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Koch Route 2 Toyota

Lancaster, MA

2.1
384 Reviews

700 Old Union Turnpike

Lancaster, MA

01523

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384 Reviews of Koch Route 2 Toyota

October 10, 2018

Great experience with Prime I requested a TrueCar price on a new 2018 Toyota Sienna from all of the dealerships in central Mass. Prime Toyota gave me the best price by far. When More

by BOB M
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jermaine Phillips
Oct 11, 2018 -

Koch Route 2 Toyota responded

Bob, thanks so much for your feedback. We are happy that after all your research of dealership pricing in the area, you choose Prime Toyota Route 2. Congratulations on your new Toyota Sienna!

October 09, 2018

Very good Everyone was very helpful, friendly and knowledgeable It was overall a very good experience. Usually buying a car is not like that and everyone mad More

by Monab
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ken ye
Oct 09, 2018 -

Koch Route 2 Toyota responded

Monab, it's great to hear that you had such a positive experience buying a car with us. From all of us at Prime Toyota Route 2, thank you for the nice review!

October 09, 2018

Fast and efficient I brought my 2017 Corolla in Saturday morning for routine maintenance and software patch. The process took roughly 2 hours as expected, and Prime prov More

by thomshepard
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I don’t recall their names.
Oct 09, 2018 -

Koch Route 2 Toyota responded

All of us at Prime Toyota are grateful for your five star review! We're thrilled to hear that the maintenance on your Toyota Corolla went so smoothly. Have a great day!

October 09, 2018

oil change/ sale In purchasing my RAV4, great service, when dealing with dealership for maintenance, great service. Mr Obin , great customer service. I was treated wit More

by Waller 123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
William Obin
Oct 10, 2018 -

Koch Route 2 Toyota responded

We're thrilled that you had such an all-around great experience with us at Prime Toyota. We'll be passing on your kind words to Mr. Obin. We hope you continue to enjoy your Toyota RAV4!

October 06, 2018

The sales person Dave Swain was the best I am proud to say that Dave Swain was the best sales person I ever met. His product knowledge was outstanding. I was very comfortable doing business More

by Prime
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Swain
Oct 07, 2018 -

Koch Route 2 Toyota responded

Wow! It is wonderful to know that of all your purchases, Prime was the best. We appreciate the fabulous review and praise of Dave. Thank you for purchasing your new car from Prime Toyota Route 2!

October 05, 2018

Allways great 👍🏼 Your services are the best! I’m very happy to be one of your faithful forever clients. Keep up the good work! God continue blessings you! More

by MariaR
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sandy Willhauck
Oct 05, 2018 -

Koch Route 2 Toyota responded

I love to read "faithful, forever client" - thank you so much Maria! We appreciate your loyalty to the team at Prime Toyota Route 2. Have a great weekend!

October 04, 2018

Alright I liked the sales manager he was sweet and extremely helpful and helped me get started with a work truck salesman was alright wish he listened a littl More

by Tyler
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ben
Oct 04, 2018 -

Koch Route 2 Toyota responded

Tyler thanks for leaving a good review of the team at Prime Toyota Route 2. Next time around we'd like to be able to deliver a 5 star experience, don't hesitate to let us know how we can improve!

October 04, 2018

Great service Went in for regular maintenance today. Was met at once and sent directly to the waiting area without stopping at the service desks (I am handicapped). More

by Fullmoon71
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don’t know
Oct 04, 2018 -

Koch Route 2 Toyota responded

Thanks so much for great review and kind words! I'm glad our team was able to provide a quick and friendly experience. Thank you for choosing Prime Toyota Route 2 to service your vehicle.

October 04, 2018

My 2010 Tacoma I brought my 2010 Tacoma in for new tires and had a couple other things looked at. I worked with Jim. He was very professional and addressed all my co More

by Skimby305
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Rigopoulos
Oct 04, 2018 -

Koch Route 2 Toyota responded

Thanks for coming to us at Prime Toyota Route 2 for new tires and service. We appreciate your business and look forward to seeing you next time!

October 02, 2018

Great experience I was nervous about buying a car, but Dave and the others made it super easy and friendly beginning to end. Thank you all so very much!!! More

by Claudia C
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Swain
Oct 02, 2018 -

Koch Route 2 Toyota responded

Hi, Claudia! Car buying should be fast, fair and simple! Thanks for coming to Prime Toyota Route 2 to find your new vehicle. I'm so glad to hear that Dave and the team delivered a great experience for you. See you for your first oil change!

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