Koons Annapolis Toyota

It was a very quick process. the advertised price is what you pay add Tax, title and tag fees. the advertised price is what you pay add Tax, title and tag fees. More

I bought a car from Annapolis Koons with Trade My Car. It's been 2 months, and they haven't paid my trade-in car payment, and I've had to pay two car payments now. My temporary plate expires in a few days It's been 2 months, and they haven't paid my trade-in car payment, and I've had to pay two car payments now. My temporary plate expires in a few days, and they still haven't gotten the plate. When I call them and leave a message, nobody gets back to me. Worst car-buying experience I have ever had More

Koons provides excellent service and top quality products. In particular, Mike Harris was spot on. I got the exact truck at a good price with no hassle. I highly recommend them. products. In particular, Mike Harris was spot on. I got the exact truck at a good price with no hassle. I highly recommend them. More

I went to purchase a Camry 2026 and this dealership had 2 in stock that I liked. Upon reaching out I was helped by a gentleman who did a great job selling me a car via text! The next day I went to complet in stock that I liked. Upon reaching out I was helped by a gentleman who did a great job selling me a car via text! The next day I went to complete the transaction and was met with nothing but greed and unprofessionalism. Salesman was wearing a suede jump suit, the finance officer tried to squeeze every dime possible from me even method acting at one point. I went to sign and was transferred to another person and the “system had a glitch” so I had to go back and resign! I refused the extra insurance and gap insurance only to see it on the old deal so I argued for 3 days over the price with the finance officer! The car wasn’t washed or detailed upon delivery, the mats are from a different car, and I didn’t get the net for the trunk! Paid a premium for horrible service and a base car. I expected better. More

Very friendly, respectful, low key; yet professional. No pressure, pleasant experience. Positive negation experience and available afterwards to answer questions No pressure, pleasant experience. Positive negation experience and available afterwards to answer questions More

This was our 14th Camry purchase. Josann was one of the best salespeople we have worked with! She was easy going and knew her business. Josann was one of the best salespeople we have worked with! She was easy going and knew her business. More

Suheil made the financing and purchase of my first brand-new car a positive experience. His straightforward, transparent, friendly, and efficient approach made the entire process easy and stress-free. brand-new car a positive experience. His straightforward, transparent, friendly, and efficient approach made the entire process easy and stress-free. I purchased my 2019 Toyota Avalon several years ago, and the great experience I had with Suheil has stayed with me throughout the years. Thank you, Suheil, for making an important purchase a truly memorable one. I sincerely appreciate your professionalism and excellent customer service! — Jonna More

I live in Northern Virginia but it was well worth the drive. I didn’t anticipate buying a car but the car was perfect and had everything I was looking for. Chris the salesman was very friendly, patient w drive. I didn’t anticipate buying a car but the car was perfect and had everything I was looking for. Chris the salesman was very friendly, patient with our questions and not at all pushy. The sales manager was also excellent. He made sure that the few blemishes we pointed out were promptly taken care of. All in all a very good buying experience. More

Great customer service. My dealer Chris was great, gave me the opportunity to find the right car for me. Without feeling pressured. I wasn't sure what I car I wanted and had My dealer Chris was great, gave me the opportunity to find the right car for me. Without feeling pressured. I wasn't sure what I car I wanted and had many options to choose from. The financial team was great, everyone that I encountered was great and polite. Would recommend. More

Very good sales associate answered all questions about the new car Finance dept was very helpful in helping to find affordable loan information the new car Finance dept was very helpful in helping to find affordable loan information More