Land Rover Northfield

They made it easy! I never expected to enjoy a car sales experience, but Fields made it painless. Brian Black was great to work with, super knowledgeable and professiona I never expected to enjoy a car sales experience, but Fields made it painless. Brian Black was great to work with, super knowledgeable and professional -- he helped me choose the right car for my family (LR4), which I love. I recommend Fields and Brian to anyone in the market for a new car! More

Stellar Customer Service!!! We recently purchased a 2016 Range Rover Evoque. The staff in this dealership are well trained, polished & very professional. We personally dealt with We recently purchased a 2016 Range Rover Evoque. The staff in this dealership are well trained, polished & very professional. We personally dealt with Ballard, Sam & Joshua - very knowledgeable & accommodating. Ballard went above & beyond in explaining everything we need to know about the car. He also took the time to introduce us to the other staff - overall a warm & friendly vibe. It was an excellent buying experience for us. We felt right at home. More

Excellent Customer Service - Customer for Life Highly recommend Fields; specifically, Michael Broccolino. Super friendly and attentive salesman. Loved working with him and I officially have "a guy" Highly recommend Fields; specifically, Michael Broccolino. Super friendly and attentive salesman. Loved working with him and I officially have "a guy" for buying cars. Michael helped me purchase a used Jeep Patriot. He cared about my personal needs and worked to get me what I wanted. He showed me several different makes and models over the course of a couple weeks... I love stopping by the car wash because Michael is a genuinely nice guy and loves to chat. More

Excellent buying experience! Rene Chavez was an amazing sales associate. He made my car buying experience so easy! When I arrived to the dealership, paperwork was ready for me and Rene Chavez was an amazing sales associate. He made my car buying experience so easy! When I arrived to the dealership, paperwork was ready for me and He made sure all my questions were answered! Rene is knowledgeable and willing to help any way he can! I would recommend him to anyone looking to buy a car! Thank you Rene!!! More

Old bait and switch? I was in the market for 2017 Land rover Evoque SE Premium. After searching around for a few days I was contacted by Ron (internet sales Consultant) I was in the market for 2017 Land rover Evoque SE Premium. After searching around for a few days I was contacted by Ron (internet sales Consultant) from Land Rover Northfield. He confirmed that they have a car in stock which meets my requirements (stock#17003) and e-mail me price quote for (44,195). This was few thousand lower than what I have seen anywhere in the state, just to be on the safe side I called and had him and a sales person (Alex) confirm car is there with options we are looking for before I drive over an hour away to get the car, once we got there and looked at the car it was SE not SE premium (less options in this model). At this point Alex sincerely apologized as he had no idea of the price and model listed for this car on the website, we were still willing to buy the car we wanted and wait for the car but Kyle (Finance manager) wouldn’t even take 2K off the car’s MSRP 50K to make the deal. Not sure if he was just trying to get out as it was closing time on the Saturday or just didn’t give a crap but this is not the experience I would expect from a Land Rover dealer. More

Very satisfied I am happy to report that I had an excellent experience at Land Rover Northfield. I am very pleased with there services and I will continue to heartil I am happy to report that I had an excellent experience at Land Rover Northfield. I am very pleased with there services and I will continue to heartily recommend your dealership to anyone looking to purchase a new vehicle or getting a service done. Sam Badro was amazing and very helpful in showing me vehicle options and explaining lease/purchase arrangements. Sam was courteous, friendly and patient with me throughout the negotiations. I’m confident that you agree with me that he is a valuable asset for your dealership’s reputation and success! Sincerely, Valliy Dawood More

Land Rover Discovery I worked with Michael Broccolino. I was looking for a specific Land Rover Discovery which are in very high demand. Michael spent a lot of time lookin I worked with Michael Broccolino. I was looking for a specific Land Rover Discovery which are in very high demand. Michael spent a lot of time looking all over the country to try and find me this vehicle. It took two days and a few phone calls but he found just what I was looking for. He made sure I was very pleased with my vehicle by following up and checking on its performance. I would definitely recommend Michael and Land Rover Northfield. More

waste of time Disclaimer, I know we all want to eat at the end of the deal, meaning the Bank, dealership, and the sales guy get their money, and I walk out not over Disclaimer, I know we all want to eat at the end of the deal, meaning the Bank, dealership, and the sales guy get their money, and I walk out not over my budget when paying my monthly note. Pros- Right away, everything was just about perfect. Very friendly and professional environment, my sales guy for the day pretty much catered to my needs. Basically, all the main motions you go thru were covered ie: greeting, the test drive all prepared, water offers, etc. I will also add that he wasn't the pressure type either, he even offered me to take the car to a local shop to have it checked out again before purchasing. Cons: First low ball offer was 1,500 for a 06 Toyota Avalon. I knew it would be a low offer the first time, but $1500?, 170k miles is high, but not that high to resale. I was also told about the recondition costs,? really? My car was/is not trash, I wouldn't even think to trade in a car if I honestly knew that my car was even worth that. Such an insult though. From that point I got caught up in the money game and off my focus to really go for that fair deal. I even had all my maintenance history. The appraisal was a joke too, might I add, because nobody never truly appraised it. I just gave my keys to my sales guy and that was it. The "eye" test is real annoying. I know its about the most money they want to make, its never about the real deal. While waiting for the loan approval, I was told the "lenders system" was down. I waited an extra half-hour to give system "fix time" then I left. Of course I got the "we will follow up" because they didn't know how long the system was going to be down. The follow up never happened, so I had to call 2 days later and then I was told that I couldn't get approved. Basically, the loan was too low for them to make money off of me, and what was so sad, if it came down to it, I had a few grand to pretty much put down, but once the integrity of the negotiating left, I had no interest of spending my money there. I don't or didn't come in feeling entitled, I just wanted to beat the myths of bad dealerships. Now, they are not bad like avoid, but for that day, it was bad. Two days later and I still feel it, so I had to write my review. More

Lack of Common Sense and Service Called ahead to set up a day and time to test drive a specific new range rover sport to make sure they had model I was looking for. When I got there Called ahead to set up a day and time to test drive a specific new range rover sport to make sure they had model I was looking for. When I got there the sales guy was told by the manager told him they only had the one car in the showroom and unless I was ready to sit down and make a purchase that day he wasn't going to get it out for a test drive. Said the demand was too high. Who buys a car without driving it first? Don't waste my time telling me to come out if you are not prepared to show me the car. What a lack of respect. Manager never got his xxx up from the chair to even talk to me. Went to Orloff in Chicago and purchased the car the next day after being treated like a valued customer and given some respect. Would not recommend the dealer to anyone with so many other options available. More

Excellent Service and car. Ed, the manager and Holden the salesman were very professional and awesome! They helped me pick out the car of my dreams! Thanks Guys! Lori Ed, the manager and Holden the salesman were very professional and awesome! They helped me pick out the car of my dreams! Thanks Guys! Lori More