Koch Route 2 Toyota

Vehicle towed in and repaired fairly quickly. Excellent service advisor. Vehicle towed in and repaired fairly quickly. Friendly service people who explained problem and how to fix it at a reaso Excellent service advisor. Vehicle towed in and repaired fairly quickly. Friendly service people who explained problem and how to fix it at a reasonable price. More

Actually scheduled maintenance Prompt, fast and easy service. Excellent service advisor and quick service. Friendly service people and nice refreshments while you wait. Great plac Prompt, fast and easy service. Excellent service advisor and quick service. Friendly service people and nice refreshments while you wait. Great place to service your Toyota! More

Great people! I give this dealership a five star because they go above and beyond to help you with anything you need , to get you the best deal they can. And they d I give this dealership a five star because they go above and beyond to help you with anything you need , to get you the best deal they can. And they do it with great attitude and a smile on their face . And you don’t get that in other places. More

Great Salesperson Kind and knowledgeable thorough and prompt salesman throughout Walter does what he needs to do to get the sale done also two year maintenance free is Kind and knowledgeable thorough and prompt salesman throughout Walter does what he needs to do to get the sale done also two year maintenance free is nice benefit this is my 5th lease and one purchase obviously a return customer More

Maintenance Service Was welcomed immediately by the Service Rep. Went over needed service items. Waiting area was pleasant and everyone was very friendly. Enjoyed the up Was welcomed immediately by the Service Rep. Went over needed service items. Waiting area was pleasant and everyone was very friendly. Enjoyed the uplifting background music and refreshments. Needed extra brake work done which the Rep explained well. As it was already late afternoon the Rep. offered to leave car overnight and set me up with complimentary rental. Everything was seamless. Great customer care. More

We called to have our car looked at for a hazard light issue. We were told the mechanic would be able to look at the car the following day. To our surprise they were able to diagnose the issue and fix i issue. We were told the mechanic would be able to look at the car the following day. To our surprise they were able to diagnose the issue and fix it the day we brought the car down. Excellent customer service!!! More

Went in for an oil change, got a tire rotation and an apology. Said he couldn't do the oil change because he already closed the ticket, when I dropped it off the guy said they'd do the required oil chang apology. Said he couldn't do the oil change because he already closed the ticket, when I dropped it off the guy said they'd do the required oil change. Now I have to schedule another appointment to get the service I requested when I dropped it with them. More

From the time you enter to departure; everyone was welcoming, efficient, knowledgeable, courteous and polite. Jim was great clarifying and explaining my autos and requirements /follow-up. welcoming, efficient, knowledgeable, courteous and polite. Jim was great clarifying and explaining my autos and requirements /follow-up. More

Service is prompt and courteous Convenient online scheduling; prompt completion of service, courteous service staff- usually I receive text or email reminders- that didn’t happen thi Convenient online scheduling; prompt completion of service, courteous service staff- usually I receive text or email reminders- that didn’t happen this time but I confirmed my service appointment by telephone. thanks, Jim!! More

Love Prime Great experience. Love prime Toyota. Have dealt with them on multiple occasions and will continue to do business with them. Luke and the entire staff Great experience. Love prime Toyota. Have dealt with them on multiple occasions and will continue to do business with them. Luke and the entire staff are fantastic. More