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Land Rover Northfield

Northfield, IL

4.8
218 Reviews

670 Frontage Rd

Northfield, IL

60093

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218 Reviews of Land Rover Northfield

September 04, 2018

Best Car Buying Experience I've Ever Experienced! I bought a Jaguar F-Type online from Fields Jaguar and flew in to Chicago take delivery of the car. Everything was exactly as was described and Joe Fu More

by Greg Ray
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Fuentes
July 28, 2018

Great customer service. I absolutely love fields. From sales to service they really know how to treat their customers with great service and respect. From the first per More

by Harmeet Soin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ballard, Michelle and Anthony
May 11, 2018

Joe is a class act—see him for your purchase Without a doubt, the best experience ever! Joe was so patient and so helpful, I cannot thank him enough for his prefessionalism and guidance. I sh More

by scaasi
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Fuentes
May 30, 2018 -

Land Rover Northfield responded

I’m so happy you had a wonderful experience here at Land Rover Northfield. Thank you for your great evaluation! We highly value your business and look forward to serving you in the future. Kind regards, Rocky Eli, General Manager.

May 06, 2018

Brake light I went in for a new windshield wiper. When I pulled in, my brakes squeaked. When I left, my brake light went on. I find it a huge coincidence that More

by Lisapita
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I dont know his name
May 30, 2018 -

Land Rover Northfield responded

Thank you for your rating. On behalf of Land Rover Northfield, we appreciate your business and apologize for the sub-par experience. I would appreciate the opportunity to speak with you to discuss your visit in detail and find out what might have gone wrong. I will address any outstanding issues and work personally to restore your faith in our Dealership. We are dedicated to providing you with only the best in customer service. You may reach me (847) 446-6665, or by email at relli@fieldsauto.com. Thank you and I look forward to speaking with you. Kind regards, Rocky Eli, General Manager.

March 04, 2018

Our service was amazing Sam was always very accommodating As soon as we walked in Sam approach dus was very friendly and accommodating we told him what we were looking for he said he would find a truck and th More

by Tony2917
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sam Badro
May 30, 2018 -

Land Rover Northfield responded

This is so great to read, thank you very much! I’ll be sure to share your kind words with our Staff! We are devoted to dependably providing an amazing experience on every visit. If there is anything we may do to further elevate your ownership, please let me know. Warm regards, Rocky Eli, General Manager – Land Rover Northfield.

January 27, 2018

Great sales experience Joe Fuentes did an outstanding job. We looked for used and ended up buying new. Business mgr was very knowledgeable. Sales mgr ok. We liked the attitu More

by Patron
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
See above
May 30, 2018 -

Land Rover Northfield responded

We’ll be sure to let our Team know how pleased you were with your experience here at Land Rover Northfield, thank you! It is always a great pleasure to serve your automotive needs. We look forward to the opportunity to better serve you in the future. Kind thanks, Rocky Eli, the new General Manager.

November 16, 2017

Incompetent Service Department Worst service ever!!! I took my Jaguar in for a tire change and to have a new key programmed more than 2 weeks ago. They still have my car!!!! They ar More

by ExJoburger1
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Ken, Anthony
May 30, 2018 -

Land Rover Northfield responded

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November 13, 2017

Best experience ever! This was the best experience I’ve ever had buying a car. The staff is so friendly and helpful! We purchased a 2012 Jeep Liberty from them and I could More

by Zachpeters22
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justin
May 30, 2018 -

Land Rover Northfield responded

I’m happy to read your assessment of your Team, thank you! I’m also grateful you had a fantastic visit! We are pleased to serve you and look forward to providing you with praiseworthy experiences in the future. Thank you for choosing Land Rover Northfield. All the best, Rocky Eli, the new General Manager.

October 30, 2017

Good but not good enough I bought a 2017 model slightly used car. The sales process went well but aftersales follow up was bad. I am still waiting for the title and the secon More

by Gorb1234
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Justin
May 30, 2018 -

Land Rover Northfield responded

.

June 27, 2017

A Pleasant Buying Experience!!! We just purchased our first Land Rover Range Rover Sport from Fields Land Rover of Northfield. This experience was by far the most pleasant buying More

by Marc16
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sam Badro Saleman, Matt Berman Used Car Manger
May 30, 2018 -

Land Rover Northfield responded

We welcome your thoughtful praise of our Team’s hard work and dedication. I will be certain our Team receives your delightful feedback. If we may improve on your future experiences in any way, please feel free to reach out to me directly. With appreciation, Rocky Eli, the new General Manager.

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