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Koons White Marsh Chevrolet

White Marsh, MD

4.7
2,221 Reviews
Welcome to Koons White Marsh Chevrolet of White Marsh, Maryland. We are a well-established, longstanding dealership among the residents of White Marsh, providing only the best new and preowned Chevrolet vehicles in the area. We have been a favorite destination for car shopping in the Baltimore area for more than four decades, and with good reason, too. More than 3 million happy customers have provided positive reviews of their car-buying experience with us. A dedicated sales team makes Koons White Marsh Chevrolet the place to buy a new vehicle, sell or trade in a preowned vehicle, or use our vehicle maintenance and repair services. BUY NEW OR USED VEHICLES With Koons White Marsh Chevrolet, you can buy a new vehicle or sell or trade in your existing vehicle. Take advantage of the many services we provide if and when your vehicle needs them. Our dedicated Chevrolet Owner Center allows customers who've purchased a Chevrolet vehicle from us to view vehicle service records and download owners' manuals. Our trained service personnel can help you view your vehicle's warranty status, assist with the vehicle's technology, and shop for specialist Chevrolet accessories to personalize your vehicle. Discover brand-new vehicles, such as the 2021 Chevrolet Trailblazer, the 2021 Chevrolet Trax, the 2021 Chevrolet Tahoe, and the 2021 Chevrolet Traverse. Explore preowned vehicles that include the Chevrolet Camaro, the Chevrolet Colorado, and the Chevrolet Cruze. We have a Chevrolet vehicle to suit every taste, preference, and lifestyle. Find out why our team members dedicate themselves to providing residents in the White Marsh area with a range of Chevrolet vehicles. At Koons White Marsh Chevrolet, you'll find the Chevrolet vehicle you desire. If you can't find a vehicle you love after browsing our website, use our CarFinder feature and get notified when your preferred vehicle comes into our dealership.
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10207 Philadelphia Road

White Marsh, MD

21162

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Showing 2,221 reviews

October 12, 2026

Excellent Customer Service! I had a wonderful experience during my recent visit to the dealership! From the moment I arrived, the staff was extremely professional, courteous, More

by keshasjoy2023
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelvin Dyson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lacie Hildebrand
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dan
Oct 16, 2026 -

Koons White Marsh Chevrolet responded

Thank you, keshasjoy2023, for your wonderful review! I'm thrilled to hear that you experienced excellent customer service and felt valued during your visit. Your kind words about our team's professionalism and attentiveness truly reflect our commitment to providing trustworthy and guest-centric service, and I look forward to welcoming you back soon!

October 12, 2026

Service department was on point, took care of me and my truck, quick and easy. More

by jasonlongnavy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Chernault
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 11, 2026

I love Koons chevrolet. They are an awesome group of people. Honest, trustworthy, and respectful. More

by freeterry81
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher
Oct 13, 2026 -

Koons White Marsh Chevrolet responded

We really appreciate this positive review! Thanks so much!

October 10, 2026

"I cannot say enough good things about my experience working with DJ at Koons White Marsh. From the second I walked in, he made me feel completely valued and welcome. The car-buying process can sometime More

by Angelasoliman3
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
DJ
Oct 13, 2026 -

Koons White Marsh Chevrolet responded

Hello Angelasoliman3, thank you for the high rating! Our team works tirelessly to provide excellent customer service.

October 10, 2026

Horrible communication! You have to chase them for the status of your car. I had to go back 3x for a check engine light that still isn’t fixed. More

by shelly_schoenberg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Josh Chernault
2.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 16, 2026 -

Koons White Marsh Chevrolet responded

Shelly, I sincerely apologize for the poor communication and the inconvenience you've experienced with your check engine light. Your feedback is invaluable, and I appreciate you bringing this to my attention. I assure you that we are committed to providing reliable service and will work to improve our communication and support moving forward. Please feel free to reach out directly so we can resolve this issue for you.

October 09, 2026

Was wondering how you rotated tires when none of the rims break dust was disturbed. Around the lug nuts and the rims none of the dust was disturbed More

by lchristian1967
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Josh Chernault
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 15, 2026 -

Koons White Marsh Chevrolet responded

I reached out to you Mr. Christian with a still from a video showing your rotation. Please respond at your convenience so that we may discuss further. I will be more than happy to meet and discuss how we can build trust.

October 09, 2026

Great service everyone was very courteous and helpful. i will tell all my friends about your great service More

by Silverado20ltz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Chernault
5.0
This rating includes all reviews, with more weight given to recent reviews.
Courtney Krause
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 13, 2026 -

Koons White Marsh Chevrolet responded

Hi, thanks so much for rating us so high! Be safe on the road!

October 09, 2026

I was completely quite satisfied with the level of personal attention and quality service I received. More

by okedan2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Chernault
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 13, 2026 -

Koons White Marsh Chevrolet responded

We are glad you enjoyed your customer experience with us, which led to this great rating! Please don't hesitate to reach out if we can assist you further.

October 09, 2026

Fit me in and treated me great. Sent me a video of the work they recommended to be done so I could also see it. More

by Highlandtownconstruction
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Chernault
4.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 13, 2026 -

Koons White Marsh Chevrolet responded

Hello, thank you for taking the time to post your rating. Your review is very important to us, and we are really pleased that you had a positive customer experience with us. Kind regards!

October 09, 2026

Everyone was very nice and thorough on everything. My sales associate was very nice and helpful. More

by Moranh
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Oreo Aladeseyi
Oct 13, 2026 -

Koons White Marsh Chevrolet responded

Hi, we are delighted to see this rating! Have a great day!

Oct 13, 2026 -

Koons White Marsh Chevrolet responded

Hi, we are delighted to see this rating! Have a great day!