Koch Route 2 Toyota

VERY PLEASED place was clean and everyone had smile on with being friendly no pressure like other places the salesman offered drink snack while paper getting proc place was clean and everyone had smile on with being friendly no pressure like other places the salesman offered drink snack while paper getting process More

Great Service Brought my Tacoma in for its 20,000 mile service. Everyone was very courteous and the service was completed quickly. I was very pleased with the visit Brought my Tacoma in for its 20,000 mile service. Everyone was very courteous and the service was completed quickly. I was very pleased with the visit. More

New Lease Very helpful and understanding. Sales team is great and met all my needs. Can’t thank them enough. Can’t wait to drive my brand new truck! Very helpful and understanding. Sales team is great and met all my needs. Can’t thank them enough. Can’t wait to drive my brand new truck! More

Great I went in looking to buy a new truck and I left with a new truck.. pretty easy and relatively quick. I Would highly recommend I went in looking to buy a new truck and I left with a new truck.. pretty easy and relatively quick. I Would highly recommend More

Nice salesman They’re very friendly and helpful when you walking in to the door. Also there is a lots of car to pick. I will recommend to all my family and friends. They’re very friendly and helpful when you walking in to the door. Also there is a lots of car to pick. I will recommend to all my family and friends. More

Service spot on! Brought my car in for 50,000 mile check. Asked how long it would take and exactly 1 hour later it was complete. There were some other issues and my 90 Brought my car in for 50,000 mile check. Asked how long it would take and exactly 1 hour later it was complete. There were some other issues and my 90.00 bill became over 800 but the needs were real. Two of the items they told me could wait but rather than come back I chose to take care of today. I really appreciated that honesty. The front brakes were a must bit that I suspected were needing to be replaced. I asked if they could do it while I was there and it was yes about an hour and 15 minutes. Exactly took that time! More

Quality service every time I have been using this dealership for years and have always been happy with the service. And the coffee and bagels are nice.the woman who takes care o I have been using this dealership for years and have always been happy with the service. And the coffee and bagels are nice.the woman who takes care of the snack bar is very nice More

Every thing from start to finish was excellent. Ken Te was the best salesman and took care of everything for me and found the exact car for me. He went out of his way to help me. Ken Te was the best salesman and took care of everything for me and found the exact car for me. He went out of his way to help me. More

Great experience Purchasing car ! At Prime Toyota in Lancaster MA they treat you like family! They do everything possible to make your car dreams come true ! They go above and beyond, At Prime Toyota in Lancaster MA they treat you like family! They do everything possible to make your car dreams come true ! They go above and beyond, they are friendly, reassuring and caring! Absolutely recommend! More

Excellent Service This is the 3rd vehicle I have purchased from Jermaine Phillips at Toyota in Lancaster. He has always been helpful and always tries to find a way to g This is the 3rd vehicle I have purchased from Jermaine Phillips at Toyota in Lancaster. He has always been helpful and always tries to find a way to get me into the right vehicle. Not only is Jermaine great, but so is the service team at Toyota in Lancaster. Never had an issue!!! More