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Lexus San Diego

San Diego, CA

4.9
1,260 Reviews

4970 Kearny Mesa Rd

San Diego, CA

92111

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1,260 Reviews of Lexus San Diego

January 07, 2022

The best ! Marco has great customer service and they are very efficient and very professional. Nice to have that kind of customer service More

by Rochajl80
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marco Martínez
Jan 07, 2022 -

Lexus San Diego responded

Thank you for your positive feedback! Lexus San Diego always strives to provide efficient and professional service for all of your Lexus needs.

January 07, 2022

Been doing business with LexKearnMesa for years. Have owned only Lexuses since 1991. Best car on the road. The Sales/Service are impeccable. Will continue going there forever. The quality of their ac More

by marstonm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Cain, Sean Weaver
Jan 07, 2022 -

Lexus San Diego responded

Thank you for taking the time to leave us a great review! It was a pleasure to work with you, and we look forward to working with you again at Lexus San Diego.

January 07, 2022

All staff is professional and each seems committed to his/ her job. Schedule is adhered to so feel as though your time is as valuable as your mechanic’s. More

by emccutch
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Cain, Sean Weaver
Jan 07, 2022 -

Lexus San Diego responded

Thank you for your positive feedback! Our Service Department at Lexus San Diego always aims to provide efficient and professional service and support to assist with any of your Lexus maintenance needs.

January 06, 2022

Michael the service guy was amazing and friendly. The wait time of an hour was too much to then find out that it would take 2 hours for the car to be finished. The courtesy car was given to me at 1/4 tan More

by nichell.hurley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael was my rep, I do not remember a Sean., Sean Weaver
Jan 07, 2022 -

Lexus San Diego responded

Hello, Thank you for bringing this to my attention. I would like the chance to speak with you regarding your recent service experience. Can you please email me at fpierce@penskeautomotive.com with your preferred contact information? Thank you, Frank Pierce General Manager Lexus San Diego fpierce@penskeautomotive.com

January 06, 2022

Awesome customer service! A pleasure to go . Always Awesome customer service! A pleasure to go . Always helpful and willing to go the extra mile ! Thank you More

by Jacksonskris
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kegan Johnson
Jan 06, 2022 -

Jacksonskris responded

Thank You Lexus SD!

Jan 06, 2022 -

Lexus San Diego responded

Thank you for your positive feedback! Lexus San Diego always strives to provide top-notch service and support to assist with any of your Lexus needs.

January 05, 2022

I purchased an RX350L on 1/30/21 and had a great experience. Vidal was helpful and went above and beyond. Highly recommended 👍🏻 More

by Krayziemary
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vidal Kattoula, Sean Weaver
Jan 05, 2022 -

Lexus San Diego responded

Glad to hear our Sales Team went above and beyond your expectations during your experience with us, Mary! Congratulations on your new Lexus rx350L!

January 04, 2022

Hands down Marco Martinez is the best service advisor I’ve worked with at any dealer. Very professional and honest, he will always have my business. More

by RW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Weaver
Jan 04, 2022 -

Lexus San Diego responded

Lexus San Diego wants to thank you for the five star rating, we appreciate the comments regarding the visit!

January 03, 2022

Andy helps to make my experience easy. I’ve been a Lexus Andy helps to make my experience easy. I’ve been a Lexus owner since Lexus has been available. Brett was my go to for years. Thanks Lexus More

by Marilyn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy, Sean Weaver
Jan 03, 2022 -

Lexus San Diego responded

Hi Marilyn, At Lexus San Diego we are thrilled to hear of your easy experience. Thank you for your return business and we look forward to your next visit.

January 02, 2022

Good service but waited for over 2 hrs of my first service. Kudos to Kyler!!! More

by Isabel
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kyler
Jan 03, 2022 -

Lexus San Diego responded

Hello Isabel! We are very pleased that your overall service went well and we appreciate your business with Lexus San Diego.

January 01, 2022

In the midst of covid all went perfect! Car delivered on time. All staff cheerful!! Ruth More

by rcovell
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don't remember names.
Jan 02, 2022 -

Lexus San Diego responded

Always happy to help!

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