Larry H. Miller Toyota Lemon Grove

I was in the market for a new RAV 4, 6 cylinder limited. I was in the market for a new RAV 4, 6 cylinder limited. I spoke to Ernie on a Saturday and was able to make an appointment immediately. He offer I was in the market for a new RAV 4, 6 cylinder limited. I spoke to Ernie on a Saturday and was able to make an appointment immediately. He offered me a RAV 4 that was on the lot for a very excellent price. This vehicle had everything I wanted and more, however the color was not right for me, so I did not buy that day. Ernie Palmejar explained that he could probably locate the exact color and leather combination that I wanted and offered me a great price. My wife and I decided to try the other dealers in town and see if we could find the right car ourselves... Too make a long story short... the other dealers made lots of promises but could not deliver the exact car we wanted at a fair price. I was very frustrated and felt that I had wasted a lot of time on false promises. I called Ernie the following Tuesday @ 2 pm and told him I was ready to buy. He He located a RAV 4 at a distant dealership, drove it, and personally had it ready for me @ 8 pm that evening. Virgil reviewed my credit application, explained all the paperwork, and got me an exellent loan rate. The entire experience was efficient, courteous, and professional. My only regret is that I wasted so much time at the other 4 dealerships. I am very happy with my purchase and would definitely recommend this dealership to my friends and family... More

I went to this dealership because of its proximity to my home. I wanted to explore Bob Baker’s USED CAR options and possibly trade in my older Ford Windstar for a newer Toyota equivalent since Ford no longe home. I wanted to explore Bob Baker’s USED CAR options and possibly trade in my older Ford Windstar for a newer Toyota equivalent since Ford no longer makes mini-vans. I never expected to walk out with a 2011 Toyota Sienna but the deal I was offered surpassed my expectations. I received a fair trade-in for my vehicle and a deal on a lease that I couldn't resist. The salespeople, Richard Daverman, and Paul Sphabmixay were upbeat, helpful, and actually fun to work with. Imagine! Tracy handled my paperwork and she did it with grace and professionalism and the entire process, start to finish, was hassle-free. Three cups of coffee and a dozen laughs later, I walked out with a shiny new van. Everything in life should be so effortless. I give this dealership high grades and wouldn’t hesitate a moment to recommend them to my family and friends. More

WOW!!! This was by far the BEST car buying experience I have ever had. The staff was so helpful. We've bought from Carmax and they guarantee no hassle... Bob Baker should also let the public that they are have ever had. The staff was so helpful. We've bought from Carmax and they guarantee no hassle... Bob Baker should also let the public that they are no hassle and FAST!! We'll definately be going back for our next purchase and recommending to friends and family. More

Bob Baker Toyota has a single-minded focus on customer satisfaction; clearly the employees are happy people in every dept too--an absolutely amazing dealership! On July 2, 2010, "A horse a horse my King satisfaction; clearly the employees are happy people in every dept too--an absolutely amazing dealership! On July 2, 2010, "A horse a horse my Kingdom for a horse" was my plea. Well,all drama aside, it really was awful not working and suffering under my husband's zig zag income (he's an armed security guard). Now I can work too and have the steel horse of my dreams! With a string of helpers I bought a 2007 Corolla S in perfect condition. At the end of the experience, Tracy, in the finance section helped us sort out all the paperwork and explained it well. She is a brilliant, gifted and compassionate person with keen insight into people and their needs. We got such a great deal on the Corolla that we began to imagine we might get enough for our Chevy Silverado truck to make a down payment on a smaller Toyota truck. It would have cost us at least $1200 or so in the immediate future to make some repairs on the Silverado which seemed like a waste of money if we could trade it in as is as a down payment on a used Toyota truck at Bob Baker. We went back to Bob Baker Toyota on July 6 to see what could be done hopeful given our experiences on July 2 with my Corolla. The Manager and Elie, the number cruncher and paper jockey really helped us understand everything about purchasing the Tacoma Truck. The Manager stretched the worth of our Silverado and gave us a surprising $4000 for it which we put down on on a beautiful silver 2006 Tacoma, just right for my sporty husband who loves to go off road a bit and to drive a stick! That did it, we are now outfitted so we may both work with a car AND a truck in excellent repair and under long excellent warranties and even lo-jacks and data dots for security. The payments are something we can manage given my ability to go back to work. I can't help thinking how it was for me being sidelined without a car for so long and how important it is to have the means to change or lives for the better. My husband can go further out for better paying jobs with out the aforementioned gas-gorging of the Silverado too. We have been low income seniors ever since returning to the San Diego area in 2008 and were scared to get in over our heads, but the dealership went that extra distance to really help us see how we can afford our vehicles. Anyway, they worked their magic there at Bob Baker Toyota and we are now able to get back in the game and have a life again. I am sorry I misplaced several biz cards of the people that helped us at the dealership to talk about their support during the buying process but I can tell you that from the Manager to the secretaries and the workers in the repair department, they are all people I consider friends and all well-schooled in the old-fashioned virtues of good manners, courtesy and genuineness. Barbara Quimba/Solomon Quimba July 7, 2010 More

