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Koch Route 2 Toyota

Lancaster, MA

2.1
384 Reviews

700 Old Union Turnpike

Lancaster, MA

01523

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384 Reviews of Koch Route 2 Toyota

March 17, 2019

Toyota Corolla lease Great car, good sales team,good deal.They put us into the car we wanted at a good price in a timely manner and everyone was polite and professional. More

by Old7rider
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nate Roseberry
Mar 18, 2019 -

Koch Route 2 Toyota responded

It was our pleasure to assist you. I am delighted you had a 5 star experience and left in the perfect vehicle. Thank you from all of us here at Prime Toyota Route 2! Enjoy your brand new Corolla!

March 15, 2019

Awesome experience! I had seen a Camry online that we were interested in. We went there and everyone was extremely friendly. We worked with Brandi who was extremely aweso More

by gaynor
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandi
Mar 15, 2019 -

Koch Route 2 Toyota responded

Congratulations on your 2016 Toyota Camry LE! It's fantastic that Brandi made your car-buying experience such a success. Thanks for the taking the time to leave us feedback!

March 14, 2019

Maintenznce6 Always have great service from Prime Toyota. Everyone there us very friendly and efficient and take the time to explain all work being done. Never fee More

by ShelleyVG
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ben Anderson
Mar 15, 2019 -

Koch Route 2 Toyota responded

Hi Shelley - Thank you so much for coming back to Prime Toyota Route 2! We love that you can depend on our Service Team for friendly, straightforward service. We look forward to our continued relationship.

March 13, 2019

Very satisfied Celso Melo always been A very nice person very pleasant every socialize I like working with him he is awesome and always try to get you wear u can I More

by noraida perez 48
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Celso Melo
Mar 13, 2019 -

Koch Route 2 Toyota responded

Noraida, we’re delighted we could deliver an excellent experience! It's fantastic that you enjoyed working with Celso. Thanks so much! - Prime Toyota Route 2 Team

March 13, 2019

Review I had my car serviced on 3/13 @ 10:30. I can’t remember the employee’s name but I’m sure you have a record of who he is. He was polite knowledgeable a More

by Bec
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service
Mar 13, 2019 -

Koch Route 2 Toyota responded

Thank you so much, Bec! We are delighted that you received polite service that made your visit a success. We look forward to your next visit with us at Prime Toyota Route 2.

March 13, 2019

Good service My Toyota RAV 4 was dead this morning after sitting in the parking garage of my Job. After getting a jump I called Prime Toyota and explained my situa More

by zumbagirl53
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Phan
Mar 14, 2019 -

Koch Route 2 Toyota responded

We are so glad that our team was able to help you out in this challenging situation! It's great that it was a pressure-free experience and that you were able to relax at our dealership while your car was in the shop. Thanks so much for the kind review. If any future issues should arise we will be here to help.

March 03, 2019

Excellent Customer Service I was lucky enough to lease a RAV4 several years ago Prime at Route 2 Lancaster is accessible, affordable, friendly, fair and honest They have a great More

by Aggie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Etine In Sales Sales Mang and Service same day
Mar 04, 2019 -

Koch Route 2 Toyota responded

"Accessible, affordable, friendly, fair and honest" are all words we love to hear! Thank you so much for the fantastic review, we hope to work with you again at Prime Toyota Route 2.

March 01, 2019

Super service Another flawless service for my Toyota! Was able to book appointment online this morning. Prime Toyota really works hard to deliver a great experience More

by Fmant
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
No
February 24, 2019

Sales person was helpful Ramone was very good as a salesman and very helpful. He was very thorough and helped to sell the Toyota RAV4 for our needs. I highly recommend Ramon More

by Ron2019
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ramone
Feb 25, 2019 -

Koch Route 2 Toyota responded

Hi Ron - Congratulations on your new Toyota RAV4! It's great to hear that you enjoyed working with Ramone. Thanks so much for recommending him at Prime Toyota Route 2.

February 20, 2019

Awesome service with These guys Great service and al the people there was professional And the guy are awesome and also I got my 6 month service appointment done Also give them More

by Jeff
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kyle,Jim
Feb 20, 2019 -

Koch Route 2 Toyota responded

Hi Jeff - We appreciate you recommending Prime Toyota Route 2! Thank you for coming to us for your six month service appointment. If there is anything else we can do to assist you please let us know.

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