
Lexus San Diego
San Diego, CA
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1,254 Reviews of Lexus San Diego
Lexus San Diego Top Rated Dealership In My Book! Love this dealership, it's employees and their New Lexus selection. David Wolfson is this dealership's GM here and he truly leads by example. The staf Love this dealership, it's employees and their New Lexus selection. David Wolfson is this dealership's GM here and he truly leads by example. The staff is like family, the service department is immaculate and I'm always treated like VIP, I believe everyone is here... I've leased 5 vehicles from here and am treated like family. To each their own I know, but honestly, why switch brands when Lexus has the best residual rates in automotive over BMW and Mercedes and their entire philosophy is A+ Customer Service. WIN WIN in my book! More
I went in with a pre-approved $50,000 check in my pocket. Lexus of San Diego had the car that I wanted for the right price (42,000). I had $3,000 negative equity in my trade. So this sounds like a pocket. Lexus of San Diego had the car that I wanted for the right price (42,000). I had $3,000 negative equity in my trade. So this sounds like an easy day right? Heres my trade, heres my check... now give me the car. Well apparently not, since Im not in my late 30's I guess the old car dealer wanted to haggle with me. I sat there for 45 minutes as he walked to his manager with his offer on a paper. The last straw was when the elderly car dealer wrote that he wanted 20,000 down. I laughed at him and walked out, this is the first time where my youth has out weighed a check in my pocket. More
The car I'm driving is the second car I've bought from this dealership and I've received nothing but excellent service and treatment from them - or I would have bought elsewhere. They have always gone this dealership and I've received nothing but excellent service and treatment from them - or I would have bought elsewhere. They have always gone out of there way to make sure I'm happy and they have done several niggly little jobs at no charge. Whenever I "drop by' they behave as though I'm a welcome member of their family. Prices are rather high but that I expect owning a high-end car -- however, I never get the impression that they are loading the price. They have inspired and earned my trust and they are my dealers of choice. More
I purchased a expensive used car that they refused to service within the 30-day warranty period. The dealership instead requested that I wait until my extended warranty become effective (30-Days from dat service within the 30-day warranty period. The dealership instead requested that I wait until my extended warranty become effective (30-Days from date of purchase) so they wouldn't have to pay to repair it. The warranty company knew that the repair was pending and has now denied the repair althogther, since the dealership knew of the problem and refused to repair it. Rather unethical business practices wouldn't you say? More