Larry H. Miller Toyota Lemon Grove

Great Customer Service Battery problem diagnosed and new battery installed. Installation fee waived because this is the 2nd battery that I have purchased from L Miller Toyot Battery problem diagnosed and new battery installed. Installation fee waived because this is the 2nd battery that I have purchased from L Miller Toyota to go bad in the last 26 months More

What a wonderful experience Hi I’m Eva from San Diego, Finally I got my dream car for my birthday through the help of Jessica Garcia ,Carlos Lucero and of course Mike Haynes for Hi I’m Eva from San Diego, Finally I got my dream car for my birthday through the help of Jessica Garcia ,Carlos Lucero and of course Mike Haynes for financing who work it out to make it happen knowing our pre-approved loan from our bank is a little bit short for 2018 rav4 I want.LHM Toyota Lemon Grove gave me a better rate so we can still afford to buy the car and at the end of the day so happy driving home my dream car I want to thank all you guys and the staffs so nice and helpful taking care the customers BRAVO👍👍👍 More

Efficient, pleasant, and communicative The experience we have at Larry Miller Toyota is always pleasant. This is the first time we've worked with Trudy. She is friendly and attentive. Prior The experience we have at Larry Miller Toyota is always pleasant. This is the first time we've worked with Trudy. She is friendly and attentive. Prior to Trudy we worked with Kim, We were sorry to hear that he left. Two minor complaints. 1) there was an oil or grease smudge on the passenger-side front quarter panel next to the hood. Easy to clean, but shows lack of prep or clean-up. It wasn't there prior, I washed the car a day before. 2) there is a rock guard or some kind of protective plastic cover under the vehicle, near the front passenger side. It has a tab or section that pops out and hangs lower than any other part of the vehicle, by 3-4 inches, and often hits the road or when going over a speed bump or dip in the road. It has been like that for 3+ years. Not once during any of our service appointments at Larry Miller was it mentioned or fixed. The fix, 5-10 seconds of simply popping it back into it place. How is that missed during the multi point inspection? Or when the mechanic had the car on the lift for the oil change and tire rotation. Perhaps because it is not a billable fix? Will this be read and acted upon or overlooked; we shall see. More

Too long for service First Farley is the only person who knows what is goin G on in the service dept. Greeted me and took me to Anthony my service guy. Nice guy, quoted First Farley is the only person who knows what is goin G on in the service dept. Greeted me and took me to Anthony my service guy. Nice guy, quoted 1.5 hours with my appointment (ok, weird). As I sat for 2 hours, I finally went in search of my car only to find Anthony was in lunch and noone covers for him. Thankfully FARLEY found my car(completed heaven knows how long ago) and got me out of there only half hour late for work. Not a good system in place at all. More

Service You can call me in person or you can ask Trudy why my car took so long to fix and return if i had originally told miller what was wrong with my car. You can call me in person or you can ask Trudy why my car took so long to fix and return if i had originally told miller what was wrong with my car. The key. I said the key. Anyways for some reason my mini copper sat in the miller garage for one week before it was sent to mini cooper kearny mesa garage for another 4days to order a key Ian was great . Neglectful, careless of Toyota if you cannot work on other cars then be proactive send it right away, so that the CUSTOMER is not waiting a week and a half for just a key. Now ,during all this i find out that my mini cooper needs lots of work and i just bought it in july 18 from Miller, only drove it about 4000 miles and i just had to spend 1000 dollars and thats not cool. Im not happy with miller at all, and im sorry i had to tell you this story and i feel sorry fo other customers that get the run around. What ever happend to effect, following through with your customers not just rambling. I will Customer service is what truley makes the face of a buisness, and in my eyes and heart you have failed. I hope for the best More

Great service experience Trudi and her team quickly figured out the issue with my vehicle. They were fast, friendly, professional and courteous. I always get great quality wor Trudi and her team quickly figured out the issue with my vehicle. They were fast, friendly, professional and courteous. I always get great quality work at Miller Toyota which is why I keep coming back. More

Service Related Only Took my vehicle in for its first service (oil change, inspection, etc.). They quoted me 1.5 hours and actually had it done in under an hour. Was very Took my vehicle in for its first service (oil change, inspection, etc.). They quoted me 1.5 hours and actually had it done in under an hour. Was very impressed. This was a huge improvement over the previous ownership where this same service would’ve taken the better part of a day. Anthony was the person who took care of me and he was great. More

Camry Service Scott was a great help in understanding what my car needs and options were. He helped my to apply the current discounts available to ensure I received Scott was a great help in understanding what my car needs and options were. He helped my to apply the current discounts available to ensure I received all benefits. More

Excellent experience from start to finish! Awesome experience Claudio was are salesman he was super friendly got us exactly what we wanted. He helped us negotiate a amazing deal on our 2019 Hig Awesome experience Claudio was are salesman he was super friendly got us exactly what we wanted. He helped us negotiate a amazing deal on our 2019 Highlander and fought hard to get us a fair amount on our trade in. Claudio is perhaps the best salesman I’ve worked with. We also worked w Hassan, he was a finance guy and he was great too. Explained all the benefits on the warranty and value of the packages. Hassan was very down to earth and very genuine on getting us a good rate on our purchase. I would totally recommend everyone to go to Larry H . Miller Toyota of Lemon grove. And ask for Claudio and Hassan! More

Service Maintenance Check I am a student in college and do not really know anything about car service or what it needs, but Scott made sure to go through everything with me and I am a student in college and do not really know anything about car service or what it needs, but Scott made sure to go through everything with me and make sure I understand what I was buying and getting done, as well as what I will need done next service. It helped ease my mindset on how much money it costs and what I will need to save up! More