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Koons White Marsh Chevrolet - Service Center

White Marsh, MD

4.5
156 Reviews

156 Reviews of Koons White Marsh Chevrolet - Service Center

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July 26, 2024

Excellent dealership from purchase through service. Very respectful of your time and your wants. Take the time to listen to you. More

by CAS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sidney Brooks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Courtney Krause
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Erin in Service
Jul 29, 2024 -

Koons White Marsh Chevrolet responded

Thank you for the wonderful feedback! We're delighted to hear that your experience with Koons White Marsh Chevrolet was respectful and attentive from start to finish. We appreciate your support!

July 23, 2024

Koons White Marsh Chevrolet has an amazing advisor named Erin Baker . From the time that I arrived to have service maintenance done to a vehicle that I bought there she was absolutely amazing touch base wit More

by melphedatri
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Erin Baker
Jul 24, 2024 -

Koons White Marsh Chevrolet responded

Thank you for sharing your experience! We're delighted to hear that Erin provided exceptional service and helped make everything clear at Koons White Marsh Chevrolet. We appreciate your continued trust in us!

July 17, 2024

Staff was quite friendly and courteous, they took care of all the necessary work that was needed More

by markbeckford59
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Courtney Krause
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 18, 2024 -

Koons White Marsh Chevrolet responded

Mark - Your feedback is much appreciated! Thank you for supporting Koons White Marsh Chevrolet.

July 13, 2024

I was very satisfied with my service. Courtney gave me an estimated time that I would be waiting and it was done before that time. More

by mamh53
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Courtney Krause
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 15, 2024 -

Koons White Marsh Chevrolet responded

We're delighted to hear that Courtney and the team at Koons White Marsh Chevrolet exceeded your expectations with timely service. Thanks for sharing your positive experience!

June 14, 2024

Once again Koons White Marsh Chevrolet done did it! ! The service was amazing from when I walked towards the door, until I picked up my truck and the young man handed me my keys. I want to thank everyo More

by Evansjessica152
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Zahariousdakis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Erin
Jun 14, 2024 -

Koons White Marsh Chevrolet responded

Thank you for the wonderful feedback! We're delighted to hear that George, Erin, and the entire team at Koons White Marsh Chevrolet provided such excellent service. We are here for anything else you might need down the road!

June 13, 2024

This dealer would rather blow you off than give you service even if you have and appointment. More

by Langkit2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Thomas Howard
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 14, 2024 -

Koons White Marsh Chevrolet responded

I would appreciate the opportunity to make things right for you. If you would consider providing me with some more information about your visit, I've listed my contact information here. Thank you, Nick Chapman - Service Manager - 410-931-8600

June 11, 2024

Came in for a oil change. Took about 1 hour on a Friday.In and out. More

by lyonsden2122210
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Courtney Krause
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 12, 2024 -

Koons White Marsh Chevrolet responded

We are glad to hear that our team got you on the road quickly! Thanks for choosing Koons White Marsh Chevrolet.

June 08, 2024

As usual, outstanding service. I would like to say that your service representative, George, is extremely knowledgeable and on point when it comes to my car. Bottom line: Koons is More

by MyCody
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Zahariousdakis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 10, 2024 -

Koons White Marsh Chevrolet responded

Thank you for the glowing review and recommendation! We're delighted to hear that George and our team at Koons White Marsh Chevrolet provided outstanding service - see you next time!

May 24, 2024

Awesome service representative and professional work. Wait time was short. I recommend Koons to anyone. More

by Mrs. R. Anderson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas Howard
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 26, 2024 -

Koons White Marsh Chevrolet responded

Thank you for recommending Koons White Marsh Chevrolet! We're glad to hear about your positive experience and appreciate the support!

May 01, 2024

Great service in a timely manner. Representative cared about my interest and needs for my vehicle. More

by radiowak
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erin Baker
May 01, 2024 -

Koons White Marsh Chevrolet responded

We are smiling from this kind review of Koons White Marsh Chevrolet! Have a great day!