
Kline Volvo of Maplewood
Maplewood, MN
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837 Reviews of Kline Volvo of Maplewood
I went to all three Volvo dealerships in the Twin Cities, and had a good experience at all of them. Kline, however, was the first to offer me a deal on the car that I wanted with the options I wanted. They t and had a good experience at all of them. Kline, however, was the first to offer me a deal on the car that I wanted with the options I wanted. They took my trade at a very fair value and discounted the new car generously. Melissa is a lovely person who has fun with what she does. I visited her at the dealership at least four times and emailed back and forth as well. She hung in there at every turn when I changed my mind, became doubtful, and panicked. Jess was straightforward with the numbers and never stepped in with a "hard sell". I hope these two are working at Kline when I return for my next car. More
Melissa, our sales person, was very knowledgeable and answered all of our questions without pressuring us into purchasing the vehicle. The price of our vehicle and the value given to us for our trade-in answered all of our questions without pressuring us into purchasing the vehicle. The price of our vehicle and the value given to us for our trade-in were both very fair. This was the most pleasant car buying experience I have ever had. I will be a customer for years to come and would recommend Kline to anyone looking for a new or used vehicle! More
I am a kline customer that has to date purchased 3 great volvo cars from this dealership. Melissa my sale representitive has always presented herself as a friendly sales person that knows the product she p volvo cars from this dealership. Melissa my sale representitive has always presented herself as a friendly sales person that knows the product she presents to the customer. She creates a sense of care and concern for the customer that is more from the the way it use to be when the customer was the main focus. This approach has also followed me thru the service and repair department where my contact, Scott has created the same approach making me feel appreciated. I look forward when people ask me about my car and I am excited to recommend Kline Volvo as the place to go to purchase their next car. This is the place to go and these individuals stand out as one of the main reasons that I recommend this dealership to people I talk to. Do not be afraid to expect the best from this dealership because this has always been my experience from day #1. Bill Zukowski More
As a customer that to date has purchase 3 volvo cars from this dealership I would have to say that the process has been first class. Melissa is very professional and creates that old school feeling of "being this dealership I would have to say that the process has been first class. Melissa is very professional and creates that old school feeling of "being taken care of". I always enjoy the service that Scott has provide in the service department from day one. I truely know that my experience has been "money well spent". This dealership provides the full range of class serice that I greatly appreciate. A Kline customer for life!!!!! Bill Zukowski :) More
Grant was open and honest about the vehicle we were looking at. They made a fair offer on our trade-in and provided a fair price on a used vehicle. Kline offered me to take the vehicle home for the d looking at. They made a fair offer on our trade-in and provided a fair price on a used vehicle. Kline offered me to take the vehicle home for the day to make sure my wife liked the ride, options, and color since she was not available to meet. The relaxed approach with the combination of fair trade/price made buying the vehicle a pleasant experience. I would recommend Kline to my friends and I would have them ask for Grant. More
Melissa helped with the purchase of a new family vehicle. She as well as her fellow colleagues were very helpful with trying to meet our financial goals in purchasing this car as well as what we desired. She She as well as her fellow colleagues were very helpful with trying to meet our financial goals in purchasing this car as well as what we desired. She has also been VERY informative on other cars that we are looking to purchase in the near future. The service was friendly and welcoming, I have and will continue to only buy my cars from Kline Volvo. More
STELLAR service, patience, kindness, fairness and straight forward information -- from start to finish -- is what Kline Volvo is all about. I have never seen a staff of employees far-exceed the extra straight forward information -- from start to finish -- is what Kline Volvo is all about. I have never seen a staff of employees far-exceed the extra mile to win AND keep lifelong customers. Kline Volvo sets the bar high, and succeeds in re-writing the definition of customer service! We tried numerous vehicles, including other competitors in class. But, it was the sensibilities of Volvo design, service, and value that presuaded us to purchase from Kline. Jessica faciliated an amazing purchase process that wasn't even the least bit stressful. Both Jessica and Melissa provided us with options for comparisons to find the best vehicle to meet our needs, goals and budget. Amelie helped us with our immediate service needs of a few accessories and even submitted the rebate without us even knowing--again, so we would receive the best value. My husband has dreamt of owning a C70 since they rolled off the manufacturing line, and the employees at Kline Volvo helped to make it possible. My husband has MS, and really wanted to own and drive a C70 before he was no longer able to do so. Thanks to everyone at Kline who were so amazing to help make this happen! BRAVO! BRAVO! BRAVO! More
The experiance was relaxed, with no pressure to purachase one higher priced car over a lower priced car, or to make a purchase at all. The presentation of the options were clear and factual. And we were enco one higher priced car over a lower priced car, or to make a purchase at all. The presentation of the options were clear and factual. And we were encouraged to decide from the facts without any pressure. When asked for thoughts or opinions they were offered in a respectful manner. The follow up to the sale, so far has been amazing. There is no lack of interest and on to the next customer with these three. We stopped in the next day (Sat) for a forgotten item in the traded car, and parts we had ordered had already arrived. Talk about service!!! We are a three Volvo car family and intend to continue to purchase our Volvo's from Kline. More
I appreciate Kline's sensitivity and understanding to my unique purchase requests. I appreciate Kline's patience with my numerous inquiries and expressed needs. I appreciate Kline's sincere efforts to con unique purchase requests. I appreciate Kline's patience with my numerous inquiries and expressed needs. I appreciate Kline's sincere efforts to convence me that my XC90 invetment is a smart one and will come with Kline's full care and unerstanding. So far, I am pleased with with my purchase. My neighbors and friends are all empressed and envious of my purchase. Thanks, Nate Jackson More
This is the second vehicle I purchased from Kline Volvo and the third from Kline. I like working with Mike as he seems to be a straight shooter, not the "typical car salesman". We were able to agree on a f and the third from Kline. I like working with Mike as he seems to be a straight shooter, not the "typical car salesman". We were able to agree on a fair price early on (checked this against internet competitors prices) and issues with the used vehicle were very quickly resolved in my favor. Mike is truely a salesman that works to form a personal, lasting relationship with his customers. My overall experience with Kline on all vehicles purchased from them has been above average for sure and met or exceeded ny expectations. More