Kline Volvo of Maplewood

S60 one cool car I recently setup a meeting to drive a used S60 with Leo Bacerra at Kline Volvo. Came in at lunch quickly fell in love with this car. Leo, made purchas I recently setup a meeting to drive a used S60 with Leo Bacerra at Kline Volvo. Came in at lunch quickly fell in love with this car. Leo, made purchasing quick and easy. Was able to take my current vehicle in and give me a fair trade in and with little to no haggling met my price needs. I also used their expertise in financing to exceed my banks loan and I was on my way with my new car. Thanks Leo and Kline for making me a Volvo customer for life. More

New car purchase We just traded my wife's XC60 for a 2016 XC90. John Rogers helped us through the transaction and went out of his way to accommodate us. My wife change We just traded my wife's XC60 for a 2016 XC90. John Rogers helped us through the transaction and went out of his way to accommodate us. My wife changed her mind on the color and options so we ended up with more car than we initially intended to buy but we're very pleased with that result as the vehicle is stunning and drives very nicely. John demonstrated a deep knowledge of the vehicle and its features and took the time to "train" us on them. He did a great job for us. Our only concern throughout the process is that some of the inventory seemed mis-matched for Minnesota weather. White carpet and white leather for Minnesota winters? Seemed odd. Otherwise a very good experience. More

fast and easy honest vehicle purchase experience Let me start by saying that I sent emails to multiple Volvo Dealerships as I stated that I was going to purchase a Volvo XC90 Hybrid T8 Inception mode Let me start by saying that I sent emails to multiple Volvo Dealerships as I stated that I was going to purchase a Volvo XC90 Hybrid T8 Inception model. I started in Phoenix since we winter in Arizona. When I didn't get an answer to my email for a vehicle that I knew they had on their lot I was somewhat surprised. Their website says that the dealership will respond with an e price to website requests... but I guess they don't. I did receive a cordial note from the manager a couple of days later saying he had sent my request on and that if someone didn't get a hold of me I was to contact him. Wasn't the answer I was looking for. Next I sent an email to Las Vegas..... I received a cordial response with the vehicle at list price which I already knew off of their website. I made a reasonable offer for an all cash with no trade in vehicle. To this I never received a response at all. Guess they also didn't want to sell the vehicle I knew they had on their lot. I next sent emails to the two Volvo dealers in Minnesota since we have a home there that we will return to in about 30 days. I explained in an email that I wanted to purchase a specific XC90 Hybrid that they had on their lot and listed on their website. I received email responses pretty much immediately from both Minnesota dealers asking that I contact them with more information. Minnesota nice again. I responded to both dealers and had a call from Kline Volvo within minutes. Leo Bucerra was the sales person at Kline on Saturday and was extremely responsive. I made a reasonable offer and was told that the manager needed to be contacted and he would respond as soon as he had an answer. I received an acceptance within a couple of hours and made a deposit on the vehicle over the phone. Fast , easy and honest upfront dealership to deal with. I was impressed. As a side note I did receive a call on Monday from the other Minnesota dealership following up on my request. I had already made the deal with Kline Volvo salesman Leo Bucerra on Saturday. His quick response and very cordial communications were a pleasant surprise. Since the Saturday I've had communication with Leo a couple more times with him following up on paperwork questions for the title and insurance info. Once completed I received an email from Melissa Daugherty finance manager. Melissa sent me a listing with costs of extended warranties and add on options that were available. She was not pushy and left the decision to me entirely. I appreciated the simple up front email and responded with the option that I did want the dealership to add. The contracts came by FedEx the next day and I've signed and returned. Simple , Easy Honest purchase. Love the people at Kline Volvo I've dealt with so far. I will be returning to Minnesota and picking up the vehicle in about 30 days. From what I've read of the reviews on Kline Volvo since then I'm very confident that I was lucky to have contacted the Kline Volvo dealership and worked with Leo Bucerra and Melissa Daugherty. I look forward to a long association with Kline Volvo. More