I bought my 2004 Prius at Bob Baker Toyota in Lemon I bought my 2004 Prius at Bob Baker Toyota in Lemon Grove, and I usually have all service done there by just turning my car over to any available Ser I bought my 2004 Prius at Bob Baker Toyota in Lemon Grove, and I usually have all service done there by just turning my car over to any available Service Advisor. On July 5th, however, I was written up by Trudy Roux, who I had seen several times prior, but had never spoken to. Well, I had a most pleasant conversation with Trudy, who explained a number of things to me which made my experience at the dealership most satisfying. From now on I will ask for Trudy right from the start because I know now that I can expect good advice and excellent service from Trudy and her team. I also want you to know that I have bought several items from Mike Gwatney (parts dept.) over the years, and he too has been most pleasant to deal with. More

Salesperson was the main reason I went to this dealership.I had leased from this dealership in 2007, but I was very dissatified with the my salesperson. Art Taylor my original salesperson was not dealership.I had leased from this dealership in 2007, but I was very dissatified with the my salesperson. Art Taylor my original salesperson was not avaiable due to a health problem. And the person taking care of his affairs was no one for me to do business again. But this year when I was looking for a new lease Art Taylor made the difference and I came back to this dealership for a new lease. I was so impressed with his professionalism that I brought in friend who also leased a Camry with Art. More

The service I received was excellent, it was not the usually price haggling you usually have to do when you go to a dealership. Art Taylor became not just a sales person but a friend. It is unsually th usually price haggling you usually have to do when you go to a dealership. Art Taylor became not just a sales person but a friend. It is unsually that you meet sales people who put your needs infront of making a sale. I was really impress, Art should be commended for being such a great customer service person. Thank you More

I went in to Bob Baker to trade in my 06 Toyota Tacoma for a family vehicle since I am going to be a new Dad in October. Art Taylor was the sales representative that helped me. I told him that I needed a for a family vehicle since I am going to be a new Dad in October. Art Taylor was the sales representative that helped me. I told him that I needed a 4 door family vehicle that would be able to get my quad to the desert without spending more than I was already spending. He was able to offer me a great deal on a 2010 Rav 4 Sport which met all of my requirements and then some. I love the new car and could not be happier. I did not feel pressured or uncomfortable with any part of the purchase process. The paper work process was the shortest I have ever experienced and I have purchased two other new vehicles other than the Rav 4. Art made buying a new vehicle as enjoyable as it could possibly be. I would highly recommend that other prospective buyers go to Bob Baker Toyota and ask for Art Taylor. More

Bob Martin is the best. Since I bought the car he has taken care of me and my car and he has been the reason I keep coming back, even though the expense is more. I cannot thank him enough and Bob Bake taken care of me and my car and he has been the reason I keep coming back, even though the expense is more. I cannot thank him enough and Bob Baker Toyota is lucky to have him! Sharon Oppenheimer More

Trudy Roux began to take care of me when Bob Martin left. I absolutely recommend her to anyone. She as been absolutely stellar and taken care of my car regularly. Trudy is not only an asset to your comp I absolutely recommend her to anyone. She as been absolutely stellar and taken care of my car regularly. Trudy is not only an asset to your company but a necessity. When Bob Martin left I almost left until I met Trudy. She certainly knows her Toyota cars and her customer service is above and beyond anything I have experieced. I am truly grateful to her Sharon Oppenheimer More