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Koch Route 2 Toyota

Lancaster, MA

2.1
384 Reviews

700 Old Union Turnpike

Lancaster, MA

01523

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384 Reviews of Koch Route 2 Toyota

April 26, 2020

I recently purchased a new Toyota Foreunner at Prime. I found the staff to be very froendly and accommodating. Especially under these trying times with Covid. I was made to feel at ease all the way through More

by LTalbert70
Recommend Dealer
Yes
Employees Worked With
Mario and Roy
Apr 27, 2020 -

Koch Route 2 Toyota responded

Thank you for stopping by to review Prime Toyota Route 2! It's wonderful to hear that our team took such good care of you and made the purchase of your Toyota 4Runner a seamless process. Safe driving!

April 22, 2020

Vehicle was as advertised on the Prime Toyota web site. Received fair value for our trade and made purchase. It was a quick and positive experience. More

by Mleam4
Recommend Dealer
Yes
Employees Worked With
Deb Gagnon
Apr 22, 2020 -

Koch Route 2 Toyota responded

Thank you for taking the time to leave Prime Toyota Route 2 a five-star review. Our team is grateful for your business!

March 24, 2020

Prime Toyota Route 2 is awesome. My family has been buying cars and trucks there for years. Service is also great. They never disappoint! Highly recommend More

by susanmcone
Recommend Dealer
Yes
Employees Worked With
Service
Mar 24, 2020 -

Koch Route 2 Toyota responded

Thank you for the 5-star review! We are grateful for the longtime business of you and your family here at Prime Toyota Route 2, and it means a lot to know that we continue to provide exceptional service for you. We look forward to your next visit!

March 24, 2020

The manager and sales personnel involved with my leased was phenomenon I thought I was going to go through tough time but they make it so easy I appreciate u guys. More

by Mhayes123
Recommend Dealer
Yes
Employees Worked With
Ben and luke
Mar 24, 2020 -

Koch Route 2 Toyota responded

Thank you for the review! It was our pleasure to work with you here at Prime Toyota Route 2. We hope that you enjoy your new vehicle!

March 23, 2020

I had a great purchase experience after first contacting the internet sales team. Prime was able to price the vehicle while I was out of the state and provide a quick and easy in-person meet to pick up the More

by Matt
Recommend Dealer
Yes
Employees Worked With
Roy Mitchell
Mar 24, 2020 -

Koch Route 2 Toyota responded

Matt, thank you so much for the 5-star review! We are so glad you had a great experience working with our internet sales team here at Prime Toyota Route 2. We will certainly share your kind words with them!

March 22, 2020

Best dealership I’ve ever been to. The service Best dealership I’ve ever been to. The service department is awesome and the sales group also. They are always very friendly and honest and do an exc More

by Cncdoc
Recommend Dealer
Yes
Employees Worked With
Jim Breitenwischer
Mar 23, 2020 -

Koch Route 2 Toyota responded

We can't ask for a better review than this! Thank you so much for coming to Prime Toyota Route 2 for all your auto service needs. We look forward to working with you for years to come.

March 16, 2020

Top notch professionals who are fair and friendly. I felt like a VIP during the entire process. I highly recommend Prime Toyota for your next vehicle. More

by Jim
Recommend Dealer
Yes
Employees Worked With
Luke is a real pro and Ben worked hard to make me happy
Mar 16, 2020 -

Koch Route 2 Toyota responded

Jim, thank you for taking the time to review Prime Toyota Route 2. It made our day to know that our team always treats you to the exemplary service that our customers deserve. See you next time!

March 13, 2020

This dealership was very good service was good shuttle service was very good and people were very nice there and communication was also very good More

by Maria
Recommend Dealer
Yes
Employees Worked With
Paula,mark,Tom, ?gave paperwork not sure of his name
Mar 13, 2020 -

Koch Route 2 Toyota responded

Maria, thank you for the review! It was our pleasure to work with you here at Prime Toyota Route 2, and we look forward to your next visit!

March 10, 2020

The finance manager was not clear enough on extra things like the prices of protection plans that were added on the vehicle, final price was way higher than expected, once in the finance office, the finance More

by Michael
Recommend Dealer
No
Employees Worked With
Finance Manager
Mar 16, 2020 -

Koch Route 2 Toyota responded

Michael - We would never want our guests to feel this way. I am so sorry if we were at all unclear during your purchasing process. I'd like to help here, but without your last name I won't be able to locate your contact information. Would you please give me a call so we can talk this through together? Thank you, Luke Brown - General Sales Manager - (978) 353-1706

March 07, 2020

Always fast an easy. The folks here are patient, kind, and accurate. Best dealership I’ve ever been to. And I’m old! Take your Toyota here! More

by LabLover
Recommend Dealer
Yes
Employees Worked With
Shen
Mar 09, 2020 -

Koch Route 2 Toyota responded

Thank you so much for saying we're the best dealership you've been to! We are delighted that you can trust the Prime Toyota Route 2 team for patient and timely service. We look forward to serving you for years to come.

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