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Lexus San Diego

San Diego, CA

4.9
1,260 Reviews

4970 Kearny Mesa Rd

San Diego, CA

92111

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1,260 Reviews of Lexus San Diego

December 30, 2021

I received excellent service from the service rep Ramon. There was a problem with the tow truck driver; he refused to wear a mask when he showed up. I offered him one and he refused and then got back in t More

by rvinusa2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ramon
Dec 30, 2021 -

Lexus San Diego responded

Thank you for taking the time to share your feedback and we are pleased to learn our Service Team took excellent care of you and we appreciate you and your business at Lexus San Diego.

December 29, 2021

Excellent customer service Very helpful salesman Excellent customer service Very helpful salesman Friendly staff, easy to make an appointment Definitely recommend More

by Cjkalra
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Weaver
Dec 30, 2021 -

Lexus San Diego responded

Hi there, Your recommendation is appreciated. We are happy that you found our team to be helpful and that we could provide you with excellent customer service. Thank you for choosing Lexus San Diego and know that we are always here should you need us.

December 24, 2021

Lexus San Diego has amazing customer service. Kristine one of their service advisors was so easy to work with and made sure my vehicle was well taken care of and made the process seem fast and easy! More

by troyknowlton
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Krystine/ Service Advisor
Dec 25, 2021 -

Lexus San Diego responded

Troy, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

December 23, 2021

I was treated like a special customer. Everyone was special. Thank you! zi will be back. Happy holidays. Anita More

by almasanita9
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Weaver
Dec 24, 2021 -

Lexus San Diego responded

Hello Anita, We're glad to know that you were treated like a special customer because that is exactly what you are, and we're thrilled to know that you had such a great experience here at Lexus San Diego. We appreciate your patronage and wish you have a happy holiday too.

December 22, 2021

Warm, friendly and professional service. Timely, efficient performance. Replaced a lost chrome fixture at no charge. Free car rental while I waited. Best of the best. More

by dgrindle
Recommend Dealer
Yes
Employees Worked With
Sean Weaver
Dec 22, 2021 -

Lexus San Diego responded

Hi- Your review made us smile. We love hearing that our employees are going above and beyond for our customers & delivering reliable service. Until we see you next again at Lexus San Diego, we will be sure to keep up our timely services and courteousness.

December 22, 2021

Andy was so efficient and detail. He rates among the best of the best. The loaner provided was a fine ride. More

by Trojan51$
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andy Amenta
Dec 22, 2021 -

Lexus San Diego responded

Lexus San Diego is glad to hear you had a great visit!

Dec 23, 2021 -

Trojan51$ responded

Great service and very efficient. Andy Amenta is by far the most proficient detail advisor that i know of..21 years and running....

December 21, 2021

Excellent service,Got an appointment fast and my car Excellent service, Got an appointment fast and my car problem was taken cared of and service done as promised.Thank you to my Service Advisor Andy Am More

by heigutz03
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christina,Andy Armenta
Dec 21, 2021 -

Lexus San Diego responded

Thank you for taking the time to leave us a great review! It was a pleasure to work with you, and we look forward to working with you again at Lexus San Diego.

December 20, 2021

Everyone from the salesman to the car being delivered were great. They had a person spend a hour with us after we received the car to go over all the settings and technology the the car offered. He told More

by mplarr
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Deanna Kehler and Jordan( technology expert )
Dec 20, 2021 -

Lexus San Diego responded

Thank you for sharing your wonderful review of our Sales Team here at Lexus San Diego. We are so pleased to read that you had a great experience here. We value your business and appreciate your kind words.

December 19, 2021

Well synchronized checking in. Car was ready the next day. That’s a plus. Disappointed that I was not able to talk to Michael Cain(or anyone else) when I picked up my car. More

by Jchurchill
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Weaver
Dec 20, 2021 -

Lexus San Diego responded

Thank you for sharing your feedback with us! We will be sure to pass this along to our team.

December 17, 2021

I am extremely happy with the auto service and service reps at the Kearney Mesa Lexus!! I will continue to come back for all my auto needs. I definitely recommend the Kearney Mesa Lexus to anyone shoppi More

by Dulce
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service Rep Ramon in Service Dept
Dec 17, 2021 -

Lexus San Diego responded

Thank you so much for your sweet words, Dulce! We take pleasure in hearing that Linh is working hard to leave you with a smile on your face. We are committed to customer satisfaction and greatly appreciate your opinion. We hope to see you again soon at Lexus San Diego.

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