Koch Route 2 Toyota
Lancaster, MA
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384 Reviews of Koch Route 2 Toyota
Excellent service Gentleman who checked me in was friendly and professional. I was also greeted by the salesman who initially sold me the car - very pleasant and apprec Gentleman who checked me in was friendly and professional. I was also greeted by the salesman who initially sold me the car - very pleasant and appreciated. The wait (approx. 1 hour) could've been quicker (given the minimal tasks required for a 5k check) but otherwise a very good experience More
If you haven't been here, you've missed out I've bought 4 vehicles here, and have never regretted it. The staff is always on point, they give the best deals possible every time, and work hard fo I've bought 4 vehicles here, and have never regretted it. The staff is always on point, they give the best deals possible every time, and work hard for you to ensure the best experience Luke and all of the sales staff are top notch and this is the best Toyota dealership around! Thanks Luke! More
Service was good, but Car service was good, people are friendly and the shuttle drop off and pickup is convenient. But I was a little disappointed that during a major servi Car service was good, people are friendly and the shuttle drop off and pickup is convenient. But I was a little disappointed that during a major service (100k miles), the car was not even washed . Doesn’t cost too much to include a car wash and it adds a special touch to see a clean car during pickup ! More
Amazing service I have given 5 stars because from the moment i stepped in they were great ,helped me find a car the suits me,took my old one,very professional and e I have given 5 stars because from the moment i stepped in they were great ,helped me find a car the suits me,took my old one,very professional and extremely fast service. More
Best of the Best On July 26,2019 I went to Prime Toyota Rt2 for an pil change on my 2018 Toyota Camry. I came across Mr. Hatish Patel whi helped me last year on gettin On July 26,2019 I went to Prime Toyota Rt2 for an pil change on my 2018 Toyota Camry. I came across Mr. Hatish Patel whi helped me last year on getting my Camry. Well he saw and greet me and the directed me ti his office. We were talking and we came across of 2hat he said bout upgrading me to a better car, he work his magic and got me on a brand new 2019 Toyora Camry SE. He showed me the car and I like it. I tested drive it with Miss Dutka wich was a great experience. She was explaining me all the features on the car, she even pair my cellphone to the bluetooth in the car. She made sure that I understood everything before I left. Let me tell you I got our of the dealership with a brand new car better than the one I had and with a better deal. I was amazed. Prime Toyota you are the best and Mr Hatish Patel, Miss Dutka you are the best of the best A+ give you more than a 100. Love the Prime Toyota again, very pleasant. Thank you for making my day. More
5000 mile service I went in for my 5,000 mile service. There was a minor issue that was taken care of without hesitation.Mark went above and beyond. Very efficient and I went in for my 5,000 mile service. There was a minor issue that was taken care of without hesitation.Mark went above and beyond. Very efficient and professional. More
Good service Always able to get an appointment in timely manner. Staff courteous and helpful. Service always great. Only complaint is that waiting area is always t Always able to get an appointment in timely manner. Staff courteous and helpful. Service always great. Only complaint is that waiting area is always too cool. Air conditioning set to cool too much today, should have brought jacket. In winter need to keep coat on as waiting area has door to service area where people dropping off car and staff come and go from check-I and check-out. Cold air whips in every time door opened. More
Excellent costumer service and sales personal The experience was awesome sales personnel went above and beyond to find what I wanted..the price was right. And the process was fast..also finance The experience was awesome sales personnel went above and beyond to find what I wanted..the price was right. And the process was fast..also finance department found the right warranties for me. More
Wonderful It was an excellent experience everyone was professional provide some refreshments and love my new car will recommend my friends to Toyota and will c It was an excellent experience everyone was professional provide some refreshments and love my new car will recommend my friends to Toyota and will come back More
Totalcare value I have my car serviced every 5000 miles. I really like the level of service I receive and find the peace of mind very valuable. I have my car serviced every 5000 miles. I really like the level of service I receive and find the peace of mind very valuable. More