Lexus of Edison

We went to Lexus of Edison to buy a used car for our daughter. Dale was extremely helpful and stood behind the car (even though it was a non lexus used vehicle) when there was mechanical problems. They daughter. Dale was extremely helpful and stood behind the car (even though it was a non lexus used vehicle) when there was mechanical problems. They treated us as well as we've been treated buying a new car. Would definately recommend Lexus of Edison. More

Dale Johnson was our salesman. He made purchasing a used car easy and comfortable We purchased a 2007 Honda Accord,and love it! He was professional and worked hard to meet our needs. We appreciate the kindn car easy and comfortable We purchased a 2007 Honda Accord,and love it! He was professional and worked hard to meet our needs. We appreciate the kindness, respect, and help that Dale Johnson gave us. The entire Lexus of Edison dealership was wonderful! More

After feeling bullied at another area dealership, I found my way over to Anna Samejo at Lexus of Edison. Anna has numerous favorable posts on this site so I figured, why not? Boy am I grateful! Being an e my way over to Anna Samejo at Lexus of Edison. Anna has numerous favorable posts on this site so I figured, why not? Boy am I grateful! Being an easily intimidated buyer, Anna made me feel right at ease with her sincere and direct style. Needless to say, I left with a new ES350 after my first visit with Anna. Making my experience even more favorable was my first experience at service. Driving right into their service bays and waiting in the gorgeous lounge made the appointment fly by. Anna saw me there, remembered my name, and followed me out! Truly, a cut above...go see Anna! More

We've bought from this dealership before and our last trip was by far a better experience. Jake Kahen is the General Manager and Dale Johnson was our Sales Consultant. We appreciated their professionalis trip was by far a better experience. Jake Kahen is the General Manager and Dale Johnson was our Sales Consultant. We appreciated their professionalism and attentiveness. The bottom line was that they made a typically high-pressure purchase decision for my family fun. Additionally my wife left her Ipad in our old car which we traded in and we thought that we may never see it again. We called Dale and Jake a few days after our purchase thinking that we may have left it behind. They searched the vehicle and told us that they found it, so we give them an A for honesty! If you meet with Dale ask him to play his cell phone ringtone for you, it's the coolest. More

Dale was my salesperson. He was very nice, friendly and knowledgeable about the car (RX 350). Only thing I was not very happy about was the dealer sales manager offered the trade-in price of my previous R knowledgeable about the car (RX 350). Only thing I was not very happy about was the dealer sales manager offered the trade-in price of my previous RX-300 was too low. Overall experience I would recommend Dale and the Lexus dealership in Edison. More

Knowledgeable of the truck I was buying , answered questions I had , friendly service I would reccomend this dealership to others. I am a five time buyer of Lexus trucks and cars . I love the overall questions I had , friendly service I would reccomend this dealership to others. I am a five time buyer of Lexus trucks and cars . I love the overall performance and longevity of the vehicle & the customer svc that Lexus provides to me. More

Unfortunately many vehicle dealerships receive negative criticism and after my recent experience, I must say for the most part they have earned them. The majority of salespeople are only interested in one criticism and after my recent experience, I must say for the most part they have earned them. The majority of salespeople are only interested in one thing and that is selling you a car. They practically ignore what is important to you and focus more on the vehicles they have in inventory. Models, colors, interiors, options seem to be “suggestions” rather than important features. Most people would think I am writing about the high volume market of smaller less expensive vehicles. To the contrary; my experience is with the luxury vehicle manufacturers; Lincoln, Cadillac, Infinity, Lexus, and the Genesis models. By far the worse encounter was trying to locate a Genesis that met my needs. Without going into detail, if Hyundai intends to enter the luxury vehicle market they need to develop a “professional” sales team to sell the Genesis and Equus. The leader in service, professionalism, and product knowledge goes to Lexus. And unquestionably, the best-of-the-best is Lexus of Edison. Their showroom and service center is state-of-the-art, their product inventory is vast with numerous vehicles of every model available for examination indoors. But their most valuable asset is their people, all thoroughly trained and professional. While I invested a considerable amount of time at the dealership and my primary contact was Barbara Gonzalez, Sales Consultant. Throughout our conversations she remained focused on the vehicle I desired. I was thoroughly familiar with the vehicle so many of my questions were somewhat unusual. Unlike most salespeople, who frequently provide vague or inaccurate answers, if she or any of the others were hesitant with their response (mostly financial), they would contact the appropriate person within their organization. If you are looking for a luxury vehicle and would like to make the most of your valuable time, I enthusiastically recommend contacting Lexus of Edison. I am certain you will not be disappointed. More

Dale was great. He was knowledgeable, helpful, friendly, courteous and very attentive. I would recommend him and the dealership. There were plenty of cars on the lot, and Dale was very thorough in rev courteous and very attentive. I would recommend him and the dealership. There were plenty of cars on the lot, and Dale was very thorough in reviewing the car with me before our test drive. More

Want a great no hassle experience Dale Johnson is your man....Anwered every question,guided me when i needed it and bottom was there in every aspect to guide me in my purchase.....Everyone there wanted an man....Anwered every question,guided me when i needed it and bottom was there in every aspect to guide me in my purchase.....Everyone there wanted and appreciated my business unlike my high pressure experiences i have had in the past....Lexus of Edison was a A+ experience....I will update the service side in the future.......Jon Z..... More

I was called to test drive an used vehicle by the sales people ( thrice in a day saying its a labor day offer ). When I went there, surprisingly, the car is not serviced and would not even start !! And the people ( thrice in a day saying its a labor day offer ). When I went there, surprisingly, the car is not serviced and would not even start !! And then they showed an alternative vehicle - which was in a horrible condition. Driving that was scary with so much of noise. It was neither serviced, nor cleaned. What happened to your XXXX point vehicle check commitment? I'm sure none of your mechanics touched this vehicle before. Why to call and waste customers' time when the vehicle is not ready. More