Land Rover Northfield
Northfield, IL
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193 Reviews of Land Rover Northfield
This dealer ROCKS My experience with Land Rover of Northfield (part of Fields Auto Group) has been second to none! Whether it's leasing or buying or just getting a job My experience with Land Rover of Northfield (part of Fields Auto Group) has been second to none! Whether it's leasing or buying or just getting a job done with the Service Dept., it's all customer-first, excellent service down the line!!!! Bravo to sales, service and management for making every visit feel like more than welcome. Thanks!!! More
Above and beyond Ken did a great job getting my repairs done in a timely matter and went above and beyond making sure all was covered under warranty. Ken did a great job getting my repairs done in a timely matter and went above and beyond making sure all was covered under warranty. More
Certified Range Rover Sport Joe Fuentes was professional, knowledgeable and great to deal with. He went out of his way to make the purchase easy and efficient. When all was said Joe Fuentes was professional, knowledgeable and great to deal with. He went out of his way to make the purchase easy and efficient. When all was said and done he was great and the dealership was a pleasure to work with - you don’t say that too often when talking about buying cars!!! More
Beyond happy! I recently stopped into Fields Land Rover just to take a look at the models as I'm not too familiar with the brand but really like the 'look' of the c I recently stopped into Fields Land Rover just to take a look at the models as I'm not too familiar with the brand but really like the 'look' of the cars I've been seeing on the road. Additionally, I saw an ad for another Land Rover location offering a very special price. A salesman named Ballard greeted us and we told him we were just looking around and getting ideas. He was wonderful. After some time looking around the showroom, I showed Ballard the ad I found and asked about that pricing. He came up with 2 options and we test drove them. After leaving there, I called back 2 days later & was ready to make the purchase! The best part was that there was no pushy salesman and no pressure at all. I've had my new vehicle for a week and a half now & I LOVE IT!! Great job Land Rover Northfield and many thanks to our salesperson, Ballard. The whole team made us feel very good about our purchase and was super-helpful & patient with us. I give my highest recommendation! More
Fantastic Customer Service!! Anthony Thommes, Service Manager, was very friendly, knowledgeable and professional! Completed all maintenance and repairs for our Range Rover perfe Anthony Thommes, Service Manager, was very friendly, knowledgeable and professional! Completed all maintenance and repairs for our Range Rover perfectly and in a timely manner! More
Best Car Buying Experience I've Ever Experienced! I bought a Jaguar F-Type online from Fields Jaguar and flew in to Chicago take delivery of the car. Everything was exactly as was described and Joe Fu I bought a Jaguar F-Type online from Fields Jaguar and flew in to Chicago take delivery of the car. Everything was exactly as was described and Joe Fuentes was very courteous and professional. Since I had a long drive back home, I requested having everything done and ready up front by passing the usual sales pitch for all the add-on items (paint protection, undercoat, extended warranty, tour of the service department....). I have made this request of other dealerships, but Fields was the first to honor my request. I felt as though Joe and the CFO cared about me and my needs more than squeezing every dime out of my pocket. I look forward to doing business at Fields again in the future! More
Great customer service. I absolutely love fields. From sales to service they really know how to treat their customers with great service and respect. From the first per I absolutely love fields. From sales to service they really know how to treat their customers with great service and respect. From the first person I met at fields, Balard to the new head of service, Anthony... I had an amazing advisor, Michelle who went the extra mile on re-doing some cosmetic work on the car because the first round didn’t meet her expectations! everyone just makes you feel like you are the one and only priority at that time! Thank you! More
Joe is a class act—see him for your purchase Without a doubt, the best experience ever! Joe was so patient and so helpful, I cannot thank him enough for his prefessionalism and guidance. I sh Without a doubt, the best experience ever! Joe was so patient and so helpful, I cannot thank him enough for his prefessionalism and guidance. I shopped for the Velar and ended up with the exact car I wanted, thenfeatures and finishes and at the exact price I wanted. Thank you again. Isaac More
Brake light I went in for a new windshield wiper. When I pulled in, my brakes squeaked. When I left, my brake light went on. I find it a huge coincidence that I went in for a new windshield wiper. When I pulled in, my brakes squeaked. When I left, my brake light went on. I find it a huge coincidence that it went on when I pulled out, and won't go back on until I get new brake pads. Perfect timing? Not so sure!!!🤔 More
Our service was amazing Sam was always very accommodating As soon as we walked in Sam approach dus was very friendly and accommodating we told him what we were looking for he said he would find a truck and th As soon as we walked in Sam approach dus was very friendly and accommodating we told him what we were looking for he said he would find a truck and then meet us up front told us we can have a seat and offer us beverages something to eat. Overall it was a great experience. Sam is a great salesperson very genuine, kind and friendly. More