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Land Rover Thousand Oaks

Thousand Oaks, CA

4.7
141 Reviews
Call Dealership (805) 813-8219

3595 Auto Mall Dr

Thousand Oaks, CA

91362

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141 Reviews of Land Rover Thousand Oaks

October 28, 2024

Victor and Keith are very knowledgeable and very helpful. I only receive the absolute best service when they help me ! More

by Danielleagwv
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith and Victor
Report | Print
Oct 28, 2024 -

Land Rover Thousand Oaks responded

Danielle, we're delighted to hear that Victor and Keith provided you with exceptional service at Land Rover Thousand Oaks! Thank you for sharing your experience.

October 25, 2024

Victor Avalos in the service department always takes excellent care of us and our car. More

by cary
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victor Avalos
Report | Print
Oct 28, 2024 -

Land Rover Thousand Oaks responded

Cary, we are glad to hear that Victor has provided excellent service. Thank you for being a loyal client of Land Rover Thousand Oaks!

October 23, 2024

Very professional. Courteous and personable staff. Answered questions and explained the service and issues that arose. More

by Cquala
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victor Avalos
Report | Print
Oct 24, 2024 -

Land Rover Thousand Oaks responded

Thank you for sharing your experience with our team at Land Rover Thousand Oaks! We're glad to hear that our staff provided professional and courteous service. If you have any more questions or need assistance in the future, feel free to reach out!

October 17, 2024

Jamil was my adviser he was courteous and patient. He had very good suggestions also. More

by sissacd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
Report | Print
Oct 17, 2024 -

Land Rover Thousand Oaks responded

Thank you for sharing a kind review of Jamil and the team! We appreciate your business and we hope to see you again at Land Rover Thousand Oaks. Drive safely!

October 17, 2024

I used to have excellent service and experience at dealership. My last two appointments were extremely frustrating and disappointing. Both times I had to call several times for service updates. My More

by turnbullhome
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service. Dave
Report | Print
Oct 18, 2024 -

Land Rover Thousand Oaks responded

We appreciate your long-term business and apologize for the issues you've encountered recently. Our goal is to provide timely updates and efficient service—it was never our intention to cause an inconvenience. Thank you for the feedback, your comments will be shared with the management staff so that we can work towards returning to the level of service you are accustomed to. Thank you, Terry Collins - Customer Experience Team Lead CustomerExperience@Swickard.com

October 16, 2024

Your service is excellent and more importantly I trust you to do what is in my best interest. More

by Ross Hoffman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott in service was great in helping me get the service I needed.
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Oct 17, 2024 -

Land Rover Thousand Oaks responded

Ross, thanks for sharing this review with the Land Rover Thousand Oaks team! We are grateful to have earned your trust and business.

October 11, 2024

Great experience getting my car serviced yesterday! Victor was very helpful and had great communication. More

by Brittanyrnrobison
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victor
Report | Print
Oct 14, 2024 -

Land Rover Thousand Oaks responded

Brittany, we're delighted to hear that Victor provided excellent service during your visit at Land Rover Thousand Oaks. Thank you for sharing your experience with us!

October 06, 2024

Scott is the best. I have been going to TO Land Rover for years and I am always respected and any issues I have are remedied. I highly recommend Scott and the dealershi More

by Shelly
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott
Report | Print
Oct 07, 2024 -

Land Rover Thousand Oaks responded

Shelly, thank you for the continued trust in Scott and our team at Land Rover Thousand Oaks! We're happy to hear about your positive experiences over the years and sincerely appreciate your recommendation. Safe travels!

September 30, 2024

Scott was Outstanding! Handled my issues in 45 minutes. Bought my last e cats there! More

by Denise
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Manny Candelario - sales advisor was awesome!, Scott Stanley
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Sep 30, 2024 -

Land Rover Thousand Oaks responded

We're elated that Scott his the mark with timely service! Safe travels from the entire Land Rover Thousand Oaks team, Denise!

September 28, 2024

I have been with Range River over 20 years. I have seen many changes. This is the worst I have experienced. I am only glad to have Victor Avalos still there. The phone system is horrible. I had More

by M_perillo
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Service Victor Avalos
Report | Print
Oct 01, 2024 -

Land Rover Thousand Oaks responded

Thank you for your feedback and loyalty over the years. We're sorry to hear about your recent experience with our phone system at Land Rover Thousand Oaks, but we're glad Victor was able to assist you. We'll address these concerns with management to improve our customer service moving forward.

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