Great Buying Experience Just purchased a 2016 Volvo XC90 and couldn't be more pleased with the vehicle. My salesperson Sarah Rentz was very knowledgeable and demonstrated a g Just purchased a 2016 Volvo XC90 and couldn't be more pleased with the vehicle. My salesperson Sarah Rentz was very knowledgeable and demonstrated a genuine interest in understanding my needs and promptly addressed any questions or concerns I had. It was a pleasure working with her and the staff. More

Customer Service I had to drop by service for my new S60 and had the pleasure of working with Ryan. I called him in the morning and left a message and he promptly ret I had to drop by service for my new S60 and had the pleasure of working with Ryan. I called him in the morning and left a message and he promptly returned my call and greeted me when I arrived. They ran a few software upgrades and I was out the door quickly with clear explanation on services completed. Great dealership, great service and friendly staff. More

Excellent Customer Service My service advisor, Bo Dunaski, and the staff at Kline Volvo are fantastic! My car had a small leak and they did not stop until the source was found a My service advisor, Bo Dunaski, and the staff at Kline Volvo are fantastic! My car had a small leak and they did not stop until the source was found and fixed. I always know that my car is in good hands when I bring it to Kline for service. More

Great Dealership, Great Vehicle After describing the vehicle we were seeking, we were given the opportunity to drive two similar vehicles. When we showed the most interest in a speci After describing the vehicle we were seeking, we were given the opportunity to drive two similar vehicles. When we showed the most interest in a specific vehicle but it included expensive wheels which were not of intetest, the wheels were 'swapped-out' and the price was reduced. We picked up the automobile the next day. Subsequent to the purchase, we have continued to have excellent and immediate response to any of our questions. More

Glad to have worked with Karleen Byrnes! I stopped in several times and Karleen was very patient and gracious each time. I knew I needed to carefully evaluate which Volvo I was going to buy I stopped in several times and Karleen was very patient and gracious each time. I knew I needed to carefully evaluate which Volvo I was going to buy since I'd have the car for 10+ years. She was great about answering my questions and really trying to get me in the right vehicle. I'd recommend her to anyone buying a new Volvo. More

Karleen Byrnes, the Most Patient Sales I Have Ever Met! When we first visited Kline Volvo, we just thought to take a look since our budget on a new car was lower than Volvo brand. Karleen Byrnes who greeted When we first visited Kline Volvo, we just thought to take a look since our budget on a new car was lower than Volvo brand. Karleen Byrnes who greeted us, introduced various car models we asked so much into detail, not only the features, but also the financing plan which is really attracting. Our most impression is that Karleen is soooo passionate about the brand. One has to love it wholeheartedly and 100% believe in it to pass her passion to others. That's what we saw in Karleen Byrnes. Karleen is also very patient from the beginning to the end. She is THE MOST patient sales I have ever met, not only in car dealer industry, but in any sales field we have experienced. Although Karleen is a sales, but she is very gracious that make you feel at ease when talking to her. Her manner matches with the Volvo Brand very well! Thus, we think she represents the Volvo Brand perfectly. We made our final choice and bought a V60 cross-country. We are so glad and feel lucky that we have met Karleen Byrnes so we could make the correct decision. We would highly recommend Kline Volvo, and strongly recommend you to meet Karleen Byrnes if you are interested in buying a Volvo. More

Personal Service The staff are ALL very friendly ALL of the time and the remodeled showroom is looking clean and gorgeous! Peter Carlson was my salesperson and he alwa The staff are ALL very friendly ALL of the time and the remodeled showroom is looking clean and gorgeous! Peter Carlson was my salesperson and he always asks if there is anything he can help me with to optimize the use of all of the features of my XC60. Scott Muellner in service is professional and knowledgeable about MY vehicle. His time estimates are always accurate and he goes above and beyond to make sure I have everything I need while my vehicle is being serviced. Since the cost of vehicle maintenance is INCLUDED in Volvo's leasing programs, it is truly a pleasant experience (without hesitation) to visit this dealership! More