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Lexus San Diego

San Diego, CA

4.9
1,233 Reviews

4970 Kearny Mesa Rd

San Diego, CA

92111

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1,233 Reviews of Lexus San Diego

November 04, 2021

Excellent service and great people. Thorough evaluation and prompt completion of needed issues resolutions. Krystina Evans and all the technicians I met were professional and friendly. Recommend them highl More

by rjc999
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Krystina Evans, Sean Weaver
Nov 05, 2021 -

Lexus San Diego responded

Thank you so much for being one of our valued guests here at Lexus San Diego! We really appreciate your review!

November 03, 2021

They handled everything with great professionalism including delivering my car to me in Los Angeles. More

by mic91604
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ben Copeland
Nov 04, 2021 -

Lexus San Diego responded

Lexus San Diego appreciates the 5-stars and feedback.

October 31, 2021

Received service and very positive info from each person I came in contact with. Every thing was great !!!!!!! More

by Grandma Honey
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ramon Quintero
Oct 31, 2021 -

Lexus San Diego responded

Thank you for your great feedback about your service experience at Lexus San Diego! We're glad everything went well.

October 30, 2021

No hassle experience focused on the customers needs and wants. The whole process was fast and stress free. I would highly recommend Lexus of San Diego. More

by brent.helbig
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Weaver
Oct 31, 2021 -

Lexus San Diego responded

Thank you! We take our reviews seriously and are delighted to learn about your visit!

October 30, 2021

I have been with this dealership since 2005 and have always been courteously taken care of and have experienced excellent communication as to being informed as to needed repair. Very efficient polite em More

by ?
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kristina Evans, Sean Weaver
Oct 31, 2021 -

Lexus San Diego responded

Thanks for the awesome review! I appreciate your time and hope you'll stop by again soon!

October 28, 2021

Auto buying is difficult post-pandemic. Inventory is a challenge. I shopped and researched carmax and a few others and no one could help me in a timely manner due to demand. Kandu was fantastic! He was More

by jreed07
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kandu
Oct 28, 2021 -

Lexus San Diego responded

Lexus San Diego appreciates the 5-stars and feedback. The team is glad your experience was fantastic. We look forward to future visits.

October 28, 2021

Absolutely Awesome 👏🏾👏🏾👏🏾 Kandu Moore, was very kind and friendly 😊 very professional… I will recommend all of my Friends and family to check him out!!! More

by Stephenie.long
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny Swain
Oct 29, 2021 -

Lexus San Diego responded

Hi, Stephanie! Thank you for the 5-stars and kind words. The team is glad your experience at Lexus San Diego was absolutely awesome! We look forward to future visits. Take care.

October 28, 2021

Service is good 👍 specially Master Certified Service Consultant Krystina Evans and all Professional Technician and Dealer is Great. More

by abnerbarrera
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Krystina Evans, Sean Weaver
Oct 29, 2021 -

Lexus San Diego responded

Thank you for taking the time to share your feedback with us at Lexus San Diego! We look forward to working with you in the future.

October 27, 2021

The dealer should have informed the customer that the service would cause a warning from Lexus inform about an engine light malfunction. But they did not. Trying to follow up on this was not productive. More

by McLandrich
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Weaver
Oct 27, 2021 -

Lexus San Diego responded

Hi, Thank you for sharing your review. Your feedback is important to us here at Lexus San Diego and I would appreciate the opportunity to speak with you to address your feedback. Please email me at fpierce@penskeautomotive.com with your preferred contact information. Thank you, Frank Pierce General Manager Lexus San Diego fpierce@penskeautomotive.com

October 26, 2021

Been to a lot of dealerships and by far this was the Been to a lot of dealerships and by far this was the best, employees were nice and made feel us feel at home during our time there. Questions we aske More

by Romel_951
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Deanna Kehler,Vidal Kattoula, Jordan Rickett, Sean Weaver
Oct 27, 2021 -

Lexus San Diego responded

Hi there, Your satisfaction means everything to us, so we are delighted that our team were nice and made you feel welcome. Thank you for choosing Lexus San Diego and we appreciate your recommendation.

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