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Land Rover Thousand Oaks

Thousand Oaks, CA

4.7
141 Reviews

3595 Auto Mall Dr

Thousand Oaks, CA

91362

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141 Reviews of Land Rover Thousand Oaks

September 27, 2024

Very easy to make an appointment. Service rep was on time and clearly explained the issue with car. He sent me a video with the explanation as well. Estimate for the worm was also sen More

by Zuzana
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victor in Service dept
Sep 29, 2024 -

Land Rover Thousand Oaks responded

Zuzana, we're delighted to hear that your experience with our service team at Land Rover Thousand Oaks was smooth and efficient. Thanks for sharing!

September 26, 2024

Service here was excellent again. Scott and Victor always come through and provide updates throughout the day More

by jstudent
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott
Sep 26, 2024 -

Land Rover Thousand Oaks responded

Thank you for the positive feedback! We're glad to hear Scott and Victor provided excellent service at Land Rover Thousand Oaks. We appreciate your continued support!

September 26, 2024

Scott has been consistently excellent, as has Vic every time I’ve had a question. So no negative comments about the Service dept. I haven’t dealt with Sales Dept. other than trying to get a hold of Liam More

by gibbous09.poppet
Recommend Dealer
Yes
Employees Worked With
Scott,
Sep 28, 2024 -

Land Rover Thousand Oaks responded

We're glad to hear that Scott and Vic have been consistently excellent. We apologize for any difficulty in reaching the Sales Department and the inconvenience with our coffee machine. Thank you for your great feedback; we'll follow up on this and If there's anything else we can assist you with, please reach out directly. Thank you, Terry Collins - Customer Experience Team Lead CustomerExperience@Swickard.com

More
September 18, 2024

Very good service! Thank you! The service rep was very good. I will return to this location again. More

by JRE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamil
Sep 18, 2024 -

Land Rover Thousand Oaks responded

Thank you for reviewing Land Rover Thousand Oaks! We will pass along your kudos to our team. Take care!

September 13, 2024

Andre is always provides exceptional and high class service. Prior to my service appointment I had a warning light that came on which was concerning and I took my vehicle to the dealership at rebels if More

by Emma Driver
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andre, Thousand Oaks
Sep 16, 2024 -

Land Rover Thousand Oaks responded

Emma, we're delighted to hear that Andre and Sandy provided exceptional service during your visit to Land Rover Thousand Oaks. Thank you for the recommendation!

September 12, 2024

We Always have a seamless experience & Jamil’s communication & attention to detail made our experience amazing! More

by ginab1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamil , Ethan Winkler, Tom Valasek, Scott Stanley
Sep 12, 2024 -

Land Rover Thousand Oaks responded

Thank you for sharing your experience, Gina! We're delighted to hear that Jamil's communication and attention to detail made your visit to Land Rover Thousand Oaks amazing. We look forward to serving you again!

September 01, 2024

Excellent service, Vehicle was done quickly and loaner was available! Problems were addressed and vehicle was washed as well! More

by tamnchar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Stanley
Sep 03, 2024 -

Land Rover Thousand Oaks responded

We're delighted to hear that you had an excellent experience with our service at Land Rover Thousand Oaks! It's great to know everything was handled promptly and efficiently. Thanks for sharing your feedback!

August 31, 2024

Victor Avalos is a professional and easy to deal with. Thank you Victor for your service. More

by ray sabbaghi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victor Avalos
Sep 03, 2024 -

Land Rover Thousand Oaks responded

Rya, thank you for leaving Land Rover Thousand Oaks a five-star review! We are glad that Victor was professional and a pleasure to deal with.

August 22, 2024

Very personable and helpful. They communicate well and deliver. They make it easy and stress free. More

by bruce
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Stanley
Aug 23, 2024 -

Land Rover Thousand Oaks responded

Thanks so much, Bruce. We look forward to your next visit to Land Rover Thousand Oaks!

August 22, 2024

I brought my very old 1995 Jaguar XJS for a safety check. Service tech is amazing! He is quite knowledgeable about the car. He gave me a good report to work on to make my car perform better. Also, Jamil who More

by HMova
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
Aug 23, 2024 -

Land Rover Thousand Oaks responded

Thanks for trusting Land Rover Thousand Oaks with your 1995 Jaguar XJS! We're glad to hear our service tech and Jamil provided such excellent care. We are looking forward to seeing you again!

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