Koch Route 2 Toyota

Consistently Great Service Prime Toyota always, without exception, provides a great service experience. Mark has been excellent in his advice and opinions. Very professional and Prime Toyota always, without exception, provides a great service experience. Mark has been excellent in his advice and opinions. Very professional and extremely knowledgeable representative. More

Best Service in the area Mark my that lead the service team in completing and resolving my issue with my truck was beyond excellent I have been a long term customer of Act Mark my that lead the service team in completing and resolving my issue with my truck was beyond excellent I have been a long term customer of Acton Littleton Toyota I'll never step foot in there again I Will do my service at your dealer and buying a new truck when Iam able Blown away by Mark and his team I talked with a salesman Ramon a real descent guy I ll be intouch with him senciorly Greg Sutherland More

Great Service Will was extremely helpful and patient. He clearly presented my options and never pressure me to make any decisions. I will be back in a month to pu Will was extremely helpful and patient. He clearly presented my options and never pressure me to make any decisions. I will be back in a month to purchase new tires! More

Replacement of air bags I was able to get an appt quite quickly, and they gave me a beautiful car to drive for the few hours they needed to have my car. Everything was manag I was able to get an appt quite quickly, and they gave me a beautiful car to drive for the few hours they needed to have my car. Everything was managed very smoothly. More

Great team Team is great to wirk with. Knowledgeable and educated will use this dealership again followup is excellent. Effecuent and quick no questions unanswer Team is great to wirk with. Knowledgeable and educated will use this dealership again followup is excellent. Effecuent and quick no questions unanswered thumbs up More

Buying a used. Rav4 Complicated trade in was finally successful resolved by dealer staff. Sales staff was helpful and kept us informed on progress of this issue. I was a Complicated trade in was finally successful resolved by dealer staff. Sales staff was helpful and kept us informed on progress of this issue. I was able to negotiate a fair price for the car. More

Unbelievable Painless.. Best Experience car shopping Just a positive experience for once regarding car shopping.. I’ll buy there again.. Actually waiting for numbers as I wrote this.. Great dealership. e Just a positive experience for once regarding car shopping.. I’ll buy there again.. Actually waiting for numbers as I wrote this.. Great dealership. excellent More

Fast and efficient My first time at Prime Toyota and was a good experience .Fast and efficient by person worked with there ALEXANDRA CINTRON WAS VERY PROFESSIONA My first time at Prime Toyota and was a good experience .Fast and efficient by person worked with there ALEXANDRA CINTRON WAS VERY PROFESSIONAL AND FRIENDLY. More

2019 Tacoma Celso was great and as easy to work with as he was when I purchased my fist car at Prime. I like his no nonsense “make it easy and simple” approach. I Celso was great and as easy to work with as he was when I purchased my fist car at Prime. I like his no nonsense “make it easy and simple” approach. I hope to continue to work with Celso on future new vehicle purchases! More

Bad and deceptive experience Paul was very rude and dismissive when I explained the issue that I was having with my vehicle. He also talked down to me as if I couldn’t be aware of Paul was very rude and dismissive when I explained the issue that I was having with my vehicle. He also talked down to me as if I couldn’t be aware of how my vehicle was running since I’m a woman. I was falsely told that I needed a proprietary transmission fluid and that I needed a transmission flush. A phone call to a reputable service company that I use frequently stated that it’s not true and that they use a comparable fluid that meets my vehicles specifications. Afterwards, I find out that my transmission wasn’t the issue and that a pin was needed. This is an unfortunate event since I’m a faithful Toyota owner, I have no plans in the future to use your service department again. I find that your business practices are immoral and deceptive. More