Kyle Hill Kia

excellent dealweship. There was no pressure and Kenneth made us feel right at home. He knew his cars and we enjoyed talking to him about all the options in the different models of the cars. made us feel right at home. He knew his cars and we enjoyed talking to him about all the options in the different models of the cars. More

Took a couple of tries to get it right, but get it right they did. Even let me use a loaner vehicle. Asome service, awsome people, I will do business here again because I really like the honesty and awsome they did. Even let me use a loaner vehicle. Asome service, awsome people, I will do business here again because I really like the honesty and awsome service after the sale. More

Loved the buying experience with Bob Moore Kia -- everyone worked to make this our best car buying experience ever. I am totally happy with my 2012 Sorento and can foresee a long, repeat relationship everyone worked to make this our best car buying experience ever. I am totally happy with my 2012 Sorento and can foresee a long, repeat relationship with Kia and this dealership in the future. No pressure sales, vehicle price was unbeatable, service after the sale has been incredible! Chris in sales knew about the vehicle details, Carlos in finance had our paperwork waiting on us and explained the additional insurance options (both the good and the bad) upfront, laid out in writing the monthly cost dif with each option available, never felt a sense of anything being hidden or them not being forthright with everything. Kendall in the service department was very prompt in answering questions and scheduling preventative maintenance and the Sales Mgr didn't hesitate to have an additional key made at their expense so my husband and I would have our own. And did I mention they certified my vehicle at no cost to me!!! Highly Recommend the staff at Bob Moore Kia in Edmond! More

I came to buy a used van because new vehicles are so expensive. I was given a great deal on a new van that was cheaper. When capital one bowed out of the finance deal, Kia came to the rescue to finance expensive. I was given a great deal on a new van that was cheaper. When capital one bowed out of the finance deal, Kia came to the rescue to finance my van. More

It was a joy working with Bob Moore Kia of Edmond. Our salesman was Mike "Oz" Osburn. He was so friendly and helpful! I would definitely recommend this dealership to anyone who wants an enjoyable car bu salesman was Mike "Oz" Osburn. He was so friendly and helpful! I would definitely recommend this dealership to anyone who wants an enjoyable car buying experience. More

We called about a car we saw in the newspaper and spoke with Roger. He gave us an overview about the car and we decided to go take a look at it. We got great service as soon as we walked onto the lot. E with Roger. He gave us an overview about the car and we decided to go take a look at it. We got great service as soon as we walked onto the lot. Everyone in the office was very nice and helpful. Roger and Justin finance guy were exceptional. We were truly blessed today. More

I had a great experience working with the folks at Bob Moore Kia in Edmond! It was nice to deal with a dealership that actually listened to what I wanted and was focused on doing the best possible deal fo Moore Kia in Edmond! It was nice to deal with a dealership that actually listened to what I wanted and was focused on doing the best possible deal for me. That's refreshing when most dealers are very high pressure and are more interested in selling cars than making the customer happy and satisfied. Roger was wonderful to work with. He explained the car's options and went over many extras while I did the test drive. I liked the relaxed atmosphere in the showroom and everyone was very friendly. Roger called a couple of days after I took the car home just to follow up if I had any additional questions. That makes me confident that they will always be there if I need anything, I like the service and genuine interest and concern they have for their customers! I would recommend Kia as a product and also Bob Moore Kia as a great place to do business! I will be telling everyone what a great experience I had with them. More

I will be a life long fan of this dealership. Kenneth Boggie, my Sales Representative, was fantastic to work with. There were no high pressure sales tactics and he was completely honest with me. He, and Boggie, my Sales Representative, was fantastic to work with. There were no high pressure sales tactics and he was completely honest with me. He, and his dealership, were a breath of fresh air as I had had an abolutely terrible experience with another dealership (David Stanley Chevrolet). Kenneth and Bob Moore Kia work with integrity and welcome you as though you were a part of their family. They are honest and easy to work with. I will DEFINITELY recommend Bob Moore Kia of Edmond any day, and in particular, Kenneth Boggie. To the management of this dealership, keep up the GREAT work! You have instilled honesty, integrity, and customer service to your Sales, Finance, etc. departments. It was a true pleasure working with your dealership. I will continue to recommend Bob Moore Kia of Edmond. More

We are repeat customers to Bob Moore. First experience was easy & effortless. Second experience was a nightmare. Upon purchasing our vehicle, we asked specific questions regarding the vehicle in order was easy & effortless. Second experience was a nightmare. Upon purchasing our vehicle, we asked specific questions regarding the vehicle in order to access if it was the right decision to buy (we live out of town and drove 1.5 hours - money in hand to buy it). Unfortunately, the vehicle needed serviced soon after buying it and we were told 4 business days to complete the job. We were also told that we would get a service car for the inconvenience (note: we sold our existing vehicle and this newly purchased one was our ONLY vehicle {and we have kids}). Ok, four days - rent a vehicle or something to get by.. Day four came - we called the dealership. Note: WE had to call them - multiple times in order to get the answers we were looking, let alone get ahold of them period. This being a Saturday, we were told we were are now looking at Monday/Tuesday. We are now up to $210 in rental fees for a small sedan for one week, not including taxes. Weekend passes. Monday is half way over and we don't hear anything. Once AGAIN, WE do the calling - multiple times to multiple people to try and get a straight answer. We are told anther WEEK. Excuse me? WEEK? You know, we don't mind if we were told this straight up - honestly if we knew the hassle, we would not have bought this vehicle from this dealership. Customer service has been atrocious these past two weeks. This isn't even the end of my lovely story-like-review. Luckily, we have a very, very gracious friend that lent us their vehicle so my husband could continue going to work serving our country, and to tote our three children around. This has saved us now..probably $500 in rental fees. This next week passes and we kept in contact with the dealership - again, WE - they rarely updated us on the progress of our vehicle. It seems as if the service department had a lot of work - but honestly, I feel like since we paid upfront - they got our money so they dorked around with us and just told us what we wanted to hear without any results. Here I am now, typing this. It is Monday evening (2 weeks since buying the car), and we were promised today at Noon at "the latest". It is 7:05. Hey - we even got a call saying the vehicle is done, was going to get cleaned, fueled up, and delivered. That was...4 hours ago. We live 1.5 hours away. The salesman won't answer his cell phone. The managers at the dealership are not answering (though the place is still open at the moment). Our family is sitting at home waiting when we could be out doing something with our boys. We still have no word. Needless to say, i WILL NOT buy a vehicle from this dealership. OR any of the partnering places within my community. I will tell all my friends & family of the horrible customer service we have endured. Next time I will pay more money for a dealership that puts their customers first. We do not like being told "what we want to hear" over and over again (we've been given a "promised" date 3-4 times now) without results. Very displeased consumers and repeat customers. (and by saying very displeased is an understatement). More

After trying to decide whether a new car would be best, and weighing the options for better pricing after the new year. Charlie helped us with the basic math, with trade options and his attractive new car and weighing the options for better pricing after the new year. Charlie helped us with the basic math, with trade options and his attractive new car pricing. I even got a better interest rate with the Bob Moore Auto Group than i had with my own bank of 5 years. I would say my experience was a very positive one. They even suggested great food options around the area while we came and went in our process of making the decision. Thanks again! More