when he was done. Whenever im in the market for a new lexus in will go back to Dale. Everyone was very nice and the dealership was clean. They had the car that i wanted the frist time i was there. More