Land Rover Northfield

Great sales experience Joe Fuentes did an outstanding job. We looked for used and ended up buying new. Business mgr was very knowledgeable. Sales mgr ok. We liked the attitu Joe Fuentes did an outstanding job. We looked for used and ended up buying new. Business mgr was very knowledgeable. Sales mgr ok. We liked the attitude of the people. More

Incompetent Service Department Worst service ever!!! I took my Jaguar in for a tire change and to have a new key programmed more than 2 weeks ago. They still have my car!!!! They ar Worst service ever!!! I took my Jaguar in for a tire change and to have a new key programmed more than 2 weeks ago. They still have my car!!!! They are unable to program the key. The new key should have been there the day my car went in - we had set that up a month prior. But the key was not there. Then they supposedly ordered the wrong key. Then some part of the car responsible for talking to the key went down while they were trying to program it. But worse yet, when I called the main Jaguar 800 number (what an awful experience on its own . . . . . . ) I was told that no one from the dealership had opened a case for technical support. Wow!! 2 weeks and no one from the dealership has opened a case with the Jag technical experts to resolve this. My Jaguar right now is a VERY EXPENSIVE BRICK. Can't drive a car if no keys work. Disgusting!! More

Best experience ever! This was the best experience I’ve ever had buying a car. The staff is so friendly and helpful! We purchased a 2012 Jeep Liberty from them and I could This was the best experience I’ve ever had buying a car. The staff is so friendly and helpful! We purchased a 2012 Jeep Liberty from them and I could not be happier! The top notch service will definitely bring me back in the future! Justin was a huge help in the buying process! I can’t thank you guys enough for the great experience we had! More

Good but not good enough I bought a 2017 model slightly used car. The sales process went well but aftersales follow up was bad. I am still waiting for the title and the secon I bought a 2017 model slightly used car. The sales process went well but aftersales follow up was bad. I am still waiting for the title and the second key that was promised never came. Once sales is done, they don’t really follow up or seem to care. More

A Pleasant Buying Experience!!! We just purchased our first Land Rover Range Rover Sport from Fields Land Rover of Northfield. This experience was by far the most pleasant buying We just purchased our first Land Rover Range Rover Sport from Fields Land Rover of Northfield. This experience was by far the most pleasant buying experience, my family has ever had. We were made to feel welcome immediately by Sam Badro. Sam was knowledgeable and courteous and definitely not your "typical car salesperson". Sam made us feel very comfortable and never rushed us. Matt Berman Used Car Manger, was also courteous and knowledgeable He explained that any concerns we had would be fix. Matt was right as the Range Rover Sport looked amazing when we picked it up. Sam and Matt were a pleasure to deal with and I wouldn't hesitate to recommend the dealership and especially those people with whom we worked with. Thanks, Marc More

EXCELLENT CUSTOMER SERVICE I purchased a jeep from Land Rover Northfield and from the minute I walked in the door I was greeted by several Sales Associates with a hand shake and I purchased a jeep from Land Rover Northfield and from the minute I walked in the door I was greeted by several Sales Associates with a hand shake and a smile. I purchased my vehicle through Michael Broccolino and he is hands down the best Sales Associate I have ever come across. He was extremely friendly, knowledgeable, understanding of my budget, and passionate about his work. I have continued to have my car serviced at Land Rover Northfield, and would highly recommend Michael as he went above and beyond to create exceptional customer service, as well as, a great comfort level for me. More

STAY AWAY Don’t buy from this dealership unless the finance department(Kevin)makes a killing. My sales person Sam was great but the finance guy was horrible. He Don’t buy from this dealership unless the finance department(Kevin)makes a killing. My sales person Sam was great but the finance guy was horrible. He intentionally messed up my paperwork twice and send it to the wrong address since he didn’t make money. I paid cash. The finance manager lied to me about mailing the paperwork. Rocky the general manager was not much help. I did not like the ride of the vehicle which was not the dealership’s fault. I had a buyer a dealer from Denver who backed off because I didn’t have the title due to the Finance Department’s shenanigans. I ended up selling it for $2900 lower to Carmax than what the buyer was offering to buy. More