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Land Rover Northfield
Northfield, IL
221 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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221 Reviews of Land Rover Northfield
November 13, 2017
Best experience ever! This was the best experience I’ve ever had buying a car. The staff is so friendly and helpful! We purchased a 2012 Jeep Liberty from them and I could This was the best experience I’ve ever had buying a car. The staff is so friendly and helpful! We purchased a 2012 Jeep Liberty from them and I could not be happier! The top notch service will definitely bring me back in the future! Justin was a huge help in the buying process! I can’t thank you guys enough for the great experience we had! More
by Zachpeters22
Employees Worked With
Justin
October 30, 2017
Good but not good enough I bought a 2017 model slightly used car. The sales process went well but aftersales follow up was bad. I am still waiting for the title and the secon I bought a 2017 model slightly used car. The sales process went well but aftersales follow up was bad. I am still waiting for the title and the second key that was promised never came. Once sales is done, they don’t really follow up or seem to care. More
by Gorb1234
Employees Worked With
Justin
June 27, 2017
A Pleasant Buying Experience!!! We just purchased our first Land Rover Range Rover Sport from Fields Land Rover of Northfield. This experience was by far the most pleasant buying We just purchased our first Land Rover Range Rover Sport from Fields Land Rover of Northfield. This experience was by far the most pleasant buying experience, my family has ever had. We were made to feel welcome immediately by Sam Badro. Sam was knowledgeable and courteous and definitely not your "typical car salesperson". Sam made us feel very comfortable and never rushed us. Matt Berman Used Car Manger, was also courteous and knowledgeable He explained that any concerns we had would be fix. Matt was right as the Range Rover Sport looked amazing when we picked it up. Sam and Matt were a pleasure to deal with and I wouldn't hesitate to recommend the dealership and especially those people with whom we worked with. Thanks, Marc More
by Marc16
Employees Worked With
Sam Badro Saleman, Matt Berman Used Car Manger
February 21, 2017
EXCELLENT CUSTOMER SERVICE I purchased a jeep from Land Rover Northfield and from the minute I walked in the door I was greeted by several Sales Associates with a hand shake and I purchased a jeep from Land Rover Northfield and from the minute I walked in the door I was greeted by several Sales Associates with a hand shake and a smile. I purchased my vehicle through Michael Broccolino and he is hands down the best Sales Associate I have ever come across. He was extremely friendly, knowledgeable, understanding of my budget, and passionate about his work. I have continued to have my car serviced at Land Rover Northfield, and would highly recommend Michael as he went above and beyond to create exceptional customer service, as well as, a great comfort level for me. More
by Danielle B
Employees Worked With
Michael Broccolino
February 19, 2017
STAY AWAY Don’t buy from this dealership unless the finance department(Kevin)makes a killing. My sales person Sam was great but the finance guy was horrible. He Don’t buy from this dealership unless the finance department(Kevin)makes a killing. My sales person Sam was great but the finance guy was horrible. He intentionally messed up my paperwork twice and send it to the wrong address since he didn’t make money. I paid cash. The finance manager lied to me about mailing the paperwork. Rocky the general manager was not much help. I did not like the ride of the vehicle which was not the dealership’s fault. I had a buyer a dealer from Denver who backed off because I didn’t have the title due to the Finance Department’s shenanigans. I ended up selling it for $2900 lower to Carmax than what the buyer was offering to buy. More
by Moe Malik
Employees Worked With
Kevin
November 30, 2016
Outstanding Experience I purchased my first Land Rover yesterday from the Land Rover Northfield Location. It was a busy night for them with a charity function, but that did I purchased my first Land Rover yesterday from the Land Rover Northfield Location. It was a busy night for them with a charity function, but that did not stop them for making me feel comfortable during the entire process. I had done some research on the Land Rover Discovery, but still had many questions. Joe Fuentes spent a lot of time explaining everything to me along with taking me a test drive with two different vehicles to make sure I was looking at the one I really wanted. I was nervous, but everyone from the General Manager to the Financing manager put all my nerves at ease. The car was not available that evening and they even delivered it to me today at work! I can't wait to drive my first Land Rover. Joe, Rocky and Elaina were great to work with! It was an A++ Experience!! THANK YOU!! More
by JTrzop23
Employees Worked With
Joe Fuentes, Rocky Ellis
November 17, 2016
Impressive experience I was thoroughly impressed with Land Rover Northfield from the moment I walked in. We live in the city and our experience here was well worth the driv I was thoroughly impressed with Land Rover Northfield from the moment I walked in. We live in the city and our experience here was well worth the drive up. Brian Black was our salesman and while we only came up to test drive that day, we ended up with a new car in the garage that afternoon. He was knowledgable and friendly while answering our many questions. In the end, he did not pressure us and we felt very comfortable in choosing to make the purchase of our Range Rover. Even the paperwork process was painless and we were out of the finance office in 25 minutes. We could not have asked for a better experience overall and highly recommend them. More
by Corder_border
Employees Worked With
Brian Black
November 09, 2016
Great experience, every time I'm a long-time customer from when they were located at the Winnetka location until now. I have purchased five cars from them. needless to say, I am I'm a long-time customer from when they were located at the Winnetka location until now. I have purchased five cars from them. needless to say, I am loyal because I know that they will take care of me. Brian Black is especially good and I would recommend anyone looking for a car to seek him out. More
by Cubs
Employees Worked With
Brian Black. Josh Raatz
November 09, 2016
They made it easy! I never expected to enjoy a car sales experience, but Fields made it painless. Brian Black was great to work with, super knowledgeable and professiona I never expected to enjoy a car sales experience, but Fields made it painless. Brian Black was great to work with, super knowledgeable and professional -- he helped me choose the right car for my family (LR4), which I love. I recommend Fields and Brian to anyone in the market for a new car! More
by Julie77
Employees Worked With
Brian Black
October 27, 2016
Stellar Customer Service!!! We recently purchased a 2016 Range Rover Evoque. The staff in this dealership are well trained, polished & very professional. We personally dealt with We recently purchased a 2016 Range Rover Evoque. The staff in this dealership are well trained, polished & very professional. We personally dealt with Ballard, Sam & Joshua - very knowledgeable & accommodating. Ballard went above & beyond in explaining everything we need to know about the car. He also took the time to introduce us to the other staff - overall a warm & friendly vibe. It was an excellent buying experience for us. We felt right at home. More
by Erika Dela Cruz
Employees Worked With
Ballard, Sam & Joshua
